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Managing Customer Relationships And Building Loyalty, Wirtz Jochen


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Цена: 9450.00T
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Наличие: Поставка под заказ.  Есть в наличии на складе поставщика.
Склад Америка: 231 шт.  
При оформлении заказа до: 2025-08-04
Ориентировочная дата поставки: Август-начало Сентября
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Автор: Wirtz Jochen
Название:  Managing Customer Relationships And Building Loyalty
ISBN: 9781944659363
Издательство: World Scientific Publishing
Классификация:
ISBN-10: 1944659366
Обложка/Формат: Paperback
Страницы: 75
Вес: 0.11 кг.
Дата издания: 18.11.2017
Серия: Winning in service markets series
Язык: English
Размер: 229 x 152 x 4
Читательская аудитория: College/higher education
Ключевые слова: Sales & marketing management, BUSINESS & ECONOMICS / International / Marketing,BUSINESS & ECONOMICS / Marketing / General
Рейтинг:
Поставляется из: Англии
Описание:

Targeting, acquiring, and retaining the right customers is at the core of many successful service firms. The objective is to build the relationships and develop loyal customers who will contribute to a growing volume of business with the firm in the future. Managing Customer Relationships and Building Loyalty describes how to acquire and develop desirable, loyal customers within the chosen segments, and the painstaking process to build and maintain their loyalty through well-conceived relationship marketing strategies. This book is the tenth volume in the Winning in Service Markets Series by services marketing expert Jochen Wirtz. Scientifically grounded, accessible and practical, the Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.



Advanced Customer Analytics: Targeting, Valuing and Loyalty Techniques

Автор: Grigsby Mike
Название: Advanced Customer Analytics: Targeting, Valuing and Loyalty Techniques
ISBN: 0749477156 ISBN-13(EAN): 9780749477158
Издательство: Неизвестно
Рейтинг:
Цена: 62520.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Resolve data-heavy retail marketing questions through key analytic steps, with expert guidance in a direct and conceptual style.

Customer-Centric Marketing: Building Relationships and Creating Advocates in the Age of the Consumer

Автор: Cundari Aldo
Название: Customer-Centric Marketing: Building Relationships and Creating Advocates in the Age of the Consumer
ISBN: 1119092892 ISBN-13(EAN): 9781119092896
Издательство: Wiley
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Цена: 20050.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The practical, expert guide to reaching the new consumer Customer-Centric Marketing is a comprehensive game plan on succeeding in the new marketing landscape by focusing on the customer.

Advanced Database Marketing: Innovative Methodologies and Applications for Managing Customer Relationships

Автор: Koen W. De Bock
Название: Advanced Database Marketing: Innovative Methodologies and Applications for Managing Customer Relationships
ISBN: 1409444619 ISBN-13(EAN): 9781409444619
Издательство: Taylor&Francis
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Цена: 137810.00 T
Наличие на складе: Невозможна поставка.
Описание: While the definition of database marketing hasn`t changed, its meaning has become more vivid, versatile and exciting than ever before. Advanced Database Marketing provides a state-of-the-art guide to the methods and applications that define this new era in database marketing, including advances in areas such as text mining, recommendation systems.

The Customer Culture Imperative: A Leader`S Guide To Building A Customer-Centric Culture That Drives Superior Performance

Автор: Brown
Название: The Customer Culture Imperative: A Leader`S Guide To Building A Customer-Centric Culture That Drives Superior Performance
ISBN: 0071821147 ISBN-13(EAN): 9780071821148
Издательство: McGraw-Hill
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Цена: 36590.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Drawing insights from more than 100 businesses to identify seven key factors, this book reveals the key disciplines of customer culture that consistently predict enhanced, sustainable business results. It gives you the tools to inspire everyone in the company to embrace a customer-centric culture.

Creating Customer Loyalty: Using Customer Experience Management to Deliver Lasting Client Loyalty

Автор: Daffy Chris
Название: Creating Customer Loyalty: Using Customer Experience Management to Deliver Lasting Client Loyalty
ISBN: 0749484306 ISBN-13(EAN): 9780749484309
Издательство: Неизвестно
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Цена: 45590.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Develop the skills to design and implement a sustainable customer loyalty improvement programme in your organization and be rewarded with increased market share, improved sales and enhanced profitability.

Customer Loyalty and Success

Автор: J. Lynch
Название: Customer Loyalty and Success
ISBN: 0333639103 ISBN-13(EAN): 9780333639108
Издательство: Springer
Рейтинг:
Цена: 149060.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This new book focusses upon customer care in relation to Human Resource Management issues and strategic planning. It addresses the objective of customer loyalty and retention in relation to business success and shows how this can integrate a company`s strategy with regard to Marketing, Human Resource Management, Quality and Management of Change.

New Insights on Trust in Business-to-Business Relationships: A Multi-Perspective Approach

Автор: Houcine Akrout, Karine Raies, Arch G. Woodside
Название: New Insights on Trust in Business-to-Business Relationships: A Multi-Perspective Approach
ISBN: 1838670637 ISBN-13(EAN): 9781838670634
Издательство: Emerald
Рейтинг:
Цена: 101630.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: New Insights on Trust in Business-to-Business Relationships provides readers with advanced original insights on trust antecedents, processes and consequences within the B2B marketing context and offers practical tools alongside suggestions for future research.

Gastronomic Marketing: How to Use Food and Drink to Build Better Relationships

Автор: Hannagen Paul
Название: Gastronomic Marketing: How to Use Food and Drink to Build Better Relationships
ISBN: 1781333610 ISBN-13(EAN): 9781781333617
Издательство: Неизвестно
Рейтинг:
Цена: 13780.00 T
Наличие на складе: Невозможна поставка.
Описание:

GASTRONOMIC MARKETING explains the theories and methods for creating and delivering the most memorable food and drink events and campaigns to promote your business and brand.

This book contains tips, guidance and advice from the UK's leading Gastronomic Marketing consultancy on how to ensure your events or gastronomic gifting campaigns provide the best return on investment.

What you will learn from Gastronomic Marketing:

  • Why companies host events in the first place
  • How to create and deliver faultless client events
  • How to create meaningful staff parties
  • Top tips on event creation and management
  • How to plan and deliver a unique gifting campaign

Dynamics of Cross-Border Flow-Performance Relationships

Автор: Simon Weiler
Название: Dynamics of Cross-Border Flow-Performance Relationships
ISBN: 3658081538 ISBN-13(EAN): 9783658081539
Издательство: Springer
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Цена: 52240.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Status-Quo of flow-performance research.- Properties of the European mutual fund industry.- Outperformance and performance persistence.- Empiric evidence: Flow-performance characteristics for European equity (UCITS) funds.


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