Автор: Fryczynska, Marzena Название: Organizational Networks and Networking Competence ISBN: 0367480573 ISBN-13(EAN): 9780367480578 Издательство: Taylor&Francis Рейтинг: Цена: 148010.00 T Наличие на складе: Невозможна поставка. Описание: Networks and networking are essential concepts that transform organizational, economic, and social practices. Workers` networking competence is the main theme of this book. Much attention is put on differentiating it from other types of competence and other network objects.
Автор: B.H. Schneider; Grazia Attili; Jacqueline Nadel; R Название: Social Competence in Developmental Perspective ISBN: 9401076022 ISBN-13(EAN): 9789401076029 Издательство: Springer Рейтинг: Цена: 266470.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: What determines the focus of a researcher`s interest, the sources of inspiration for a study, or the variables scrutinized?
Автор: Macleod, Norman Название: Crew resource management training ISBN: 0367687313 ISBN-13(EAN): 9780367687311 Издательство: Taylor&Francis Рейтинг: Цена: 132710.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The book provides a data-driven approach to real-world CRM applicable to commercial pilot performance. It addresses the shift to a systems-based resilience thinking to understand how worker performance acts as a buffer against failure. Those in the aviation industry will benefit from the alternative approaches to training and organisational design.
Автор: Kayes, D. Christopher Название: Organizational Resilience ISBN: 0199791058 ISBN-13(EAN): 9780199791057 Издательство: Oxford Academ Рейтинг: Цена: 78150.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: In the age of knowledge, organizations survive and thrive only when they learn. All too often, when organizations are confronted with novel or changing situations, the process of learning breaks down and the result is catastrophic.
No matter your line of work, you are pretty much assured of encountering someone who is difficult to deal with--an angry customer, a disgruntled employee, a know-it-all consultant, or simply someone off the street who is mentally ill, intoxicated, or otherwise unstable. You will find yourself in situations engaging with someone who is emotional or confused or has an agenda that clearly conflicts with yours or that of your business. In these situations, can you prepare for the possibility of the interaction heading the wrong way, while still maintain a calm demeanor and a focus on shared goals and a successful outcome? What common skills do these scenarios--and many others like them--require?
In The Accord Agent, Ellis Amdur and Robert Hubal share their decades of experience working with business and social service agencies in training and developing social interaction skills, particularly in 'intense, problematic' situations with individuals who may view themselves as adversarial. The Accord Agent is someone who continually tries to reach accord with the other person, striving to establish rapport, manage crises, and de-escalate aggression. The Accord Agent maintains a focus on his or her goals, while simultaneously seeking to achieve a level of trust, engaging others with professionalism, integrity, and respect. The Accord Agent crafts the communication to form a working relationship with the other person to share in achieving the aims of his or her professional responsibilities.
Автор: Olga Bloch Название: Corporate Identity and Crisis Response Strategies ISBN: 3658062215 ISBN-13(EAN): 9783658062217 Издательство: Springer Рейтинг: Цена: 55890.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The history of crisis management shows that companies embark on particular strategies in response to crisis.
Автор: Fearn-Banks Kathleen Название: Crisis Communications ISBN: 1138923745 ISBN-13(EAN): 9781138923744 Издательство: Taylor&Francis Рейтинг: Цена: 73490.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks addresses how to choose the best possible words to convey a message, the best method for delivering the message, and the precise and most appropriate audience, in addition to illustrating how to avoid potential mismanagement.
The fifth edition of Crisis Communications includes updated cases that provide wider coverage of international crises and media technologies. It includes a new section on social media in crisis communication scenarios and includes additional comments from social media experts throughout various chapters. New case studies include "Police Departments and Community Trust," "The Oso Mudslide in Washington," "School Shootings: Communications To and For Children," and two additional international case studies - "Ebola Strikes Liberia: Firestone Strikes Ebola" and "Nut Rage and Korean Airlines." Previous case studies no longer in this edition can be found on the book's companion website, which also includes the Instructor's Manual with exercises in crisis responses, guidelines for crisis manual preparation, and other teaching tools: www.routledge.com/cw/fearn-banks.
Looking at both classic and modern cases in real-world situations, Crisis Communications provides students with real-world perspectives and insights for professional responses to crises. It is intended for use in crisis communications, crisis management, and PR case studies courses.
Also available for use with this text is the Student Workbook to AccompanyCrisis Communications, providing additional discussion questions, activities, key terms, case exercises, and further content for each chapter.
Автор: Amy Fraher Название: Leading Contemporary Organizations: Psychodynamic Perspectives on Crisis and Change ISBN: 1107162262 ISBN-13(EAN): 9781107162266 Издательство: Cambridge Academ Рейтинг: Цена: 95030.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Fraher explains how the likelihood of crisis increases when leaders are challenged to make difficult decisions in ambiguous contexts. This accessible textbook will appeal to business students and researchers studying leadership, change and crisis, as well as progressive-minded business leaders keen to improve their own organizations.
Автор: Amy Fraher Название: Leading Contemporary Organizations: Psychodynamic Perspectives on Crisis and Change ISBN: 1316614751 ISBN-13(EAN): 9781316614754 Издательство: Cambridge Academ Рейтинг: Цена: 32730.00 T Наличие на складе: Поставка под заказ. Описание: Fraher explains how the likelihood of crisis increases when leaders are challenged to make difficult decisions in ambiguous contexts. This accessible textbook will appeal to business students and researchers studying leadership, change and crisis, as well as progressive-minded business leaders keen to improve their own organizations.
Автор: Ruff, Peter Название: Managing Communications in a Crisis ISBN: 0566082942 ISBN-13(EAN): 9780566082948 Издательство: Taylor&Francis Рейтинг: Цена: 148010.00 T Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Amy B. Athey, George S. Everly Название: Leading Beyond Crisis: The Five Pillars of Transformative Resilient Leadership ISBN: 1433838036 ISBN-13(EAN): 9781433838033 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 16710.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: It's hard enough to lead in good times. It's even harder to lead in a crisis.
This book teaches the art and science of transformative resilient leadership, a unique leadership style that aims to identify opportunities in adversity, and uses them to foster resilience and growth.
With over 70 years of combined experience training leaders in business, military, sports, and other high-pressure settings, psychologists George S. Everly, Jr., and Amy B. Athey have garnered unparalleled insight into how the best leaders lead through the worst. This book distills their wisdom into practical, reader-friendly chapters and profiles leaders from classical and modern history who demonstrate the five pillars of transformative resilient leadership.
Whether you are a CEO, frontline manager, director, teacher, coach, or other leader, you can learn to seize the unique opportunities afforded by crisis to achieve organizational, community, and personal growth.
Название: Cultural Competency for Emergency and Crisis Management ISBN: 0367321831 ISBN-13(EAN): 9780367321833 Издательство: Taylor&Francis Рейтинг: Цена: 44910.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: With unparalleled resources to reach every student and trainer, Cultural Competency for Emergency and Crisis Management offers educators a roadmap for successfully engaging participants in various aspects of cultural competency knowledge, skills, and abilities.
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