Switch, Heath, Chip Heath, Dan

Автор: Heath, Chip
Название: Made to stick
ISBN: 0812982002 ISBN-13(EAN): 9780812982008
Издательство: Random House (USA)
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Цена: 12590.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: A printed collection of 85 full-length, peer-reviewed technical papers. Topics include: Vibration in Mechanical Systems; Modeling and Validation; Dynamic Systems and Control Education; Vibrations and Control of Systems; Modeling and Estimation for Vehicle Safety and Integrity; Modeling and Control of IC Engines and Aftertreatment Systems; Unmanned Aerial Vehicles (UAVs) and Their Applications.

Автор: Heath Chip
Название: Power of Moments
ISBN: 0593079264 ISBN-13(EAN): 9780593079263
Издательство: Random House - Penguin
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Цена: 14950.00 T
Наличие на складе: Поставка под заказ.
Описание: What if a teacher could design a lesson that he knew students would remember twenty years later? We all have defining moments in our lives - meaningful experiences that stand out in our memory. In this book, the authors ask: why leave our most meaningful, memorable moments to chance when we can create them?

Автор: Heath Chip, Heath Dan
Название: Decisive: How to Make Better Choices in Life and Work
ISBN: 0307956393 ISBN-13(EAN): 9780307956392
Издательство: Random House (USA)
Цена: 17780.00 T
Наличие на складе: Нет в наличии.
Описание:

Chip and Dan Heath, the bestselling authors of Switch and Made to Stick, tackle one of the most critical topics in our work and personal lives: how to make better decisions.
　
Research in psychology has revealed that our decisions are disrupted by an array of biases and irrationalities: We're overconfident. We seek out information that supports us and downplay information that doesn't. We get distracted by short-term emotions. When it comes to making choices, it seems, our brains are flawed instruments. Unfortunately, merely being aware of these shortcomings doesn't fix the problem, any more than knowing that we are nearsighted helps us to see. The real question is: How can we do better?

In Decisive, the Heaths, based on an exhaustive study of the decision-making literature, introduce a four-step process designed to counteract these biases. Written in an engaging and compulsively readable style, Decisive takes readers on an unforgettable journey, from a rock star's ingenious decision-making trick to a CEO's disastrous acquisition, to a single question that can often resolve thorny personal decisions.

Along the way, we learn the answers to critical questions like these: How can we stop the cycle of agonizing over our decisions? How can we make group decisions without destructive politics? And how can we ensure that we don't overlook precious opportunities to change our course?　

Decisive is the Heath brothers' most powerful--and important--book yet, offering fresh strategies and practical tools enabling us to make better choices. Because the right decision, at the right moment, can make all the difference.

Автор: Heath, Chip Starr, Karla
Название: Making numbers count
ISBN: 1982165448 ISBN-13(EAN): 9781982165444
Издательство: Simon & Schuster
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Цена: 18390.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This accessible guide will tell you everything you need to know about parenting a child with a hidden condition, such as autism, dyspraxia, ADHD or bipolar, whether or not a formal diagnosis has been received. With information on various conditions and diagnoses, it includes candid advice and strategies from parents as well as young adults who grew up with a hidden condition themselves.

Автор: Heath Justice
Название: The Extraordinary Trial of Dan(l.) Dawson
ISBN: 1275077749 ISBN-13(EAN): 9781275077744
Издательство: Неизвестно
Цена: 14490.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.

Автор: Heath, Dan
Название: Upstream
ISBN: 1787632741 ISBN-13(EAN): 9781787632745
Издательство: Random House - Penguin
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Цена: 14070.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: ___________`Informs, engages and, above all, entertains` - Charles DuhiggNew York Times bestselling author Dan Heath asks what happens when we take our thinking upstream and try to prevent problems before they happen. We all have a tendency to work around problems.

Автор: Matange Sanjay, Heath Dan, Sas Institute
Название: Statistical Graphics Procedures by Example: Effective Graphs Using SAS
ISBN: 1607647621 ISBN-13(EAN): 9781607647621
Издательство: Неизвестно
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Цена: 85770.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.

Автор: Heath Dan
Название: Upstream: The Quest to Stop Problems Before They Happen
ISBN: 1982134720 ISBN-13(EAN): 9781982134723
Издательство: Simon & Schuster
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Цена: 22990.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: New York Times bestselling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundreds of interviews with unconventional problem solvers.

So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention?

Upstream probes the psychological forces that push us downstream--including "problem blindness," which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset. One online travel website prevented twenty million customer service calls every year by making some simple tweaks to its booking system. A major urban school district cut its dropout rate in half after it figured out that it could predict which students would drop out--as early as the ninth grade. A European nation almost eliminated teenage alcohol and drug abuse by deliberately changing the nation's culture. And one EMS system accelerated the emergency-response time of its ambulances by using data to predict where 911 calls would emerge--and forward-deploying its ambulances to stand by in those areas.

Upstream delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we've forgotten that we can fix them?

Автор: Heath Dan
Название: Upstream: The Quest to Stop Problems Before They Happen
ISBN: 1797100556 ISBN-13(EAN): 9781797100555
Издательство: Simon & Schuster
Рейтинг:
Цена: 22980.00 T
Наличие на складе: Нет в наличии.
Описание: New York Times bestselling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundreds of interviews with unconventional problem solvers.

So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention?

Upstream probes the psychological forces that push us downstream--including "problem blindness," which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset. One online travel website prevented twenty million customer service calls every year by making some simple tweaks to its booking system. A major urban school district cut its dropout rate in half after it figured out that it could predict which students would drop out--as early as the ninth grade. A European nation almost eliminated teenage alcohol and drug abuse by deliberately changing the nation's culture. And one EMS system accelerated the emergency-response time of its ambulances by using data to predict where 911 calls would emerge--and forward-deploying its ambulances to stand by in those areas.

Upstream delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we've forgotten that we can fix them?

Автор: Heath, Chip,Heath, Dan
Название: Decisive: How to Make Better Decisions
ISBN: 1847940862 ISBN-13(EAN): 9781847940865
Издательство: Random House - Penguin
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Цена: 11430.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Drawing on case studies as diverse as the downfall of Kodak and the inspiring account of a cancer survivor, they offer both a fascinating tour through the workings of our minds and an invaluable guide to making smarter decisions. Winner in the Practical Manager category of the CMI Management Book of the Year awards 2014.

Автор: Heath, Chip Heath, Dan
Название: Power of moments
ISBN: 0552174459 ISBN-13(EAN): 9780552174459
Издательство: Random House - Penguin
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Цена: 8790.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: pacote do Courseware consiste em duas publicacoes, VeriSMTM - Foundation Courseware e VeriSM - Foundation Study Guide. Este material de treinamento abrange o plano de estudos para a qualificacao da Fundacao VeriSM . O treinamento pode ser entregue em dois dias. Este material didatico e credenciado para preparar o aluno para a certificacao da VeriSM Foundation. O VeriSM Foundation consiste em duas partes: VeriSM Essentials e VeriSM Plus, cada uma cobrindo um dia de treinamento.Os alunos que ja possuem um certificado de Gerenciamento de Servicos (TI) podem se beneficiar do conhecimento que ja possuem. Eles sao o publico-alvo de apenas um treinamento do VeriSM Plus. Ao serem aprovados no exame VeriSM Plus, recebem o certificado VeriSM Foundation.Provedores de treinamento que desejam oferecer um treinamento de um dia sobre principios de gerenciamento de servicos podem decidir oferecer apenas o treinamento VeriSM Essentials. Os alunos que forem aprovados no exame VeriSM Essentials receberao o certificado VeriSM Essentials. Se eles passarem no exame VeriSM Plus mais tarde, receberao automaticamente o certificado VeriSM Foundation.O "courseware" abrange os seguintes topicos:A organizacao do servico (Essentials)Cultura de servico (Essentials)Pessoas e estrutura organizacional (Essentials)O modelo VeriSM (ambos)Praticas Progressivas (Plus)Tecnologias Inovadoras (Plus)O VeriSM e uma abordagem holistica e orientada aos negocios para o Gerenciamento de Servicos, que ajuda a entender o panorama crescente das melhores praticas e como integra-las para oferecer valor ao consumidor.E uma evolucao no pensamento em Gerenciamento de Servicos e oferece uma abordagem atualizada, incluindo as mais recentes praticas e desenvolvimentos tecnologicos, para ajudar as organizacoes a transformar seus negocios para a nova realidade da era digital.O VeriSM e um gerenciamento orientado a valor, evolutivo, responsivo e integrado.VeriSM e uma marca registrada e propriedade da IFDC, a Fundacao Internacional de Competencias Digitais.

Автор: Heath, Chip & Van
Название: Made to Stick
ISBN: 009950569X ISBN-13(EAN): 9780099505693
Издательство: Random House - Penguin
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Цена: 10550.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Including case histories and anecdotes, this book shows, among other things, how one Australian scientist convinced the world he`d discovered the cause of stomach ulcers by drinking a glass filled with bacteria, and how a gifted sports reporter got people to watch a football match by showing them the outside of the stadium.