Dealing with difficult people, Lilley, Roy

Автор: Lilley, Roy
Название: How to deal with difficult people
ISBN: 1398621609 ISBN-13(EAN): 9781398621602
Издательство: Неизвестно
Цена: 13950 T

Автор: Lilley Roy
Название: Dealing with Difficult People
ISBN: 0749466944 ISBN-13(EAN): 9780749466947
Издательство: Kogan Page
Цена: 10550 T
Наличие на складе: Нет в наличии.
Описание: Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression, avoid awkward situations and keep your cool. This second edition of the best-selling Dealing with Difficult People includes a brand new chapter on dealing with difficult people in the digital sphere. It provides the tools and techniques you need to get the best out of the worst, including how to deal with difficult customers, advice on beating bullies at their own game and how to deal with a boss who drives you barmy.

Автор: Schwabsky Barry, Derieux Florence, Lilley Clare
Название: Bernar Venet
ISBN: 0714877611 ISBN-13(EAN): 9780714877617
Издательство: Phaidon Press Ltd.
Рейтинг:
Цена: 36960.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The first true monograph on the work of celebrated French conceptual artist and sculptor Bernar Venet

Автор: Lilley Kate
Название: Recycled Crafting for Kids
ISBN: 1849755299 ISBN-13(EAN): 9781849755290
Издательство: Неизвестно
Рейтинг:
Цена: 10800.00 T
Наличие на складе: Есть
Описание: Quirky, colourful and fun projects for pre-school kids and their parents to make together.

Автор: Tomlins-Jahnke Huia, Styres Sandra, Lilley Spencer
Название: Indigenous Education: New Directions in Theory and Practice
ISBN: 1772124141 ISBN-13(EAN): 9781772124149
Издательство: Gazelle Book Services
Рейтинг:
Цена: 51470.00 T
Наличие на складе: Поставка под заказ.
Описание: A far-reaching look into contemporary Indigenous education, essential for anyone involved in culturally responsive education.

Автор: Lilley Roy
Название: Dealing with Difficult People
ISBN: 0749466944 ISBN-13(EAN): 9780749466947
Издательство: Kogan Page
Рейтинг:
Цена: 10550.00 T
Наличие на складе: Нет в наличии.
Описание: Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression, avoid awkward situations and keep your cool. This second edition of the best-selling Dealing with Difficult People includes a brand new chapter on dealing with difficult people in the digital sphere. It provides the tools and techniques you need to get the best out of the worst, including how to deal with difficult customers, advice on beating bullies at their own game and how to deal with a boss who drives you barmy.

Автор: Lilley Matt
Название: Stephen Curry
ISBN: 1496665899 ISBN-13(EAN): 9781496665898
Издательство: Неизвестно
Цена: 8270.00 T
Наличие на складе: Невозможна поставка.
Описание: Stephen Curry is one of the top players in the National Basketball Association (NBA). Now he uses his fame to give back to others. Learn more about how Curry became an NBA star

Автор: Lilley Roy
Название: Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People
ISBN: 074949879X ISBN-13(EAN): 9780749498795
Издательство: Неизвестно
Рейтинг:
Цена: 23760.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses.

Автор: Lilley, Roy
Название: Dealing with Difficult People (Creating Success Series)
ISBN: 0749456604 ISBN-13(EAN): 9780749456603
Издательство: Kogan Page
Цена: 3470.00 T
Наличие на складе: Нет в наличии.
Описание: Dealing with difficult people can make life impossible. The workplace is inhabited by a wide variety of people and it can sometimes be difficult to get on with them as well as get on with your work. However by understanding difficult people and the things they do, the problematic situations and awkward issues can be resolved.

"Dealing with Difficult People" looks at individual behaviour, what drives it and how to cope with it. Roy Lilley covers every angle including: recognizing the seven types of difficult person, what conflict is and how to handle it, handling aggressive people, motivating lazy colleagues, dealing with difficult customers and handling complaints. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.

Автор: Andrew Lilley, Lilley
Название: Musical artistry of гўв‚¬вёbheki mseleku
ISBN: 1928331661 ISBN-13(EAN): 9781928331667
Издательство: Неизвестно
Рейтинг:
Цена: 77890.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Bheki Mseleku is widely considered one of the most accomplished jazz musicians to have emerged from South Africa. His music has a profound significance in recalling and giving emphasis to that aspect of the African American jazz tradition originating in the rhythms and melodies of Africa.

Автор: Lilley R. K.
Название: Breaking Him
ISBN: 1628780401 ISBN-13(EAN): 9781628780406
Издательство: Неизвестно
Цена: 16080.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.

Автор: Lilley Matt
Название: Why We Cry
ISBN: 147478917X ISBN-13(EAN): 9781474789172
Издательство: Неизвестно
Рейтинг:
Цена: 16500.00 T
Наличие на складе: Невозможна поставка.
Описание: Whether you keep your tears bottled up or sometimes let it all out, life can sometimes feel emotional. Plus, you`ll learn tips for decoding what`s happening in your body and find out how tears can sometimes be helpful.

Автор: Dell, Pamela Jain Lilley, Matt Mayer, Melissa
Название: Decoding the mind pack a of 5
ISBN: 1474789234 ISBN-13(EAN): 9781474789233
Издательство: Неизвестно
Рейтинг:
Цена: 73870.00 T
Наличие на складе: Невозможна поставка.
Описание: Has your best friend ever lied to your face? Decoding the Mind will help you understand what`s really going on in your (and your friends`!) brains. Jokes aside, mental health is important, so these titles will also help you understand when these behaviours and feelings aren`t normal and it`s time to seek help.

Автор: Lilley Matt
Название: Why We Love
ISBN: 147478920X ISBN-13(EAN): 9781474789202
Издательство: Неизвестно
Рейтинг:
Цена: 16500.00 T
Наличие на складе: Невозможна поставка.
Описание: But next time you or your friends feel all warm and fuzzy, you`ll understand what`s really going on in your brains. Mental health is as important as your heart, so when affectionate behaviours and feelings have crossed the line, you`ll also learn when it`s time to reach out for help.