Assessment and Accountability in Reference Work, 

Автор: Mackenzie, Alison | Mart
Название: Developing Digital Scholarship
ISBN: 1783301783 ISBN-13(EAN): 9781783301782
Издательство: Facet
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Цена: 168960.00 T
Наличие на складе: Невозможна поставка.
Описание: This book provides strategic insights drawn from librarians who are meeting the challenge of digital scholarship, utilizing the latest technologies and creating new knowledge in partnership with researchers, scholars, colleagues and students.

Автор: Cart, Michael
Название: Young adult literature
ISBN: 0838914624 ISBN-13(EAN): 9780838914625
Издательство: American Technical Publishers
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Цена: 62530.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Cart`s authoritative survey is already a go-to text for students of literary studies, teachers, and YA staff. In this new edition he gives it a thorough update to make it even more relevant and comprehensive, surveying the landscape of YA lit both past and present.

Название: The Reference Librarian and Implications of Mediation
ISBN: 0367425149 ISBN-13(EAN): 9780367425142
Издательство: Taylor&Francis
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Цена: 112290.00 T
Наличие на складе: Нет в наличии.
Описание: This book, first published in 1992, examines the reference librarian`s role as a connecting link between information seekers and the resources they need. It provides the best approaches to providing resolutions or guidance to the appropriate resources.

Название: Continuing Education of Reference Librarians
ISBN: 0367374919 ISBN-13(EAN): 9780367374914
Издательство: Taylor&Francis
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Цена: 112290.00 T
Наличие на складе: Невозможна поставка.
Описание: This book, first published in 1990, focuses on specific types of training for librarians. Authorities explain pioneering programs in California and Maryland which deal with teaching basic reference tools to beginning librarians and paraprofessionals.

Название: Opportunities for Reference Services
ISBN: 0367374323 ISBN-13(EAN): 9780367374327
Издательство: Taylor&Francis
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Цена: 112290.00 T
Наличие на складе: Невозможна поставка.
Описание: This book, first published in 1991, explores the changing roles of reference services and offers advice and practical ideas to guide librarians through the increasingly tangled maze of duties being thrust upon the reference staff.

Название: Finance, Budget, and Management for Reference Services
ISBN: 0367374285 ISBN-13(EAN): 9780367374280
Издательство: Taylor&Francis
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Цена: 117390.00 T
Наличие на складе: Невозможна поставка.
Описание: The library budget, a topic of primary importance to the reference librarian, is thoroughly examined in this book, first published in 1988. Experts offer insightful suggestions for reference librarians to understand and take responsibility for budget issues, directly and indirectly.

Название: Conflicts in Reference Services
ISBN: 0367374250 ISBN-13(EAN): 9780367374259
Издательство: Taylor&Francis
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Цена: 76550.00 T
Наличие на складе: Невозможна поставка.
Описание: This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.

Название: Personnel Issues in Reference Services
ISBN: 0367374102 ISBN-13(EAN): 9780367374105
Издательство: Taylor&Francis
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Цена: 112290.00 T
Наличие на складе: Невозможна поставка.
Описание: This book, first published in 1986, discusses reference personnel concerns and problems and offers suggestions to administration and management for improving reference personnel performance and staff development.

Название: International Aspects of Reference and Information Services
ISBN: 0367374064 ISBN-13(EAN): 9780367374068
Издательство: Taylor&Francis
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Цена: 112290.00 T
Наличие на складе: Невозможна поставка.
Описание: This book, first published in 1987, is an appraisal of the international librarianship scene and the reference service function. Experts discuss how international reference services can be improved to facilitate true exchange of information around the world.

Название: Reference Services and Public Policy
ISBN: 0367373750 ISBN-13(EAN): 9780367373757
Издательство: Taylor&Francis
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Цена: 112290.00 T
Наличие на складе: Невозможна поставка.
Описание: This book, first published in 1988, looks at the relationship between public policy and information and reports ways in which libraries respond to the need for public policy information. Chapters provide perspectives from a variety of library settings with different user groups who, in turn, have different information needs.

Название: The Publishing and Review of Reference Sources
ISBN: 0367373696 ISBN-13(EAN): 9780367373696
Издательство: Taylor&Francis
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Цена: 132710.00 T
Наличие на складе: Невозможна поставка.
Описание: This book, first published in 1987, provides important information on reference publishing, including valuable guidelines on evaluating publications and sources. The articles contained here are all written by leading experts in the field.

Автор: David A. Tyckoson
Название: The 4 Rs of Reference: Using the Psychology of Question-Asking for Reference Success
ISBN: 0838916430 ISBN-13(EAN): 9780838916438
Издательство: Mare Nostrum (Eurospan)
Рейтинг:
Цена: 67450.00 T
Наличие на складе: Невозможна поставка.
Описание: A sometimes invisible pathway lies between a patron’s initial question and what the patron actually wants to find out. This book gives reference librarians a set of techniques for illuminating that pathway, showing ways to interact with library users that will help them communicate what they’re really looking for. Reference pathbreaker Tyckoson, speaking to reference novices as well as to professionals looking to polish their approach,

• discusses the psychology of question asking, examining how psychological factors can inhibit users from asking questions;
• introduces the four Rs of reference—reassuring, responding, restating, and repeating—an effective method for working with users that can help overcome these barriers;
• demonstrates how to apply the RUSA Behavioral Guidelines for more successful reference interactions; and
• addresses key issues such as in-person and online reference, the impact of environmental factors like desk size and location, the use of open- and closed-ended questioning, and how to deal with problem situations and users.