Автор: Nims Julia K., Storm Paula, Stevens Robert Название: Implementing an Inclusive Staffing Model for Today`s Reference Services: A Practical Guide for Librarians ISBN: 081089128X ISBN-13(EAN): 9780810891289 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 95750.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. The authors, staff members at Eastern Michigan University, chose to address this by implementing an inclusive reference model in which staff and student assistants are trained to answer certain levels of reference questions while working at the reference desk and at other service points. The result was that librarians became more available to work with students who needed in-depth assistance and users were able to get simple questions answered throughout the library. Similar training for all staff and student assistants who work in the library results in better service, more accurate answers, and improved interdepartmental communication. In Implementing an Inclusive Staffing Model for Today's Reference Services, they describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked. Users ask questions of staff at all service points, not just at the Reference Desk. It is vitally important that those who work at circulation, periodicals, maps, archives and other public service points be trained in how to answer certain reference questions. When this is accomplished, users who have simple questions will not have to make useless treks to the Reference Desk. Topics covered include: -Recognizing that nearly all staff answer reference questions, but few are trained to do so -documenting the necessity for a change in reference model -gaining buy-in from all interested parties--librarians, non-MLS staff, and administrators -determining the optimal staffing level -creating training materials and schedules -monitoring the quality of reference service -supervising staff -evaluating the new model using multiple methods Additionally, each chapter contains practical resources such as checklists, forms, and sample materials, and other usable features to support readers as they implement the inclusive reference model. The book describes in detail the process of transforming traditional reference into a model that transcends departmental and job title boundaries, is focused on the user, and allows librarians to better utilize their time and talents, and include non-professional staff in their reference services.
Drawing on their collective experience in reference services and sifting through nearly 30,000 reviews in ARBAonline, editors Steven Sowards, associate director for collection at Michigan State University Libraries, and Juneal Chenoweth, editor of American Reference Books Annual, curated this collection of titles, most of which have been published since 2000, to serve collections and reference librarians in academic and public libraries.
From the Encyclopedia of Philosophy and the Social Sciences and Encyclopedia of the Civil War to the Encyclopedia of Physics, Encyclopedia of Insects, and Taylor's Encyclopedia of Garden Plants to the formidable Oxford English Dictionary, The Reference Librarian's Bible encompasses every subject imaginable and will be your first stop for choosing and evaluating your library's collections as well as for answering patrons' questions.
Автор: Heather Dawson Название: A-Z Common Reference Questions for Academic Librarians ISBN: 178330412X ISBN-13(EAN): 9781783304127 Издательство: Facet Рейтинг: Цена: 176000.00 T Наличие на складе: Невозможна поставка. Описание: A-Z Common Reference Questions for Academic Librarians is a survival guide for frontline library staff to help them find appropriate information quickly, whether they are answering questions at a physical help desk or remotely by telephone, email or instant messaging service.
Автор: Heather Dawson Название: A-Z Common Reference Questions for Academic Librarians ISBN: 1783304111 ISBN-13(EAN): 9781783304110 Издательство: Facet Рейтинг: Цена: 88000.00 T Наличие на складе: Невозможна поставка. Описание: A-Z Common Reference Questions for Academic Librarians is a survival guide for frontline library staff to help them find appropriate information quickly, whether they are answering questions at a physical help desk or remotely by telephone, email or instant messaging service.
Автор: Cart, Michael Название: Young adult literature ISBN: 0838914624 ISBN-13(EAN): 9780838914625 Издательство: American Technical Publishers Рейтинг: Цена: 62530.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Cart`s authoritative survey is already a go-to text for students of literary studies, teachers, and YA staff. In this new edition he gives it a thorough update to make it even more relevant and comprehensive, surveying the landscape of YA lit both past and present.
Автор: Mackenzie, Alison | Mart Название: Developing Digital Scholarship ISBN: 1783301783 ISBN-13(EAN): 9781783301782 Издательство: Facet Рейтинг: Цена: 168960.00 T Наличие на складе: Невозможна поставка. Описание: This book provides strategic insights drawn from librarians who are meeting the challenge of digital scholarship, utilizing the latest technologies and creating new knowledge in partnership with researchers, scholars, colleagues and students.
Автор: Pennavaria Katherine Название: Genealogy: A Practical Guide for Librarians ISBN: 0810893258 ISBN-13(EAN): 9780810893252 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 112640.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This tells the charming tale of five family members and their naughty dog (each with a different sensory processing challenge), and how they get in sync after a tough day. Explanations of sensory processing issues are woven throughout the story for readers to linger over at leisure. This new edition has a new preface and revised introductory chapter to help people understand SPD even more clearly.
Автор: Booth & Jensen Название: The Whole Library Handbook ISBN: 0838912249 ISBN-13(EAN): 9780838912249 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 68370.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: ALA's popular and respected Whole Library Handbook series continues with a volume specifically geared towards those who serve young adults, gathering stellar articles and commentary from some of the country’s most innovative and successful teen services librarians. Sections focusing on practice, theory, and the philosophical underpinnings of the profession are supported by current research and historical perspectives. Both instructive and reflective in scope, this essential handbookProvides a comprehensive introduction to the background and day-to-day realities of teen librarianship for LIS students and those new to the fieldOffers expert tips and wisdom invaluable to those already working with teensHighlights trends, challenges, and opportunities in the changing world of how teens interact with libraries, and what they expectEmphasises advocacy across all spectrums, including in local communities and among fellow staff who may be anxious about teens in the libraryGuides staff in providing readers' advisory to teensIncludes ready-to-use marketing resources, templates, and sample teen services and teen volunteer plansAnyone who works with young adults will benefit from the thorough coverage provided by this volume's expert contributors.
Автор: Mannix & Burchsted Название: Guide To Reference In Genealogy And Biography ISBN: 083891294X ISBN-13(EAN): 9780838912942 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 82230.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: An excellent starting point for both reference librarians and for library users seeking information about family history and the lives of others. Biographical resources have long been of interest to researchers and general readers, and this title directs readers to the best biographical sources for all regions of the world.
Автор: Rozaklis Lillian, Abels Eileen G. Название: Repositioning Reference: New Methods and New Services for a New Age ISBN: 0810893223 ISBN-13(EAN): 9780810893221 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 136570.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Repositioning Reference reimagines reference services in libraries and information organizations and the role of reference librarians, taking into account rapid developments in technology and information-specific services in non-library sectors.
Автор: Forbes Carrie, Bowers Jennifer Название: Rethinking Reference for Academic Libraries: Innovative Developments and Future Trends ISBN: 1442244518 ISBN-13(EAN): 9781442244511 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 123910.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Rethinking Reference for Academic Libraries: Innovative Developments and Future Trends, containing five sections and fourteen chapters, reviews the current state of reference services in academic libraries with an emphasis on innovative developments and future trends. The main theme that runs through the book is the urgent need for inventive, imaginative, and responsive reference and research services.
Автор: Harmeyer Dave Название: The Reference Interview Today: Negotiating and Answering Questions Face to Face, on the Phone, and Virtually ISBN: 0810888157 ISBN-13(EAN): 9780810888159 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 83070.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Built around timeless service principles including Ranganathan`s Five Laws, The Reference Interview Today: Nego...
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