The Customer Experience Model, Aliekperov, Adyl

Автор: Aliekperov, Adyl
Название: The Customer Experience Model
ISBN: 0367478250 ISBN-13(EAN): 9780367478254
Издательство: Taylor&Francis
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Цена: 53070.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: For any company, defining the most efficient marketing concept to create a competitive customer experience (CX) is vital for sustained development. The focus of this research is the creation of a comprehensible practical approach to the development of client experience: the ustomer Experience Model (CXM).

Автор: Michelli Joseph
Название: Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
ISBN: 0071773541 ISBN-13(EAN): 9780071773546
Издательство: McGraw-Hill
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Цена: 34310.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence--and explains how business leaders in any industry can get the same results

Автор: Lafreniere, Daniel
Название: Delivering fantastic customer experience
ISBN: 0367347989 ISBN-13(EAN): 9780367347987
Издательство: Taylor&Francis
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Цена: 63280.00 T
Наличие на складе: Невозможна поставка.
Описание: This book is for anyone who works serving customers in a B2C company or other businesses in a B2B environment. Everyone has an important role to play in creating a good customer experience, whether it be managers, associates, sales reps, marketing professionals, web strategists, accountants, customer service reps, delivery people or installers.

Автор: Lafreniere, Daniel
Название: Delivering fantastic customer experience
ISBN: 0367346036 ISBN-13(EAN): 9780367346034
Издательство: Taylor&Francis
Рейтинг:
Цена: 22450.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book is for anyone who works serving customers in a B2C company or other businesses in a B2B environment. Everyone has an important role to play in creating a good customer experience, whether it be managers, associates, sales reps, marketing professionals, web strategists, accountants, customer service reps, delivery people or installers.

Автор: Brennan Bridget
Название: Winning Her Business: How to Transform the Customer Experience for the World`s Most Powerful Consumers
ISBN: 1400210003 ISBN-13(EAN): 9781400210008
Издательство: McGraw-Hill
Рейтинг:
Цена: 14860.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying the fundamentals of creating a customer experience that appeals to the most powerful consumer decision makers: women.

Автор: Turner Marcia Layton
Название: The Domino`s Story: How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution
ISBN: 1400218799 ISBN-13(EAN): 9781400218790
Издательство: McGraw-Hill
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Цена: 17150.00 T
Наличие на складе: Невозможна поставка.
Описание: Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino`s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant and e-commerce leader it is today.

Автор: Newman Martin
Название: The Power of Customer Experience: How to Use Customer-Centricity to Drive Sales and Profitability
ISBN: 1789667895 ISBN-13(EAN): 9781789667899
Издательство: Неизвестно
Цена: 104220.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today`s most successful companies.

Автор: Knight Tim, Conway David
Название: Customer Experience Excellence: Six Strategies to Deliver Exceptional Growth in 90 Days
ISBN: 1398601055 ISBN-13(EAN): 9781398601055
Издательство: Неизвестно
Цена: 104220.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Apply the lessons from the world`s most elite organizations and make customer excellence a habit by creating frictionless and authentic human connections.

Автор: Cleveland Brad
Название: Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results
ISBN: 1789666899 ISBN-13(EAN): 9781789666892
Издательство: Неизвестно
Цена: 117250.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop, market and sell your products and services.

Автор: Newman Martin, McDonald Malcolm
Название: 100 Practical Ways to Improve Customer Experience: Achieve End-To-End Customer Engagement in a Multichannel World
ISBN: 1398693537 ISBN-13(EAN): 9781398693531
Издательство: Неизвестно
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Цена: 104220.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.

Название: Customer experience 2
ISBN: 1912774658 ISBN-13(EAN): 9781912774654
Издательство: Неизвестно
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Цена: 24740.00 T
Наличие на складе: Нет в наличии.
Описание: 24 international CX professionals share their current best-thinking, strategies and insights for achieving impact and visibility using world-class, best-practice CX principles.

Автор: Bikramjit Rishi, Sapna Popli
Название: Crafting Customer Experience Strategy: Lessons from Asia
ISBN: 1839097116 ISBN-13(EAN): 9781839097119
Издательство: Emerald
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Цена: 100270.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Crafting Customer Experience Strategy: Lessons from Asia looks at how Customer Experience Management can be vital in providing a competitive advantage for businesses. This is essential reading for marketing scholars and practitioners looking for insights into improving their customers` experiences.