The Customer Experience Model, Aliekperov, Adyl

Автор: Michelli Joseph
Название: Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
ISBN: 0071773541 ISBN-13(EAN): 9780071773546
Издательство: McGraw-Hill
Рейтинг:
Цена: 41170.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence--and explains how business leaders in any industry can get the same results

Автор: Lafreniere, Daniel
Название: Delivering fantastic customer experience
ISBN: 0367347989 ISBN-13(EAN): 9780367347987
Издательство: Taylor&Francis
Рейтинг:
Цена: 63280.00 T
Наличие на складе: Невозможна поставка.
Описание: This book is for anyone who works serving customers in a B2C company or other businesses in a B2B environment. Everyone has an important role to play in creating a good customer experience, whether it be managers, associates, sales reps, marketing professionals, web strategists, accountants, customer service reps, delivery people or installers.

Автор: Brennan Bridget
Название: Winning Her Business: How to Transform the Customer Experience for the World`s Most Powerful Consumers
ISBN: 1400210003 ISBN-13(EAN): 9781400210008
Издательство: McGraw-Hill
Рейтинг:
Цена: 14860.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying the fundamentals of creating a customer experience that appeals to the most powerful consumer decision makers: women.

Название: Customer experience 2
ISBN: 1912774658 ISBN-13(EAN): 9781912774654
Издательство: Неизвестно
Рейтинг:
Цена: 24740.00 T
Наличие на складе: Нет в наличии.
Описание: 24 international CX professionals share their current best-thinking, strategies and insights for achieving impact and visibility using world-class, best-practice CX principles.

Автор: Turner Marcia Layton
Название: The Domino`s Story: How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution
ISBN: 1400232732 ISBN-13(EAN): 9781400232734
Издательство: Gazelle Book Services
Цена: 13790.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino`s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant and e-commerce leader it is today.

Автор: P. Klaus
Название: Measuring Customer Experience
ISBN: 1349477346 ISBN-13(EAN): 9781349477340
Издательство: Springer
Рейтинг:
Цена: 32600.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.

Автор: Aliekperov, Adyl
Название: The Customer Experience Model
ISBN: 0367478250 ISBN-13(EAN): 9780367478254
Издательство: Taylor&Francis
Рейтинг:
Цена: 53070.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: For any company, defining the most efficient marketing concept to create a competitive customer experience (CX) is vital for sustained development. The focus of this research is the creation of a comprehensible practical approach to the development of client experience: the ustomer Experience Model (CXM).

Автор: Lafreniere, Daniel
Название: Delivering fantastic customer experience
ISBN: 0367346036 ISBN-13(EAN): 9780367346034
Издательство: Taylor&Francis
Рейтинг:
Цена: 22450.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book is for anyone who works serving customers in a B2C company or other businesses in a B2B environment. Everyone has an important role to play in creating a good customer experience, whether it be managers, associates, sales reps, marketing professionals, web strategists, accountants, customer service reps, delivery people or installers.

Автор: Turner Marcia Layton
Название: The Domino`s Story: How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution
ISBN: 1400218799 ISBN-13(EAN): 9781400218790
Издательство: McGraw-Hill
Рейтинг:
Цена: 17150.00 T
Наличие на складе: Невозможна поставка.
Описание: Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino`s Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant and e-commerce leader it is today.

Автор: Newman Martin
Название: The Power of Customer Experience: How to Use Customer-Centricity to Drive Sales and Profitability
ISBN: 1789667895 ISBN-13(EAN): 9781789667899
Издательство: Неизвестно
Цена: 104220.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today`s most successful companies.

Автор: Knight Tim, Conway David
Название: Customer Experience Excellence: Six Strategies to Deliver Exceptional Growth in 90 Days
ISBN: 1398601055 ISBN-13(EAN): 9781398601055
Издательство: Неизвестно
Цена: 104220.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Apply the lessons from the world`s most elite organizations and make customer excellence a habit by creating frictionless and authentic human connections.

Автор: Cleveland Brad
Название: Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results
ISBN: 1789666899 ISBN-13(EAN): 9781789666892
Издательство: Неизвестно
Цена: 117250.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Lead your organization with a customer experience vision that captures the voice of the customer and empowers employees to improve how they develop, market and sell your products and services.