100 Practical Ways to Improve Customer Experience: Achieve End-To-End Customer Engagement in a Multichannel World, Newman Martin, McDonald Malcolm
Автор: Newman Martin, McDonald Malcolm Название: 100 Practical Ways to Improve Customer Experience: Achieve End-To-End Customer Engagement in a Multi-Channel World ISBN: 0749482672 ISBN-13(EAN): 9780749482671 Издательство: Неизвестно Рейтинг: Цена: 45590.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
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