Ignore Your Customers (and They`ll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience, Solomon Micah
Автор: Micah Solomon Название: The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets ISBN: 1590794893 ISBN-13(EAN): 9781590794890 Издательство: Gazelle Book Services Рейтинг: Цена: 16510.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Success in todays rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Companys president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of todays top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage todays new breed of luxury travelers Double-five-star chef and hotelier Patrick OConnell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with todays travelers Restaurateur Traci Des Jardins on building a "narcissism-free" hospitality culture Legendary chef Eric Riperts principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, "If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, youll find the secrets here."
Автор: Groberman Micah, Solomon Ivan Название: The Book Bandit: Mystery of the Missing Books ISBN: 1525532243 ISBN-13(EAN): 9781525532245 Издательство: Неизвестно Рейтинг: Цена: 20680.00 T Наличие на складе: Невозможна поставка.
The Laurence and Lynne Brown Democracy Medal is an initiative of the McCourtney Institute for Democracy at Pennsylvania State University. It annually recognizes outstanding individuals, groups, and organizations that produce exceptional innovations to further democracy in the United States or around the world.
Micah Altman and Michael P. McDonald unveil the Public Mapping Project, which developed DistrictBuilder, an open-source software redistricting application designed to give the public transparent, accessible, and easy-to-use online mapping tools. As they show, the goal is for all citizens to have access to the same information that legislators use when drawing congressional maps—and use that data to create maps of their own.
Thanks to generous funding from The Pennsylvania State University, the ebook editions of this book are available as Open Access volumes from Cornell Open (cornellpress.cornell.edu/cornell-open) and other repositories.
Balak (Numbers 22:2-25:9) and Haftarah (Micah 5:6-6:8): The JPS B’nai Mitzvah Torah Commentary shows teens in their own language how Torah addresses the issues in their world. The conversational tone is inviting and dignified, concise and substantial, direct and informative. Each pamphlet includes a general introduction, two model divrei Torah on the weekly Torah portion, and one model davar Torah on the weekly Haftarah portion. Jewish learning—for young people and adults—will never be the same.
The complete set of weekly portions is available in Rabbi Jeffrey K. Salkin’s book The JPS B’nai Mitzvah Torah Commentary (JPS, 2017).
DISCOVER: How HUNDREDS of People are Learning to Play Guitar for the First Time.
Want to learn to play guitar, but haven't found the right course? Perhaps you've tried free online sites that promise a lot, but simply do not deliver high value content. One solution to this problem is "Worship Guitar In Six Weeks".
Six Weeks - 13 Chords - Learn How to Tune - Learn About Rhythm
It's not easy to learn guitar by yourself. But what you may not realize is it's fairly easy to do so with the right training course. Using 10 minutes each day to learn at a pace of about three chords per week will give you all you need to be a "guitar player" in six weeks. You'll learn how to buy a guitar, how to tune, what accessories to spend your money on. "Worship Guitar In Six Weeks" is unique in that it walks you through EACH NEW CHORD with (1) a picture of someone fretting the chord (2) a chord diagram clearly demonstrating where to put your fingers and (3) a "UNIQUE to this book" step-by-step, written out process of where to place each finger and in which order. This is critical to your success.
LEARN: 13 guitar chords, how to strum and how to play with a band or by yourself.
ORDER: "Worship Guitar In Six Weeks: A Complete Beginner's Guide to Learning Rhythm Guitar for Christian Worship Music"
"Micah's new book serves as great inspiration & knowledge for both new and seasoned guitarists...Nicely done "
-Chris Wormer Lead Guitarist for The Charlie Daniels Band
There are literally thousands of guitar chords you can learn. Knowing which ones to begin with is an absolute must
For less than the price of one guitar lesson, learn 42 chords, critical music theory, and professional tips that would take nearly 42 in-person guitar lessons.
42 Guitar Chords Everyone Should Know is the perfect guide to learning the most important guitar chords. This book teaches you the 42 chords that most guitarists will need to know. These are the best of the best
42 Chords - Step-By-Step Finger Placement - Music Theory - Bonus Material - And More
Each chord has a chord diagram with fingering positions and a unique to this book series: step-by-step guide to show you how to fret each chord. It's like you have a teacher right there with you explaining the tried and true way to play guitar. This is a must have for every guitarist.
Micah Brooks has been teaching guitar lessons for over ten years. He also has been a professional guitar player for more than 15. These 42 chords are the best-of-the-best of his lessons.
Rather than paying hundreds of dollars over several months for guitar lessons, why not start with this book and see how much you can accomplish? And how much money you can save
These are proven methods for guitar chord success. Read through several professional recommendations below to see how this book is being acknowledged in the guitar community.
Select the "buy button" at the top of this page to get started on your 42 guitar chord journey
Автор: Ditton MR Micah Название: 100 Bottles of Rum ISBN: 0991617711 ISBN-13(EAN): 9780991617715 Издательство: Неизвестно Цена: 13780.00 T Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Towery Micah Название: Whale of Desire ISBN: 099115231X ISBN-13(EAN): 9780991152315 Издательство: Неизвестно Цена: 17240.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Micah Towery's poems are little miracles of lyric intelligence pitched against a skeptic's need for faith: faith in God, faith in other people, faith in love, and faith that daily life means more than its repetitions and its downward spiral toward death. His devotion to the clear expression of such mixed emotions is reflected in how these poems are by turns satiric, tender, self-deprecating, and vulnerable. And as if to match this wide range of tone, his idiom is among the most varied and surprising of any writer of his generation: he moves from high style to plain style with the assurance of O'Hara and Bishop at their best. I greatly admire the integrity of feeling in these poems, their sophistication, and their devotion to subjects that are large and important and deeply felt.-Tom Sleigh, winner of the Kingsley Tufts Poetry Award One of these poems] figures God's face as a hammer, and I'm tempted to apply the same metaphor to Towery's craft. It could be either the ball peen of an industrial worker or else a sculptor's hammer, one that overcomes the resistance of metallic or stony material....With the hammer of his art, this poet has knocked on the firmament, and the firmament has opened. If the light he found there was not fully comprehended, neither was it engulfed in darkness. The light he saw, he relays to us in turn. -Alfred Corn, from the introduction I predict in the coming weeks months years we'll all say one thing about Whale of Desire: this is the book we've been waiting, anxiously, to appear on the scenes. Part Confession (a la Augustine), part pyrrhonism skepticism, part mythical, completely contemporary, Towery's debut collection is the grittiest prayer: "may they find us too heavy-May they leave us to our ways-May we become two fattened saints stupid with prayer." -Metta S ma, author of Nocturne Trio (YesYes B ks) Artists of the great spirit such as Saint Augustine, or Rumi, or John Coltrane, know the space between the invisible and the visible is what we make. In this slim book of lyrics and portraits Micah Towery laces up the profound from the mundane and daily detritus of work and loss and love, to take us to someplace healing, inside an old yet new kind of choreography: "I counterpoint even hands to fingers, choose instead, no word for sorrow." -Sean Thomas Dougherty, author of All You Ask for Is Longing (BOA Editions)
Автор: Pazdziora John Patrick, Snell Micah Название: Ravenclaw Reader: Seeking the Meaning and Artistry of J. K. Rowling`s Hogwarts Saga, Essays from the St. Andrews University Harry Potter ISBN: 0990882101 ISBN-13(EAN): 9780990882107 Издательство: Неизвестно Цена: 18380.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Symbiosis in nature is the interaction between two distinct species looking to forge closer long-term relationships. There are three types of interactions; "Mutualism" (honey bees and flowers for example, where both species benefit), "Commensalism" (A bird`s nest on a tree for example, where one species benefits whilst the other is not harmed) and "Parasitism" (humans and mosquitoes for example, where one species benefits and the other is harmed). Symbiotic, human to human interactions seek to form closer long-term relationships based on "Mutualism", the type of interaction where there is mutual benefit. In the business context, symbiosis happens when key stakeholders collaborate as true partners (not adversaries) for mutual benefit. Assets exist to provide value to the organization and its stakeholders. The hotel asset owner through his representative interacts with the hotel brand operator to create value; find improvements, find opportunities. This book primarily looks at hospitality management, key relationships and the complex operational dynamics between two key stakeholders; hotel asset owners and their branded hotel operators focusing on five key principles and a symbiotic leadership approach as a key enabler. There is a lot of room for improvement and it is this crucial relationship that is examined. This guidebook has been written for hotel brand operators, hotel asset owners and their representatives who are managing, overseeing or monitoring a business venture for themselves or on behalf of others. It is also a valuable guide for students of hospitality as well as the curious layman - anyone who has stayed in a hotel.
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