Big little hotel, Kacmar, Donna

Название: BIG. HOT TO COLD. Odyssey of Architectural Adaption
ISBN: 3836557398 ISBN-13(EAN): 9783836557399
Издательство: Taschen
Рейтинг:
Цена: 35420.00 T
Наличие на складе: Есть
Описание: Through scorching heat to unforgiving chills, BIG - Bjarke Ingels Group presents a dazzling round-up of adaptive architecture in extreme environments around the world. In coordination with a major exhibition at the National Building Museum, Washington, 60 case studies show how structures can become holistic ecosystems of both economic and...

Автор: Plunkett, Drew
Название: Detail in Contemporary Hotel Design
ISBN: 1780672853 ISBN-13(EAN): 9781780672854
Издательство: Laurence King
Рейтинг:
Цена: 44160.00 T
Наличие на складе: Поставка под заказ.
Описание: Hotel interiors need to satisfy the imaginations of their customers and whet the appetite for a return visit or recommendation, and the design that gets the formula right will do as much to prolong the life of the business as the service delivered within the hotel. This book explores in detail 48 of the best recent hotel interior design schemes, featuring projects by leading architects from around the world. The book is divided into three sections embracing newly built and refurbished hotels as well as conversions. Each project includes photographs as well as detailed drawings and plans, where appropriate, as well as informative text describing the design concept and process. A bonus CD contains drawings featured in the book, in both eps and dwg (generic CAD) formats.

Автор: Mishra
Название: Managing Hotel Front Office Operations
ISBN: 9385915762 ISBN-13(EAN): 9789385915765
Издательство: CBS India
Рейтинг:
Цена: 20730.00 T
Наличие на складе: Есть

Автор: Micah Solomon
Название: The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
ISBN: 1590794893 ISBN-13(EAN): 9781590794890
Издательство: Gazelle Book Services
Рейтинг:
Цена: 16510.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Success in todays rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Companys president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of todays top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage todays new breed of luxury travelers Double-five-star chef and hotelier Patrick OConnell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with todays travelers Restaurateur Traci Des Jardins on building a "narcissism-free" hospitality culture Legendary chef Eric Riperts principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, "If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, youll find the secrets here."

Автор: Francis O`Hara
Название: Be My Guest Teacher`s Book
ISBN: 0521776880 ISBN-13(EAN): 9780521776882
Издательство: Cambridge University Press
Рейтинг:
Цена: 26030.00 T
Наличие на складе: Есть
Описание: This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests` problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student`s Book and Audio CD are also available.

Автор: Chibili, Michael Bruyn, Shane De Benhadda, Latifa Lashley, Conrad Penninga, Saskia Rowson, Bill
Название: Modern hotel operations management
ISBN: 9001878903 ISBN-13(EAN): 9789001878900
Издательство: Taylor&Francis
Рейтинг:
Цена: 93910.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials including student tests, a glossary and PowerPoint slides.

Название: Living Big in Small Apartments
ISBN: 0060779985 ISBN-13(EAN): 9780060779986
Издательство: HarperCollins USA
Рейтинг:
Цена: 22690.00 T
Наличие на складе: Нет в наличии.
Описание: Just because you live in a small apartment doesn’t mean it has to feel small. Living Big in Small Apartments presents breathtaking examples of innovative apartment design from across the country, inspiration you can use for your own space.

Автор: McGuire Kelly
Название: Hotel Pricing in a Social World: How to Drive Value in the New Hotel Economy
ISBN: 1119129966 ISBN-13(EAN): 9781119129967
Издательство: Wiley
Рейтинг:
Цена: 38010.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Take control of revenue management in the new hotel economy Hotel Pricing in a Social World: How to Drive Value in the New Hotel Economy is an insightful resource that provides guidance on improving organizational decision making to keep your hotel relevant, from a pricing standpoint, in the often chaotic hotel landscape.

Автор: Jack W. Plunkett
Название: Plunkett`s Restaurant, Hotel & Hospitality Industry Almanac 2022: Restaurant, Hotel & Hospitality Industry Market Research, Statistics, Trends and Leading Companies
ISBN: 1628316179 ISBN-13(EAN): 9781628316179
Издательство: Mare Nostrum (Eurospan)
Рейтинг:
Цена: 317670.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: By many measures, restaurants and hospitality make up one of the largest and fastest growing industry sectors in the world. Globally, hospitality can be considered to be a broad and multifaceted sector, ranging from fast food restaurants to fine dining and catering on one side, and hotels, inns resorts and cruise lines on the other. Our exciting new Plunkett's Restaurant, Hotel & Hospitality Industry Almanac offers a comprehensive market research and reference package covering the entire field. Profiles of leading companies in fast food, family restaurants, fine dining, catering, hotels, inns, resorts, cruises, food service, food distributors, information systems and much more are covered in exacting details. The corporate section includes our proprietary, in-depth profiles of 400 leading companies, public and private, in all facets of the industry. You'll find a complete overview, industry analysis and market research report in one superb, value-priced package.

Автор: Bryan Christiansen, Hakan Sezerel
Название: Handbook of Research on Sustainable Tourism and Hotel Operations in Global Hypercompetition
ISBN: 1668446456 ISBN-13(EAN): 9781668446454
Издательство: Mare Nostrum (Eurospan)
Рейтинг:
Цена: 327090.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Examines various aspects of the hospitality, recreation, and tourism industries. The book contributes empirical research, theoretical development, and current best practices, and covers a range of topics, including sustainable medical tourism, technology acceptance model, and cultural tourism.

Автор: Collins, Michael
Название: Delivering the guest experience: successful hotel, lodging and resort management
ISBN: 1792401523 ISBN-13(EAN): 9781792401527
Издательство: Неизвестно
Рейтинг:
Цена: 98560.00 T
Наличие на складе: Нет в наличии.
Описание: Focuses on the application of sound customer service theory and best industry practices within the context of a hotel, lodging, or resort setting. Exceptional customer experiences and financial returns are interdependent and Delivering the Guest Experience explains this synergistic relationship.

Автор: Elpedia Marte-Lago
Название: Front Office Systems and Procedures
ISBN: 1774077620 ISBN-13(EAN): 9781774077627
Издательство: Mare Nostrum (Eurospan)
Рейтинг:
Цена: 146910.00 T
Наличие на складе: Нет в наличии.
Описание: Packed with comprehensive knowledge of front office systems and procedures. Readers will understand operating and procedure of guest safety and security in hotels, various licenses required for the hotel business, and prevailing laws pertaining to hotel operations.