Smooch!, Kilpatrick, Karen

Автор: Hudson, Simon (university Of South Carolina) Hudson, Louise (freelance Journalist Specializing In Sport And Travel Writing)
Название: Customer service for hospitality and tourism
ISBN: 1915097134 ISBN-13(EAN): 9781915097132
Издательство: Неизвестно
Рейтинг:
Цена: 147840.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted - and thrived - during the COVID-19 pandemic.

Автор: Reynolds, Lucy
Название: We Are Family
ISBN: 1999770439 ISBN-13(EAN): 9781999770433
Издательство: Неизвестно
Рейтинг:
Цена: 9490.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Katharine Mahon follows the functions of the Lord`s Prayer in catechesis, liturgy, and private prayer through the fifteenth and sixteenth centuries. This cross-confessional study explores the transformation of the patterns of ritual formation in the reforms of Martin Luther, Thomas Cranmer, and Roman Catholic authorities.

Автор: Hudson, Simon (university Of South Carolina) Hudson, Louise (freelance Journalist Specializing In Sport And Travel Writing)
Название: Customer service in tourism and hospitality
ISBN: 1911396463 ISBN-13(EAN): 9781911396468
Издательство: Marston Book Services
Рейтинг:
Цена: 50150.00 T
Наличие на складе: Невозможна поставка.
Описание: A fully revised and updated new edition of this bestselling text. New material covers issues such as the sharing economy, technology (Virtual Reality and use of robots) and use of big data to personalize experiences and encourage loyalty.

Автор: Wallbank, Beatrice
Название: Sleeping Stones
ISBN: 1915444055 ISBN-13(EAN): 9781915444059
Издательство: Неизвестно
Рейтинг:
Цена: 8440.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Gruff and his new friend Matylda live on a small Welsh island full of legends. Legends that are waking up... Soon Gruff and Mat will find themselves risking everything to save each other and their community from a terrifying storm driven by an ancient, magic anger.