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Customer-Centric Knowledge Management: Concepts and Applications, Al-Shammari Minwir


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Автор: Al-Shammari Minwir
Название:  Customer-Centric Knowledge Management: Concepts and Applications
ISBN: 9781613500897
Издательство: Mare Nostrum (Eurospan)
Классификация:


ISBN-10: 1613500890
Обложка/Формат: Hardcover
Страницы: 332
Вес: 1.05 кг.
Дата издания: 26.08.2011
Серия: Advances in knowledge acquisition, transfer, and management
Язык: English
Размер: 27.94 x 21.59 x 1.91 cm
Читательская аудитория: General (us: trade)
Подзаголовок: Concepts and applications
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Поставляется из: Англии
Описание: Provides a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation. It seeks to expand the literature and business practices and contributes to the dynamic and emerging fields of organisational knowledge management, customer relationship management, and information and communication technologies (ICTs).

Applications of Data-Centric Science to Social Design

Автор: Aki-Hiro Sato
Название: Applications of Data-Centric Science to Social Design
ISBN: 9811071934 ISBN-13(EAN): 9789811071935
Издательство: Springer
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Цена: 93160.00 T
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Описание: The intention behind this book is to illustrate the deep relation among human behavior, data-centric science, and social design. In fact, these three issues have been independently developing in different fields, although they are, of course, deeply interrelated to one another. Specifically, fundamental understanding of human behavior should be employed for investigating our human society and designing social systems. Insights and both quantitative and qualitative understandings of collective human behavior are quite useful when social systems are designed. Fundamental principles of human behavior, theoretical models of human behavior, and information cascades are addressed as aspects of human behavior. Data-driven investigation of human nature, social behavior, and societal systems are developed as aspects of data-centric science. As design aspects, how to design social systems from heterogeneous memberships is explained. There is also discussion of these three aspects—human behavior, data-centric science, and social design—independently and with regard to the relationships among them.

Customer-Centric Marketing: Building Relationships and Creating Advocates in the Age of the Consumer

Автор: Cundari Aldo
Название: Customer-Centric Marketing: Building Relationships and Creating Advocates in the Age of the Consumer
ISBN: 1119092892 ISBN-13(EAN): 9781119092896
Издательство: Wiley
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Цена: 20050.00 T
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Описание: The practical, expert guide to reaching the new consumer Customer-Centric Marketing is a comprehensive game plan on succeeding in the new marketing landscape by focusing on the customer.

Creating a Customer Experience-Centric Startup: A Step-by-Step Framework

Автор: Suwelack Thomas, Stegemann Manuel, Ang Feng Xia
Название: Creating a Customer Experience-Centric Startup: A Step-by-Step Framework
ISBN: 3030924572 ISBN-13(EAN): 9783030924577
Издательство: Springer
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Цена: 35390.00 T
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Описание: This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today`s dynamic and competitive times.

Customer-Centric Marketing

Автор: Richardson Neil
Название: Customer-Centric Marketing
ISBN: 074947209X ISBN-13(EAN): 9780749472092
Издательство: Неизвестно
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Цена: 50790.00 T
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Описание: Improve how customers perceive a business by tapping into the benefits of sustainable development through digital marketing.

Protect and Provide: Customer-Centric (and Compliant) Insurance Sales

Автор: Mannix Dean
Название: Protect and Provide: Customer-Centric (and Compliant) Insurance Sales
ISBN: 0648060608 ISBN-13(EAN): 9780648060604
Издательство: Неизвестно
Цена: 27540.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.

Customer-Centric Marketing Strategies: Tools for Building Organizational Performance

Автор: Hans-Ruediger Kaufmann
Название: Customer-Centric Marketing Strategies: Tools for Building Organizational Performance
ISBN: 1466625244 ISBN-13(EAN): 9781466625242
Издательство: Mare Nostrum (Eurospan)
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Цена: 180180.00 T
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Описание: As customer orientation continues to gain importance in the marketing field, there has been a growing concern for organisations to implement effective customer centric policies. This title provides a more conceptual understanding on customer-centric marketing strategies as well as revealing the success factors of these concepts.

The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction

Автор: Fornell Claes, Morgeson III Forrest V., Hult G. Tomas M.
Название: The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction
ISBN: 3030135616 ISBN-13(EAN): 9783030135614
Издательство: Springer
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Цена: 32600.00 T
Наличие на складе: Поставка под заказ.

The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction

Автор: Fornell Claes, Morgeson III Forrest V., Hult G. Tomas M.
Название: The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction
ISBN: 3030135640 ISBN-13(EAN): 9783030135645
Издательство: Springer
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Цена: 32600.00 T
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Описание:

  1. Defining Customer Satisfaction: A Strategic Company Asset?
  2. Customer Expectations: What Do Your Customers Demand?
  3. Perceived Quality: Does Performance Matter?
  4. Perceived Value: Is It Really All About Price?
  5. ACSI: Is Satisfaction Guaranteed?
  6. Customer Complaints: Learning to Love Your Angry Customers
  7. Customer Loyalty: Hey, Stick around for a While!
  8. Satisfied Customers: An Asset Driving Financial Performance
  9. Your Future: Opportunities for Customer Centricity and Satisfaction


Customer-Centric Marketing: Supporting Sustainability in the Digital Age

Автор: Richardson Neil, Kelley Neil, James Jon
Название: Customer-Centric Marketing: Supporting Sustainability in the Digital Age
ISBN: 0749479019 ISBN-13(EAN): 9780749479015
Издательство: Неизвестно
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Цена: 174570.00 T
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Описание: Improve how customers perceive a business by tapping into the benefits of sustainable development through digital marketing.

The Data-Centric Revolution: Restoring Sanity to Enterprise Information Systems

Автор: McComb Dave
Название: The Data-Centric Revolution: Restoring Sanity to Enterprise Information Systems
ISBN: 1634625404 ISBN-13(EAN): 9781634625401
Издательство: Gazelle Book Services
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Цена: 51470.00 T
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Описание: DESIGNOLOGY cuts through the fads of clutter and cleaning books and delivers the clear, uncomplicated truth about why we respond to certain spaces in certain ways, and how we can use colors, scents, and other sensory experiences to create spaces that serve our real needs. Sally Augustin delivers straightforward action plans we need to develop places where we can live our best lives.

Visnostic Selling: A Neuroscientific Approach to Client Centric Sales, Marketing, and Leadership.

Автор: Slavik Kimberlee
Название: Visnostic Selling: A Neuroscientific Approach to Client Centric Sales, Marketing, and Leadership.
ISBN: 1732191611 ISBN-13(EAN): 9781732191617
Издательство: Неизвестно
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Цена: 36330.00 T
Наличие на складе: Невозможна поставка.
Описание:

Visnostic is a new word that is a combination of Visualization and Diagnostics.

Visnostic Selling is a fun and positive book full of interactive lessons and over 70 graphics and original cartoon artwork by David Wiener. The Foreword is written by Mike Bosworth, author of the best selling books, Solution Selling, Customer Centric Selling, and What Great Salespeople Do.

The content includes specific innovative sales execution tips that have never been described in any previous business or sales books. It also describes how to create a very powerful sales tool that will transform product-focused selling into a much improved client-centric sales approach. The content is very scientific and is based upon proven neuroscience tactical execution techniques.

Readers of the draft described an immediate increase in sales, client satisfaction, AND a huge improvement in the way their respective companies do business However, people with zero sales or marketing backgrounds have also said they feel like better buyers and communicators after reading the book. So the book is really for everybody


Competing in the Customer-Centered Economy: A Step-by-Step Guide Towards Customer-Centricity for Business Leaders

Автор: Worthington Samantha
Название: Competing in the Customer-Centered Economy: A Step-by-Step Guide Towards Customer-Centricity for Business Leaders
ISBN: 1648262368 ISBN-13(EAN): 9781648262364
Издательство: Неизвестно
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Цена: 16510.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.


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