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What`s Your AI Strategy?: The Forbes Ignite Guide to Customer-Centric Artificial Intelligence, Thompson Will, Cacal Nicole


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Автор: Thompson Will, Cacal Nicole
Название:  What`s Your AI Strategy?: The Forbes Ignite Guide to Customer-Centric Artificial Intelligence
ISBN: 9781119703181
Издательство: Wiley
Классификация:



ISBN-10: 1119703182
Обложка/Формат: Hardcover
Страницы: 208
Вес: 0.67 кг.
Дата издания: 21.09.2021
Язык: English
Читательская аудитория: Professional & vocational
Подзаголовок: The forbes ignite guide to customer-centric artificial intelligence
Ссылка на Издательство: Link
Рейтинг:
Поставляется из: Англии
Описание:

Develop an AI strategy that works for your clients and customers with this essential resource

Whats Your AI Strategy? The Forbes Ignite Guide to Customer-Centric Artificial Intelligence cuts to the quick of crafting an AI strategy that adds value for your users and customers--and your bottom line. Written by renowned strategists and consultants Will Thompson, VP and Managing Director of Forbes Insights and publisher of Forbes AI, and Nicole Cacal, CEO of Forbes Ignite, this book provides straightforward frameworks that guide readers in the development and implementation of customer-centric artificial intelligence that yields end-to-end value.

Whats Your AI Strategy? presents thinking and design tools that help decision-makers, data teams, and consultants:

  • Plan and complete artificial intelligence projects that make sense for their business and customers
  • Understand the math and technology youll need to know to effectively implement AI in their business
  • Create a business and data plan that considers people, process, technology, capital, and strategy

This book couples the proprietary AI Customer Experience Canvas that Thompson and Cacal have developed with original research from Forbes Insights and interviews with famous experts in the field of artificial intelligence. It is an invaluable resource for anyone in business or government who wishes to contribute to digital transformation within their organization in a way that benefits their constituents or clients.

Whats Your AI Strategy? The Forbes Ignite Guide to Customer-Centric Artificial Intelligence cuts to the quick of crafting an AI strategy that adds value for your users and customers--and your bottom line. Written by renowned strategists and consultants Will Thompson, VP and Managing Director of Forbes Insights and publisher of Forbes AI, and Nicole Cacal, CEO of Forbes Ignite, this book provides straightforward frameworks that guide readers in the development and implementation of customer-centric artificial intelligence that yields end-to-end value.

Whats Your AI Strategy? presents thinking and design tools that help decision-makers, data teams, and consultants:

- Plan and complete artificial intelligence projects that make sense for their business and customers

- Understand the math and technology youll need to know to effectively implement AI in their business

- Create a business and data plan that considers people, process, technology, capital, and strategy



Soul of the Organization: How to Ignite Employee Engagement

Автор: Zenoff David
Название: Soul of the Organization: How to Ignite Employee Engagement
ISBN: 143024965X ISBN-13(EAN): 9781430249658
Издательство: Springer
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Цена: 17650.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Given the opportunity to describe Apple as a company in just a word or two, most would respond with adjectives like: Innovative. Design-conscious. Iconic. Some would probably even say: Secretive. But here's another: Soulful. Yes, Apple has a soul, and it is not alone in that respect. A select few organizations can similarly be said to exhibit similar qualities of soulthat inspire passion in their employees and set them on the path to high levels of sustained organizational performance.But, given that most organizations are plagued by low levels of employee engagement and lackluster organizational performance, how do high-performing organizations do it? How do they ignite and sustain employee engagement and boost individual and overall organizational productivity?That is exactly the question that organizational expert David B. Zenoff sets out to answer inThe Soul of the Organization.

Based on the author's extensive experience consulting to and observing some of the best-known organizations in the world, The Soul of the Organization(www.souloftheorganization.com) journeys into eleven high-performing organizations operating in both the for-profit and not-for-profit worlds to determine the underlying elements of soul that foster strong employee engagement at all levels. What Zenoff finds in his inquiry is that organizations as different as home goods retailer Williams-Sonoma and not-for-profit group Larkin Street Youth Services all share in common five key elements of soul that, taken together, are powerful forces for fostering employee engagement, satisfaction, and meaning. And he doesn't stop once he has identified the five core elements of an organization's soul. Instead, he goes on to offer both a conceptual framework and a practical primer on how to leverage these key ingredients to create, sustain, and nourish a soul in your organization.

Organizations of all stripes and in all industries and domains have great difficulty motivating their workforces to demonstrate a strong commitment to giving their all in the workplace. As a result, these organizations' overall productivity and growth are compromised, and their employees cannot find meaning or satisfaction in their work. If your organization struggles with sub-par employee loyalty, commitment, and drive, you will find the guidance you need in The Soul of the Organization, a guide to infusing into your workplace that "special something" that engages employees, drives their productivity, and taps into their collective well of potential so that your organization can make its mark on the world.

"

Braided Organizations: Designing Augmented Human-Centric Processes to Enhance Performance and Innovation

Автор: Michel Zarka, Elena Kochanovskaya, William Pasmore
Название: Braided Organizations: Designing Augmented Human-Centric Processes to Enhance Performance and Innovation
ISBN: 1641135565 ISBN-13(EAN): 9781641135566
Издательство: Mare Nostrum (Eurospan)
Рейтинг:
Цена: 95170.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: New digital technologies are changing the way organizations are designed and work is done. Companies that have seized this opportunity are finding that they can speed up innovation, enhance collaboration across boundaries, and enable greater commitment and creativity. This totally new approach for digitally-enabled collaboration doesn’t stop at the edge of an organization’s boundary but extends beyond it in space and time. We refer to these new ways of organizing as “braids” - an intertwined network of contributors with different capabilities, not controlled or managed by a formal hierarchy, who work together to invent ways to accomplish a common purpose in line with organization’s mission and strategy. Braids allow significant advantages over traditional, hierarchical, mechanistic and bounded ways of organizing. These include access to knowledge and capabilities that are key to achieving breakthrough levels of performance; improved coordination among individuals and groups performing interdependent tasks; increased organizational agility; enhanced knowledge-processing as experts contribute more directly to the most important technical and strategic decisions; and greater motivation, as people team together to leverage their capabilities to innovate and accelerate performance. Learning from the trailblazing experimentation of companies like Airbus, Procter & Gamble, Red Hat, and Dassault Systèmes, this book outlines how to approach designing braided organizations for a variety of purposes, such as enhancing open innovation or enabling greater supply chain adaptability in order to respond to changing customer demands. In the past, human limitations have restricted the ways we organize companies for growth. Today, there’s no excuse for allowing the organizational chart as it’s currently drawn to constrain possibilities for improved performance and innovation.

The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction

Автор: Fornell Claes, Morgeson III Forrest V., Hult G. Tomas M.
Название: The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction
ISBN: 3030135640 ISBN-13(EAN): 9783030135645
Издательство: Springer
Рейтинг:
Цена: 32600.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание:

  1. Defining Customer Satisfaction: A Strategic Company Asset?
  2. Customer Expectations: What Do Your Customers Demand?
  3. Perceived Quality: Does Performance Matter?
  4. Perceived Value: Is It Really All About Price?
  5. ACSI: Is Satisfaction Guaranteed?
  6. Customer Complaints: Learning to Love Your Angry Customers
  7. Customer Loyalty: Hey, Stick around for a While!
  8. Satisfied Customers: An Asset Driving Financial Performance
  9. Your Future: Opportunities for Customer Centricity and Satisfaction


The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction

Автор: Fornell Claes, Morgeson III Forrest V., Hult G. Tomas M.
Название: The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction
ISBN: 3030135616 ISBN-13(EAN): 9783030135614
Издательство: Springer
Рейтинг:
Цена: 32600.00 T
Наличие на складе: Поставка под заказ.

Braided Organizations: Designing Augmented Human-Centric Processes to Enhance Performance and Innovation

Автор: Michel Zarka, Elena Kochanovskaya, William Pasmore
Название: Braided Organizations: Designing Augmented Human-Centric Processes to Enhance Performance and Innovation
ISBN: 1641135557 ISBN-13(EAN): 9781641135559
Издательство: Mare Nostrum (Eurospan)
Рейтинг:
Цена: 50820.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: New digital technologies are changing the way organizations are designed and work is done. Companies that have seized this opportunity are finding that they can speed up innovation, enhance collaboration across boundaries, and enable greater commitment and creativity. This totally new approach for digitally-enabled collaboration doesn’t stop at the edge of an organization’s boundary but extends beyond it in space and time. We refer to these new ways of organizing as “braids” - an intertwined network of contributors with different capabilities, not controlled or managed by a formal hierarchy, who work together to invent ways to accomplish a common purpose in line with organization’s mission and strategy. Braids allow significant advantages over traditional, hierarchical, mechanistic and bounded ways of organizing. These include access to knowledge and capabilities that are key to achieving breakthrough levels of performance; improved coordination among individuals and groups performing interdependent tasks; increased organizational agility; enhanced knowledge-processing as experts contribute more directly to the most important technical and strategic decisions; and greater motivation, as people team together to leverage their capabilities to innovate and accelerate performance. Learning from the trailblazing experimentation of companies like Airbus, Procter & Gamble, Red Hat, and Dassault Systèmes, this book outlines how to approach designing braided organizations for a variety of purposes, such as enhancing open innovation or enabling greater supply chain adaptability in order to respond to changing customer demands. In the past, human limitations have restricted the ways we organize companies for growth. Today, there’s no excuse for allowing the organizational chart as it’s currently drawn to constrain possibilities for improved performance and innovation.

Customer-Centric Marketing: Supporting Sustainability in the Digital Age

Автор: Richardson Neil, Kelley Neil, James Jon
Название: Customer-Centric Marketing: Supporting Sustainability in the Digital Age
ISBN: 0749479019 ISBN-13(EAN): 9780749479015
Издательство: Неизвестно
Рейтинг:
Цена: 174570.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Improve how customers perceive a business by tapping into the benefits of sustainable development through digital marketing.

Fast-Track Your Business: A Customer-Centric Approach to Accelerate Market Growth

Автор: Patterson Laura
Название: Fast-Track Your Business: A Customer-Centric Approach to Accelerate Market Growth
ISBN: 0971008620 ISBN-13(EAN): 9780971008625
Издательство: Неизвестно
Рейтинг:
Цена: 20680.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: In Fast-Track Your Business, author Laura Patterson offers step-by-step guidance for acquiring customer insights, creating customer-centric outcomes, and developing strategies and measurable executable plans.

Becoming Human-Centric, Harness the Soul of Your Brand for the Future of Our World

Автор: Weisensee Brown Kimberly
Название: Becoming Human-Centric, Harness the Soul of Your Brand for the Future of Our World
ISBN: 1506909922 ISBN-13(EAN): 9781506909929
Издательство: Неизвестно
Рейтинг:
Цена: 22450.00 T
Наличие на складе: Нет в наличии.
Описание:

Human expectations have changed. Technology and sleek branding aren't enough; your organization needs a soul. Speeches and trending hashtags aren't enough; we need to change our communities. How? By learning to become Human-Centric as a person, as a professional, and as a modern-day citizen. Come on this journey to discover how to be human-centric and thrive in this world. The future is human. Are you ready?


A visionary and inspiring leader focused on merging human engagement and diversity and inclusion with positive business outcomes and growth, Kimberly Weisensee Brown is the founder and CEO of both Centrally Human and TecHive.


She is a globally-renowned creator and expert on human-centric and inclusive innovation frameworks. She believes the success of our future lies in empowering our humans.


Kimberly is a highly accomplished growth executive and nationally-renowned speaker with more than 15 years of proven success. She has a background with companies such as Conde Nast, GE, Acxiom, Hyatt, 1871, Publicis, WPP, REI, American Medical Association, Tribune Corporation and more.


She is a trained peer mediator and certified executive life coach. She was editor-in-chief of the feminist magazine at Northwestern University. As trained journalist and digital marketing executive, she has proven ability to communicate powerful stories and connect people and ideas to measurable outcomes.


Kimberly received her B.S. and M.S. from Northwestern University Medill School of Journalism. She has published works on mental health, youth experience, intersectionality, bias in data and marketing, and inclusive innovation and entrepreneurship. She is active with the Luminarts Foundation, 1871, Women Business Development Center, and the Illinois Chamber of Commerce, Executive Club of Chicago and Union League Club of Chicago. She is a faculty member at Lake Forest Graduate School of Management, Loyola University, and Roosevelt University.


keywords: Human, Centric, Global, Expectations, Communities, Human-Centric, Visionary, Business, Diversity



Sub-Supplier Management: A Buyer-Centric, Low-Tier Supply Chain Perspective

Автор: Stoelzle Wolfgang, Burkhardt Julia
Название: Sub-Supplier Management: A Buyer-Centric, Low-Tier Supply Chain Perspective
ISBN: 3030755746 ISBN-13(EAN): 9783030755744
Издательство: Springer
Цена: 149060.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book highlights the latest research on sub-supplier management while also discussing its current state and related managerial challenges.

Competitive Advantage of Customer Centricity

Автор: Sathit Parniangtong
Название: Competitive Advantage of Customer Centricity
ISBN: 9811351384 ISBN-13(EAN): 9789811351389
Издательство: Springer
Рейтинг:
Цена: 74530.00 T
Наличие на складе: Поставка под заказ.
Описание: This book presents strategies that put the customer at the center of an enterprise. It broadens the definition of customer value beyond tangible benefits and price to include both tangible and intangible benefits and total ownership costs, while embracing a variety of unique customer needs.

The Power of Customer Experience: How to Use Customer-Centricity to Drive Sales and Profitability

Автор: Newman Martin
Название: The Power of Customer Experience: How to Use Customer-Centricity to Drive Sales and Profitability
ISBN: 1789667895 ISBN-13(EAN): 9781789667899
Издательство: Неизвестно
Цена: 104220.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today`s most successful companies.

Culture Spark: 5 Steps to Ignite and Sustain Organizational Growth

Автор: Richmond Jason
Название: Culture Spark: 5 Steps to Ignite and Sustain Organizational Growth
ISBN: 1733710507 ISBN-13(EAN): 9781733710503
Издательство: Неизвестно
Рейтинг:
Цена: 29070.00 T
Наличие на складе: Невозможна поставка.
Описание: 5 Steps that Will Ignite Your Business Culture andInspire Employees to Drive and Sustain GrowthGreat companies set themselves apart from competitors by recognizing the key to continual success is energizing and empowering their most important asset ...their people.In Culture Spark: 5 Steps to Ignite and Sustain Organizational Growth, business development expert, Jason Richmond, delivers proven insights that help you define, diagnose, plan, measure, and sustain an enterprising culture that breeds employee achievement and peak success.Through tips, templates, case studies, and action plans, he shows you step-by-step how to: ?Understand what culture really is and why a great one is essential today?Recognize why fulfilled employees are your key to growth and customer satisfaction?Develop a culture where purpose and profit are of equal value and importance?Define and shape the culture you want and unleash the full power of your people?And much more In addition, Culture Spark shows you how to recapture the startup spirit that evolved your business from a raw idea into a living, breathing success story.Jason Richmond also reveals the secrets to building an organizational culture that exudes the same characteristics as people you trust, respect, and admire the most.Shatter 6 Lingering Myths About Business Culture As you read Culture Spark, you'll gain an in-depth understanding of what defines culture and its importance in organizations today. Along the way, Jason Richmond shatters limiting beliefs and myths to reveal hard truths, such as ... ?Developing culture ISN'T HR's job?Perks and benefits DO NOT create great culture?Hiring for culture IS incredibly important?Great culture DOESN'T have to cost a fortune?Culture is NOT a passing fad?Culture is NOT created on its own By debunking myths and defining precisely what culture is, Jason Richmond helps you develop an extensive understanding of the vital impact organizational culture has on ... ?Recruiting?Sales?Growth development?Succession planning ... ...and other aspects of your business


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