Автор: , Womack Jim Название: Gemba Walks: Expanded 2nd Edition ISBN: 193410938X ISBN-13(EAN): 9781934109380 Издательство: Неизвестно Цена: 34490.00 T Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Bremer Michael Название: How to Do a Gemba Walk: Coaching Gemba Walkers ISBN: 1723793183 ISBN-13(EAN): 9781723793189 Издательство: Неизвестно Цена: 26430.00 T Наличие на складе: Невозможна поставка. Описание: Taking a Gemba Walk to Go See, Ask Why, and Show Respect is a key way to more actively engage people in performance improvement activities. Even if you currently do Gemba Walks in all likelihood you fall short of what the best companies do. This 'how to guide' provides leaders a basic menu of options on ways to do a more effective Walks. It will also provide ideas for continuous improvement practitioners on how to coach senior executives seeking to do this well.The guide describes three key reasons for doing a Gemba Walk:1. Clarify Purpose: Gemba Walks provide a wonderful opportunity to learn if people inside the organization have a deep understanding of 'why' they are doing their work activities.2. Process Understanding: Leaders can see, with their own eyes, how effectively work activities between departments and between work-groups are aligned with what the organization is trying accomplish.3. Engaging People: The walks provide an opportunity for leaders discover barriers that inhibit people's ability to do great work. The guide describes questions to ask for different types of walks and outlines an approach for leaders seeking to better understand the facts, to make better decisions, and to build consensus to achieve important goals. Examples are drawn from organizations with outstanding improvement practices: Toyota, Autoliv, OC Tanner, Cogent Power and the author's experiences as Chairman of the Association of Manufacturing Excellence's Awards Council.A respectful, effective Gemba Walk builds trust and lays the groundwork for a major transformation! It is amazing what one can learn during a walk! How can you be an effective leader and not want to do this?
Gemba is a Japanese term that refers to "the real place." In business, when we walk the gemba, we are searching for any nonvalue added activity directly at the source where it is happening.
Every day, people in business make mistakes that can be costing them thousands and even millions of dollars. Some of these mistakes are caused by invisible factors, one of them is miscommunication. The problem is, many of us think someone else is responsible for communication so things don't get fixed, and if we first have to communicate before anything gets done, then it becomes critical to shine a light on this invisible process. Your competitive advantage hinges on your ability to get things done right the first time, which means tasks and activities must be accurately coordinated by people to ultimately satisfy the customer.
Using a mind-shifting approach, Walking the Invisible Gemba guides leaders on how to avoid the costly effect of miscommunication by teaching
- why communication is everyone's responsibility - how to "see" the hidden sources of poor quality and wasteful activities - the foundation of zero defects in the daily interactions of your stakeholders - how to adapt quality and continuous improvement to reduce misunderstandings
Whether you are in a large, medium or small organization, part of the C-suite, project management, operations, quality, supply chain or practically any function in a company where people have to interact with others to get the job done, Walking the Invisible Gemba will help you transform the most frequently used process, to gain a never-ending advantage over your competition.
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