Service Science, Maleyeff, John

Автор: Mantas Vilkas , Jurga Duobiene , Rimantas Raulecka
Название: Organizational Models for Industry 4.0: Lean, Agile and Service-Oriented Organizations
ISBN: 3031149874 ISBN-13(EAN): 9783031149870
Издательство: Springer
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Цена: 93160.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book draws on a neo-institutional theory to characterize service-oriented manufacturing firms in relation to more familiar organizational forms, such as lean and agile. It sheds light on whether being lean is a prerequisite for agile organizations and whether agile organizations are precursors of service-oriented organizations. The book empirically examines the prevalence of such organizations using representative samples of manufacturing firms in an industrialized country. This approach makes it possible to “zoom in” and determine whether the extent of adoption of digital manufacturing innovations, digital services, and service-oriented business models varies with organizations’ size, industry, product complexity, lot size, type of design process, and type of manufacturing process. In turn, it shows which digital manufacturing innovations, lean practices, and services contribute to leanness-related performance capabilities like quality and costs; agility-related capabilities like fast delivery, flexibility and innovation; and service-oriented capabilities like high service performance and digitalization. In addition, it explores the question of whether lean, agile, and service-oriented performance capabilities contribute to financial performance separately or jointly.

Автор: Anthony Matthew Hopper
Название: Continuous Improvement Strategies How to Manage, Motivate, and Retain Staff
ISBN: 1498769810 ISBN-13(EAN): 9781498769815
Издательство: Taylor&Francis
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Цена: 68390.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This easy-to-read book for leaders and managers provides useful, insightful, and innovative information to help managers engage, motivate, and retain their employees during any Lean or other continuous improvement initiative.

Автор: Woodland, Colin
Название: Improving productivity and service in depot businesses
ISBN: 1032347813 ISBN-13(EAN): 9781032347813
Издательство: Taylor&Francis
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Цена: 39800.00 T
Наличие на складе: Нет в наличии.
Описание: This book is specifically for working operations managers across the broad range of business types that deploy fleet and product via a myriad of service types. It is applicable to businesses with small, medium to large fleets in haulage, 3PL, and any service business operating a depot structure.

Автор: Demet Tuzunkan, Volkan Alt?ntas
Название: Contemporary Human Resources Management in the Tourism Industry
ISBN: 1522557601 ISBN-13(EAN): 9781522557609
Издательство: Mare Nostrum (Eurospan)
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Цена: 199590.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The tourism industry is the largest service industry and the largest employment generator in the world. This was made possible by increasing globalization and disposable income, with the labor force playing an important role. Factors such as quality of services and business performance depend on a well-educated, well-trained, skilled, enthusiastic, and committed workforce.Contemporary Human Resources Management in the Tourism Industry is a pivotal reference source that provides research on the role of human resource departments in creating value for the workplace through innovation and efficient work processes. While highlighting topics such as organizational structure, gender equality, and employee motivation, this publication explores the development of organizational culture, as well as methods of translating business strategy into action through dramatically managing staff on all levels in the tourism industry. This book is ideally designed for human resources managers, business owners, business professionals, researchers, and academicians seeking current research on the organizational skills and strategies necessary in creating effective tourism businesses.

Автор: Chibili, Michael Bruyn, Shane De Benhadda, Latifa Lashley, Conrad Penninga, Saskia Rowson, Bill
Название: Modern hotel operations management
ISBN: 9001878903 ISBN-13(EAN): 9789001878900
Издательство: Taylor&Francis
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Цена: 93910.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials including student tests, a glossary and PowerPoint slides.

Автор: Marc Lankhorst
Название: Agile Service Development
ISBN: 3642430112 ISBN-13(EAN): 9783642430114
Издательство: Springer
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Цена: 69870.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book illustrates three kinds of agility that can be found in an agile enterprise: business, process and system agility. It combines agile development processes with model-driven approaches and architectural patterns.

Автор: Edem G. Tetteh, Hans Chapman
Название: Lean Six Sigma for Optimal System Performance in Manufacturing and Service Organizations: Emerging Research and Opportunities
ISBN: 1522540628 ISBN-13(EAN): 9781522540625
Издательство: Mare Nostrum (Eurospan)
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Цена: 160770.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Businesses utilize various managerial processes focused on reducing waste, errors, and variability in products to maintain and improve business quality. By keeping a clean workspace and organized workforce, business processes aim for an efficient, continuous flow of production while still supporting iterative improvements in quality and output. Lean Six Sigma for Optimal System Performance in Manufacturing and Service Organizations: Emerging Research and Opportunities provides upcoming research on the strategies to improve processes in business while using Lean Six Sigma principals and applications. Featuring coverage on a broad range of topics, such as direct model technology, performance rework, and quality management methods, this book is geared towards professionals, academicians, students, and researchers interested in detailed research on recent advancements in the management of risk in all fields.

Автор: Dorn, Christopher (Trier University, Germany)
Название: Performance Comparison and Organizational Service Provision
ISBN: 0367567482 ISBN-13(EAN): 9780367567484
Издательство: Taylor&Francis
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Цена: 42870.00 T
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Описание: Exploring the mechanisms underlying performance comparisons, Performance Comparison and Organizational Service Provision investigates how such assessments shape hospitals` service provision and medical professionals` work.

Автор: Nadine Fruin
Название: The ICT Malaise: A Diagnosis and Cure for the Dysfunctional Information and Communication Technologies Service-Delivery Workflow
ISBN: 0367228564 ISBN-13(EAN): 9780367228569
Издательство: Taylor&Francis
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Цена: 32650.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book leads the reader along that path of critical thinking, reflecting, and contemplating and offers alternative ways for service providers, customers, and suppliers to interact with each other.

Автор: Kirsty Strokosch
Название: Public Service Management and Asylum: Co-production, Inclusion and Citizenship
ISBN: 113833314X ISBN-13(EAN): 9781138333147
Издательство: Taylor&Francis
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Цена: 148010.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Public Service Management and Asylum: Co-production, Inclusion and Citizenship offers a comprehensive exploration of co-production from the public administration and service management perspectives.

Автор: Ivan Ivanov; Marten van Sinderen; Boris Shishkov
Название: Cloud Computing and Services Science
ISBN: 1489988394 ISBN-13(EAN): 9781489988393
Издательство: Springer
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Цена: 144410.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The Cloud Computing and Services Science book comprises a collection of the best papers presented at the International Conference on Cloud Computing and Services Science (CLOSER), which was held in The Netherlands in May 2011.

Автор: Ngai
Название: Service-Learning Capacity Enhancement in Hong Kong Higher Education
ISBN: 9811924368 ISBN-13(EAN): 9789811924361
Издательство: Springer
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Цена: 111790.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book provides an in-depth, multi-faceted look into capacity building for service-learning, using the case of the higher education landscape in Hong Kong.