Improving productivity and service in depot businesses, Woodland, Colin
Автор: Lehmann Название: Exploring Service Productivity ISBN: 3658230355 ISBN-13(EAN): 9783658230357 Издательство: Springer Рейтинг: Цена: 46570.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Studies in the German Airport Industry
THE COMPLETE GUIDE THAT WILL MAXIMIZE YOUR BUSINESS
◆ How are winning companies born, grow, and innovate?
◆ How do they optimize their workflow in terms of costs, resources, and profits?
◆ Why are Lean and Agile methods the most used by successful startups and companies?
If you want to build a successful lean business obtaining maximum business efficiency this comprehensive guide is your best choice
Includes:
★ LEAN STARTUP
★ LEAN ENTERPRISE
★ LEAN SIX SIGMA
★ AGILE PROJECT MANAGEMENT
★ SCRUM
★ KANBAN
Thanks to these systems, you will learn the correct planning and management of processes, ensuring a rapid increase in production capacity, instantly eliminating waste and costs.
Plus, with a Kaizen mindset, it will be easier to scale your personal and business goals
This book covers:
Why do most startups fail?
Fixing problems quickly
Lean Analytics to monitor and optimize data
What are 5S, and how they work?
Benefits of Lean Thinking
The 5 phases of DMAIC
How to accelerate your business with Scrum
How a Sprint could make your life easier
Kanban for Lean Manufacturing
Add value and quality to the products
The 10 Kaizen principles
...AND MUCH MORE
★★ Now that I have your attention:
If you want to start or restart your business, this PROJECT MANAGEMENT collection is what you need
Get your copy now to become an expert
Автор: Productivity Press Название: Improving flow ISBN: 1563273322 ISBN-13(EAN): 9781563273322 Издательство: Taylor&Francis Рейтинг: Цена: 22450.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
Flow is a fundamental concept of lean manufacturing, and its improvement is a challenge to many organizations. After mastering basic visual tools, managers must concentrate on increasing flow. This work provides shopfloor and other lean professionals with what they need to know about how other companies are implementing and sustaining continuous flow improvement.
Improving Flow: Collected Practices and Cases provides a variety of case studies taken from articles previously published in the newsletter Lean Manufacturer Advisor. The book demonstrates how to move products and services to the customer quicker while eliminating waste and improving profits.
Автор: Wirtz Jochen Название: Service Quality And Productivity Management ISBN: 1944659420 ISBN-13(EAN): 9781944659424 Издательство: World Scientific Publishing Рейтинг: Цена: 9450.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
The relationship between productivity and customer satisfaction is complex. Service Quality and Productivity Management describes that the quality and productivity are twin paths in creating value for both customers and organizations. This book describes how to improve service quality and productivity, and discusses how to use key tools (including customer feedback systems) to achieve this. This book is the 12th volume in the Winning in Service Markets Series by services marketing expert Jochen Wirtz. Scientifically grounded, accessible and practical, the Winning in Service Markets Series bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.
Автор: Ali Emrouznejad; Emilyn Cabanda Название: Managing Service Productivity ISBN: 3662434369 ISBN-13(EAN): 9783662434369 Издательство: Springer Рейтинг: Цена: 130430.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying sources of inefficiency for each service unit.
Автор: P.T. Harker Название: The Service Productivity and Quality Challenge ISBN: 0792334477 ISBN-13(EAN): 9780792334477 Издательство: Springer Рейтинг: Цена: 241310.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The global recession has revealed the vital importance of service-sector productivity in various developed economies. This title addresses the economy-wide problems of measuring service productivity and its impact on economic performance. It presents an operations management perspective on the productivity problem.
Автор: H. David Sherman; Joe Zhu Название: Service Productivity Management ISBN: 1461498058 ISBN-13(EAN): 9781461498056 Издательство: Springer Рейтинг: Цена: 121110.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates specific changes for elevating performance to the best practice services level providing high quality service at low cost and most important, it guides the improvement process.
Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book. Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive's Guide to Healthcare Kaizen.
Автор: Productivity Development Team Название: Identifying waste on the shopfloor ISBN: 1563272873 ISBN-13(EAN): 9781563272875 Издательство: Taylor&Francis Рейтинг: Цена: 32650.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Linking four continents over three centuries, Selling Empire demonstrates the centrality of India to the making of a global British imperial system. Eacott recasts the British empire`s chronology and geography by situating the development of consumer culture, the American Revolution, and British industrialization in the commercial intersections linking the Atlantic and Indian Oceans.
Автор: Juan Aparicio; C. A. Knox Lovell; Jesus T. Pastor; Название: Advances in Efficiency and Productivity II ISBN: 3030416178 ISBN-13(EAN): 9783030416171 Издательство: Springer Рейтинг: Цена: 102480.00 T Наличие на складе: Невозможна поставка. Описание: This book is intended for periodontal residents and practicing periodontists who wish to incorporate the principles of moderate sedation into daily practice. Comprehensive airway management and rescue skills are then documented in detail so that the patient may be properly managed in the event that the sedation progresses beyond the intended level.
How is a winning Startup born, grows, and innovates?
If you want to start a lasting LEAN STARTUP, you need to identify a market gap and fill it using, in an optimal way, time, and resources. It's necessary to use more techniques that ensure your product or service reaches the market faster, avoiding what no consumer will want. Know how to track and optimize data through market analysis (LEAN ANALYTICS) to identify consumer demand and meet it through continuous innovation.
Finally, it is relevant to remember that each startup is an institution of individuals who share the same vision
What are the distinguishing characteristics of companies that have stood the test of time from those that failed to take off?
One of the LEAN ENTERPRISE principles is that no matter how seemingly good a product or service may be, it's will only remain relevant to the market if the entire process meticulously handled, and when all its parts will be evaluated and measured.
Successful companies exactly know how to use the most effective processes they have applied over the years. Otherwise, they would be able to maintain neither competitive advantage nor leadership.
The question is: are they going through their workflow as cost and resource-efficient as possible?
LEAN SIX SIGMA is the combination of Lean Manufacturing and Six Sigma philosophies; provides a strategy that helps the team create an environment where waste eliminates, and business processes are improved.
Employees are motivated to identify new opportunities that add value to the organizational system, allowing the organization to focus its efforts on areas having potential for improvement: how to solve problems quickly, making changes, and reducing costs.
Also, the Lean Six Sigma approach requires a fundamental change in the attitude and way of thinking of an organization's employees, effectively implementing the principles of LEAN THINKING and KAIZEN.
With this book you will learn:
Why do most startups fail?
Benefits of Lean Startup
Lean Analytics
How to track and optimize data.
Implementing Lean Enterprise
What Are the 5S's and How They Work
Lean Six Sigma
The 5 DMAIC Phases
Lean thinking benefits
Lean success stories
Kaizen method
And much, much more
This book teaches you the practice of these principles that will allow you to obtain maximum benefits for your company.
Download your Lean Guide, and become an expert
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