Patient Engagement, Marie-Pascale Pomey; Jean-Louis Denis; Vincent Dum
Автор: Osborne Imogen, Dunstan Annabel Название: Successful Internal Communications: Real World Strategies to Measure and Manage Employee Engagement ISBN: 074947971X ISBN-13(EAN): 9780749479718 Издательство: Неизвестно Рейтинг: Цена: 62520.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Know what `good` looks like in internal communications, enhance employee engagement, and improve the way your business functions with case studies from leading companies.
Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book. Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive's Guide to Healthcare Kaizen.
Автор: Pettit, Lorren Название: Cultivating a digital culture for effective patient engagement ISBN: 0367024357 ISBN-13(EAN): 9780367024352 Издательство: Taylor&Francis Рейтинг: Цена: 51030.00 T Наличие на складе: Невозможна поставка. Описание: This book offers a strategic framework for healthcare provider websites in order to support patient engagement and connected health initiatives, to include detailed guidance on website form and functionalities.
Автор: Guendalina Graffigna, Serena Barello, Stefano Triberti Название: Patient Engagement: A Consumer-Centered Model to Innovate Healthcare ISBN: 311045243X ISBN-13(EAN): 9783110452433 Издательство: Walter de Gruyter Рейтинг: Цена: 49530.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare services. To understand and detect the strategic levers that sustain a good quality of patients’ engagement may thus allow not only to improve clinical outcomes, but also to increase patients’ satisfaction and to reduce the organizational costs of the delivery of services. By assuming a relational marketing perspective, the book offers practical insights about the developmental process of patients’ engagement, by suggesting concrete tools for assessing the levels of patients’ engagement and strategies to sustain it. Crucial resources to implement these strategies are also the new technologies that should be (1) implemented according to precise guidelines and (2) designed according to a user-centered design process. Furthermore, the book describes possible fields of patients’ engagement application by describing the best practices and experiences matured in different fields
Автор: Rosiek-Kryszewska Aleksandra, Leksowski Krzysztof Название: Healthcare Administration for Patient Safety and Engagement ISBN: 1522539468 ISBN-13(EAN): 9781522539469 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 196460.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Ethical medical treatment is an important aspect of healthcare that is affected by multiple influencing factors in, both private and public, medical organizations. By understanding and adapting the components of the health system to these influencing factors, healthcare can have better outcomes for patients and practitioners. Healthcare Administration for Patient Safety and Engagement provides emerging research on the theoretical and practical aspects of healthcare management for optimal patient care and communication. While highlighting topics, such as clinical communication, ethical dilemmas, and preventive medicine, this book will teach readers about the tools and applications of ethical treatment and hospital behavior in both private and public medical organizations. This book is an important resource for managers and employees of health units, physicians, medical students, psychology and sociology professionals, and researchers seeking current research on healthcare organization and patient satisfaction.
Автор: Edited By Joseph A. Название: Cambridge handbook of organizational community engagement and outreach ISBN: 1108405258 ISBN-13(EAN): 9781108405256 Издательство: Cambridge Academ Рейтинг: Цена: 64410.00 T Наличие на складе: Невозможна поставка. Описание: This is an ideal reference for those looking to understand, study, and practice community engagement. It discusses the different ways individuals - including faculty and management in organizations - engage in their communities. It also supplies case studies, best practices, and theoretical approaches to the study of community engagement.
This book brings together a collection of writings over the past half century from Professor Paul Rogers. As a leading peace researcher he has gained an international reputation for the critical, independent and rigorous analysis of international security and the underlying causes of global conflict. His work on the responses to 9/11 and the continuing failure of the war on terror, in particular, has shown prescience that has attracted widespread attention. Moreover, he has coupled his academic analysis with a determination to communicate widely beyond the university environment. With many thousands of radio and television interviews, hundreds of public lectures and a world-wide following for his web publishing, this extramural engagement consistently seeks to raise the level of public debate on international security issues.
- Provides a radically different perspective on global security, based on 50 years of analysis
- Uniquely integrates economic, environmental and security analysis into a single overview
- Cogently demonstrates the urgent need to rethink our entire approach to global security
Автор: Zenoff David Название: Soul of the Organization: How to Ignite Employee Engagement ISBN: 143024965X ISBN-13(EAN): 9781430249658 Издательство: Springer Рейтинг: Цена: 17650.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Given the opportunity to describe Apple as a company in just a word or two, most would respond with adjectives like: Innovative. Design-conscious. Iconic. Some would probably even say: Secretive. But here's another: Soulful. Yes, Apple has a soul, and it is not alone in that respect. A select few organizations can similarly be said to exhibit similar qualities of soulthat inspire passion in their employees and set them on the path to high levels of sustained organizational performance.But, given that most organizations are plagued by low levels of employee engagement and lackluster organizational performance, how do high-performing organizations do it? How do they ignite and sustain employee engagement and boost individual and overall organizational productivity?That is exactly the question that organizational expert David B. Zenoff sets out to answer inThe Soul of the Organization.
Based on the author's extensive experience consulting to and observing some of the best-known organizations in the world, The Soul of the Organization(www.souloftheorganization.com) journeys into eleven high-performing organizations operating in both the for-profit and not-for-profit worlds to determine the underlying elements of soul that foster strong employee engagement at all levels. What Zenoff finds in his inquiry is that organizations as different as home goods retailer Williams-Sonoma and not-for-profit group Larkin Street Youth Services all share in common five key elements of soul that, taken together, are powerful forces for fostering employee engagement, satisfaction, and meaning. And he doesn't stop once he has identified the five core elements of an organization's soul. Instead, he goes on to offer both a conceptual framework and a practical primer on how to leverage these key ingredients to create, sustain, and nourish a soul in your organization.
Organizations of all stripes and in all industries and domains have great difficulty motivating their workforces to demonstrate a strong commitment to giving their all in the workplace. As a result, these organizations' overall productivity and growth are compromised, and their employees cannot find meaning or satisfaction in their work. If your organization struggles with sub-par employee loyalty, commitment, and drive, you will find the guidance you need in The Soul of the Organization, a guide to infusing into your workplace that "special something" that engages employees, drives their productivity, and taps into their collective well of potential so that your organization can make its mark on the world.
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Автор: Joseph A. Allen, Roni Reiter-Palmon Название: The Cambridge Handbook of Organizational Community Engagement and Outreach ISBN: 1108417469 ISBN-13(EAN): 9781108417464 Издательство: Cambridge Academ Рейтинг: Цена: 193250.00 T Наличие на складе: Поставка под заказ. Описание: This is an ideal reference for those looking to understand, study, and practice community engagement. It discusses the different ways individuals - including faculty and management in organizations - engage in their communities. It also supplies case studies, best practices, and theoretical approaches to the study of community engagement.
Автор: Pitti, Ilaria Название: Youth and unconventional political engagement ISBN: 3319721364 ISBN-13(EAN): 9783319721361 Издательство: Springer Рейтинг: Цена: 46570.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book analyses the relationship between youth and participation, looking specifically at those repertories of involvement that are commonly clustered under the concept of “unconventional political participation”. The author focuses on the connections between youth practices of participation and youth conditions in contemporary society. Drawing from the analysis of three ethnographic case studies conducted on experiences of youth participation in Italy and Sweden, the circumstances and the reasons leading young people to express their political ideas through forms of engagement located outside the realm of “formal politics” are explored. The book seeks to bring back the specificities of contemporary youth at the centre of the analysis of youth practices of participation, highlighting their often overlooked socio-historical and generational ‘situatedness’. Youth and Unconventional Political Engagement will be of interest students and scholars across a range of disciplines, including youth studies, political science, and sociology.
Автор: Lingham Tony, Richley Bonnie Название: High-Impact Engagement: A Two-Phase Approach for Individual and Team Development ISBN: 1532048734 ISBN-13(EAN): 9781532048739 Издательство: Неизвестно Цена: 26660.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book is designed to help organizations and educational institutions engage their teams to bolster success. Tony Lingham, PhD, and Bonnie Richley, PhD, cofounders of Interaction Science, LLC, a management consulting company, share insights and strategies so organizations and educational institutions can improve their performance as well as the performance of employees and students. Their mission is to help organizations and institutions thrive, adapt, and succeed in a global context by working effectively at the interpersonal level, managing changing goals and expectations, designing a team structure poised to succeed, and developing a teams quality of engagement. They also examine important topics like diversity in the workplace, the centrality of teamwork, what it means to work as part of a team, learning needs, and more. Teams remain the foundation of organizational growth and success, and youll know how to operate them better than ever with the lessons in High-Impact Engagement.