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A Practical Guide to Airline Customer Service: From Airline Operations to Passenger Services, Law Colin


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Автор: Law Colin
Название:  A Practical Guide to Airline Customer Service: From Airline Operations to Passenger Services
ISBN: 9781627346931
Издательство: Brown Walker Press (FL)
Классификация:

ISBN-10: 1627346937
Обложка/Формат: Paperback
Страницы: 304
Вес: 0.41 кг.
Дата издания: 09.04.2018
Язык: English
Размер: 153 x 228 x 14
Поставляется из: США
Описание:

A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. It is a useful guide for anyone seeking a successful and rewarding career in the airline industry.



Justice and authority in immigration law

Автор: Grey, Colin
Название: Justice and authority in immigration law
ISBN: 1509915443 ISBN-13(EAN): 9781509915446
Издательство: Bloomsbury Academic
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Цена: 25330.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Now available in paperback This book provides a new and powerful account of the demands of justice on immigration law and policy. Drawing principally on the work of Adam Smith, Immanuel Kant, and John Rawls, it argues that justice requires states to give priority of admission to the most disadvantaged migrants, and to grant some form of citizenship or non-oppressive status to those migrants who become integrated. It also argues that states must avoid policies of admission and exclusion that can only be implemented through unjust means. It therefore refutes the common misconception that justice places no limits on the discretion of states to control immigration. Revised dissertation. Subject: Immigration Law, Human Rights]


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