Автор: Dawson Leslie Название: Fabulous Flying Boats: A History of the World`s Passenger Flying Boats ISBN: 1781591091 ISBN-13(EAN): 9781781591093 Издательство: Неизвестно Рейтинг: Цена: 26400.00 T Наличие на складе: Невозможна поставка. Описание: An entertaining look at this landmark invention, the inspiration for a raft of Aviators.
A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. It is a useful guide for anyone seeking a successful and rewarding career in the airline industry.
Автор: Bracken Alexandra Название: Passenger ISBN: 1786540002 ISBN-13(EAN): 9781786540003 Издательство: Little Brown Рейтинг: Цена: 8090.00 T Наличие на складе: Поставка под заказ. Описание: Discover an epic #1 New York Times bestselling sensation, from the author of Lore, perfect for fans of Outlander and Red Queen.
Автор: Michal Bobek, Jeremias Prassl Название: Air Passenger Rights: Ten Years On ISBN: 1849468249 ISBN-13(EAN): 9781849468244 Издательство: Bloomsbury Academic Рейтинг: Цена: 100320.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
Regulation 261/2004 on Air Passengers' Rights has been amongst the most high-profile pieces of EU secondary legislation of the past years, generating controversial judgments of the Court of Justice, from C-344/04 ex parte IATA to C-402/07 Sturgeon. The Regulation has led to equally challenging decisions across the Member States, ranging from judicial enthusiasm for passenger rights to domestic courts holding that a Regulation could not be relied upon by an individual claimant or even threatening outright to refuse to apply its provisions. The economic stakes are significant for passengers and airlines alike, and despite the European Commission's recent publication of reform proposals, controversies appear far from settled. At the same time the Regulation should, according to the Treaty, have uniform, direct and general application in all the Member States of the Union. How, then, can this diversity be explained? What implications do the diverging national interpretations have for the EU's regulatory strategy at large? This book brings together leading experts in the field to present a series of case studies from 15 different Member States as well as the extra-territorial application of Regulation 261, combined with high-level analysis from the perspectives of Aviation law and EU law.
