Описание: A fully engaged workforce is critical to the success and high performance of any organization. Employee Engagement offers a complete, practical resource for understanding, measuring and building engagement. Full of practical tools, techniques and diagnostics, as well as real life examples from British Gas, Capital One, Asda, Ministry of Justice, Mace and RSA, which help assess and drive engagement in an organization.
This updated edition of Employee Engagement considers the increasing use of technology in engagement; the move towards an ongoing listening strategy; the impact of machine learning; the use of enterprise social networks; the rise in interest around employee experience; and the professionalization of employee engagement. Fresh international case studies as well as downloadable templates and checklists for each chapter demonstrate how to apply the theory in practice.
The HR Fundamentals series is endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development with over 145,000 members worldwide. This series of succinct, practical and straightforward guides supports those in the early stages of HR.
