Measuring and Improving Performance, Martin, James William
Автор: By John Longshore, Angela Cheatham, Jim Gibson Название: Quality Function Deployment and Systems Supportability ISBN: 1032372508 ISBN-13(EAN): 9781032372501 Издательство: Taylor&Francis Рейтинг: Цена: 61240.00 T Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Mallory Richard Название: Lean System Management for Leaders ISBN: 113848184X ISBN-13(EAN): 9781138481848 Издательство: Taylor&Francis Рейтинг: Цена: 34700.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
The concepts of quality management have been progressively interpreted and stylized by various practitioners over time, particularly through specific successful applications of its use. Its current predominant application has been narrowed even more through the focused practice of Lean Six Sigma. Through that narrowing, it has largely failed and given up on the application of quality practice to entire organizational systems--even though they are essential to designing and sustaining quality practice over time.
This book corrects that problem and introduces a broad new framework for system management, including practical tools and guidance for its use. It provides the long-promised "profound knowledge of systems" and shows how structured systems can unify and align quality practices throughout an entire organization. In addition, it introduces a framework for objectively measuring the maturity of systems and processes to provide an organizational quality scorecard, essential for sustainability.
Throughout this book, you will learn:
Descriptions and definitions of processes, systems, and projects and how they come together to provide an overall organization-wide framework for management and change.
Tools and practices for identifying and controlling systems through system mapping.
How to use a system management standard to objectively score process maturity, potentially leading to improvements in efficiency, effectiveness, and delivered value of all managed work enterprises.
How system management fits together with process management and project management to create an agile framework for overall organizational quality.
Автор: Lighter Donald Название: Basics of Health Care Performance Improvement: A Lean Six SIGMA Approach ISBN: 0763772143 ISBN-13(EAN): 9780763772147 Издательство: Jones & Bartlett Цена: 156270.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Rev. ed. of: Quality management in health care / Donald E. Lighter and Douglas C. Fair. c2004.
Автор: Paul. Spenley Название: World Class Performance Through Total Quality ISBN: 1461365449 ISBN-13(EAN): 9781461365440 Издательство: Springer Рейтинг: Цена: 46570.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: TOTAL QUALITY MANAGEMENT (TQM) - A COMPETITIVE EDGE In the context of the European and Western manufacturing challenge being set by the `Far Eastern Machine`, it is of critical importance that manufacturing competitiveness is improved in Western companies.
Автор: John Pike Название: TQM in Action:A Practical Approach to Continuous Performance Improvement ISBN: 041248790X ISBN-13(EAN): 9780412487903 Издательство: Springer Рейтинг: Цена: 153720.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The principal aim of this book is to help practising managers to develop and implement a strategy for the introduction of Total Quality Management (TQM) within their own organizations. It provides a practical guide to the stages, key considerations and potential pitfalls of implementation.
Автор: Yomi Babatunde; Sui Pheng Low Название: Cross-Cultural Management and Quality Performance ISBN: 9812873619 ISBN-13(EAN): 9789812873613 Издательство: Springer Рейтинг: Цена: 121110.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The book begins with a comprehensive literature review on total quality management (TQM) and national culture, followed by reviews of the construction industries in China and Nigeria.
Автор: World Bank Название: Results And Performance Of The World Bank Group 2012 ISBN: 0821398539 ISBN-13(EAN): 9780821398531 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 19410.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The World Bank Group has made important contributions to poverty reduction in developing countries. But to stay relevant under the uncertain conditions that characterise today’s global development context, the Bank Group needs to enhance its capacity to help clients cope with weak economic growth, address persistent disparities in development progress, and manage the increasingly global and cross-cutting nature of development solutions. The messages in this report from the Independent Evaluation Group (IEG) seek to help the Bank Group improve its programs and development outcomes. Thus the primary audience is Bank Group management. Additional audiences include other development organisations, nongovernmental organisations, and civil society organisations that are involved in development issues, as they also seek better development outcomes. <br><br>This report addresses IEG’s work over the last year, summarising findings from its evaluations and discussing the trends that are revealed. In particular, as a consequence of the Bank Group’s rapid, large-scale response to the 2008-09 crisis, the Bank’s remaining capital headroom precludes a comparable expansion should another crisis occur. In addition, the extent to which country programmes meet their objectives has yet to reach the performance target set in the Bank’s Corporate Scorecard. Development outcome ratings of Bank-funded investment projects, as well as the outcome ratings for International Finance Corporation (IFC) investments, have recently declined. IEG’s findings suggest that enhancing the quality of projects at their outset as well as their supervision would help reverse the decline in Bank project ratings; along the same line, improving IFC’s work quality would strengthen the results of its investments. Evaluation evidence also underscores the importance of sustained dialogue with stakeholders and of high-quality analytical work to sharpen the understanding of client circumstances, which is essential for successful outcomes. Effective development solutions require intensified efforts by the Bank Group to work across conventional boundaries.
Автор: Southekal, Prashanth H. Название: Data for business performance ISBN: 1634621840 ISBN-13(EAN): 9781634621847 Издательство: Gazelle Book Services Рейтинг: Цена: 72910.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Today, digitisation is dramatically changing the business landscape, and many progressive organisations have started to treat data as a valuable business asset. While many enterprises are investing in improved data management, only a few have leveraged data to truly impact business performance. To address this problem, this book provides readers with practical guidance and proven techniques to derive value from data in todays business environment. Specifically, the book has five key elements that make it unique: 1. The book is holistic, as it looks at deriving value for all three key purposes of data: decision making, compliance, and customer service; 2. The book is for practitioners, with practical guidance and proven techniques supported by real world examples; 3.The book is relevant for the current business and IT landscape; 4. The book is novel, with the adoption of the Goal-Question-Metric (GQM) framework as the core mechanism to monetise data in the organisation, based on business goals, key questions, and key performance indicators (KPIs); 5. The book is technology-agnostic, as concepts are used for unlocking the value of data without any reference to proprietary technologies.
Автор: Patricia Melton Allen, Frances E. Alston, Emily Mi Название: Peak Performance: How to Achieve and Sustain Excellence in Operations Management ISBN: 1138323241 ISBN-13(EAN): 9781138323247 Издательство: Taylor&Francis Рейтинг: Цена: 132710.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Company and operational performance is always a topic of concern for corporations as they seek to provide quality products and services to their customer base. The Peak Performance Model discussed in this book is introduced to aid companies in identifying ways to improve company performance that can be sustained.
Автор: Latino, Mark A. (President, Reliability Center, Inc., Hopewell, VA) Latino, Robert J. (Principal, Prelical Solutions, LLC.) Latino, Kenneth C. (APM Product Manager, GE Digital, Roanoke, VA) Название: Root Cause Analysis ISBN: 0367779536 ISBN-13(EAN): 9780367779535 Издательство: Taylor&Francis Рейтинг: Цена: 45930.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book explores the anatomy of a failure, as well as a potential failure. Virtually all failures are triggered by errors of omission or commission by human beings. The methodologies described in this book are applicable to any industry. The new edition is completely revised with many updates and new chapters.
Название: Random Noise ISBN: 1032012420 ISBN-13(EAN): 9781032012421 Издательство: Taylor&Francis Рейтинг: Цена: 33670.00 T Наличие на складе: Есть у поставщика Поставка под заказ.
Название: Random Noise ISBN: 1032012439 ISBN-13(EAN): 9781032012438 Издательство: Taylor&Francis Рейтинг: Цена: 137810.00 T Наличие на складе: Есть у поставщика Поставка под заказ.
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