Conquer the most essential adaptation to the knowledge economy
Psychological Safety at Work: How to Ensure Learning and Innovation in the Knowledge Economy offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent--but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing.
This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation.
Explore the link between psychological safety and high performance
Create a culture where it's "safe" to express ideas, ask questions, and admit mistakes
Nurture the level of engagement and candor required in today's knowledge economy
Follow a step-by-step framework for establishing psychological safety in your team or organization
Shed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. Psychological Safety at Work: How to Ensure Learning and Innovation in the Knowledge Economy helps you bring about this most critical transformation.
Автор: Jameson, Jessica Katz, Название: Communication for constructive workplace conflict / ISBN: 1119671566 ISBN-13(EAN): 9781119671565 Издательство: Wiley Рейтинг: Цена: 68110.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: A unique textbook for students or professionals across a range of disciplines offering a novel approach to conflict communication Communication for Constructive Workplace Conflict describes how daily human behavior and communication can contribute to collaborative conflict management in any organization. Using the LEARN (Listening, Engaging, Acknowledging, Rapport, and Nurturing) communication framework, this practical textbook explains, analyzes, and critiques a range of individual responses to workplace friction, offers evidence-based communication strategies for effectively managing conflicts, and promotes a philosophy that builds an environment that invites active participation rather than avoidance and silence. Designed for courses teaching organizational communication and conflict management, Communication for Constructive Workplace Conflict draws directly from the author's 25 years of experience performing conflict research in numerous corporations, hospitals, public agencies, multi-sector laboratories, and non-profit organizations.
Following the intuitive LEARN model, readers are provided with the theoretical and empirical support for managing conflicts as they emerge and creating an environment for more productive conflict in real-world scenarios. Throughout the text, concise and accessible chapters integrate key literature from disciplines including Communication, Management and Negotiation, Political Science, Psychology, and Public Administration to illustrate the impact the larger organizational context has on communication, conflict, and the social environment within organizations. Offers practical implications for communication in daily activities in ways that support trust-building and positive relationshipsPresents a framework based on the Communication as Constitutive of Organization (CCO) model,Contains theoretical and research-based explanations and diverse case studies to provide practical guidance for organizational members at all levelsReinforces the LEARN model with engaging, class-tested activities that allow students to practice constructive conflict communicationExamines the impact of societal trends and how each individual's communication either promotes or impedes collaboration and constructive conflict interaction Featuring timely discussion of the impact of social distancing due to the COVID-19 pandemic and the roles of social media and online dispute resolution, Communication for Constructive Workplace Conflict is an excellent textbook for upper-level undergraduate and graduate students new to the field of conflict studies or organizational communication, a valuable supplement for students of management, organizational psychology, and public administration, and a useful reference for professional mediators, consultants, trainers, and managers.
Автор: Poornima Madan et al. Название: Re-envisioning organizations through transformational change ISBN: 103221306X ISBN-13(EAN): 9781032213064 Издательство: Taylor&Francis Рейтинг: Цена: 34700.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book helps you understand the dynamism of work, workforce, and workplace that exist in organizations (as well as the challenges these organizations face) and their impact on business practices. The authors cover these broad areas because of the need to diversify and promote organic inclusive growth.
Название: Internet of people, things and services ISBN: 1138742325 ISBN-13(EAN): 9781138742321 Издательство: Taylor&Francis Рейтинг: Цена: 163330.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
The transformational technologies of the Internet-Web compound continue to exert a vast and readily apparent influence on the way we live and work. In recent times, internet penetration is now very high in most parts of the world, impacting the context and content of the workplace and the boundary between work and private life is even more porous. Not only has the reach increased, but the technologies to access the Internet-Web have further evolved towards increasing portability. The hardware evolution from desktops to laptops to mobile technologies (phones, tablets, watches, eyeglasses) marches forward. The increasing mobility and 24/7 accessibility offers the opportune time to revisit the transformations occurring.
Today the Internet consists of billions of digital devices, people, services and other physical objects with the potential to seamlessly connect, interact and exchange information about themselves and their environment. Organizations now use these digital devices and physical objects to produce and consume Internet-based services. This new Internet ecosystem is commonly referred to as the Internet of People, Things and Services (IoPTS). In this follow-up to their 2006 volume, Simmers & Anandarajan examine how The Internet of People, Things and Services (IoPTS) transforms our workplaces.
Information and communications technology (ICT) expansion from desktops to laptops to ubiquitous smart objects that sense and communicate directly over the internet - the IoPTS - offers us the opportune time to revisit how the Internet transforms our workplaces.
Автор: Sachs Daniel Название: The Million Dollar Greeting: Today`s Best Practices for Profit, Customer Retention, and a Happy Workplace ISBN: 1948062143 ISBN-13(EAN): 9781948062145 Издательство: Неизвестно Цена: 22980.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Hospitality guru Dan Sachs, consultant to the likes of Danny Meyers, interviews business leaders at highly successful companies nationwide to reveal their proven, but little-known practices for high profit and employee loyalty at no or little cost to the business owner, and what practices are critical for all businesses to implement today.
For more than twenty years, Dan Sachs has helped established and emerging businesses implement simple hospitality practices that grow profits quickly and create a culture of employee satisfaction and retention. In The Million Dollar Greeting, readers accompany Sachs as he travels across the United States, interviewing leaders from giants like Zappos and Hyatt Hotels to smaller names like Brooklyn Brewery and the Union Square Hospitality Group, to expose their proven practices for this and share how readers can easily implement the practices in their own business, no matter its industry, size, or location.
The original words of the business owners, including their practices, many of which are told for the very first time, are shared and analyzed by Sachs. Instructional takeaways are written for the business world as it exists in 2018 and with consideration for expected changes over the coming years. Topics covered include answering the question of what modern-day hospitality is and why it matters in the digital age; what hospitality practices lead to high financial rewards and the retention of top employees; the best ways to manage employees of all ages, from baby boomers to millenials, generations X and Y; what hospitality practices are critical now, capable of making or breaking a company; what practices are dated and should be ended; and what practices will grow increasingly critical for businesses to implement over the coming years.
People interviewed in the book include:
Rob Siefker (Zappos)
Mike McDerment (FreshBooks)
Steve Hindy (Brooklyn Brewery)
Ari Weinzweig (Zingerman's Delicatessen)
Richard Coraine (Union Square Hospitality Group)
Mark Hoplamazian (Hyatt Hotels
Paul Speigelman (BerylHealth)
Jerrod Melman (Lettuce Entertain You Enterprises)
Nick Sarillo (Nick's Pizza & Pub)
Автор: Colella, Adrienne J.; King, Eden B. Название: The Oxford Handbook of Workplace Discrimination ISBN: 0199363641 ISBN-13(EAN): 9780199363643 Издательство: Oxford Academ Рейтинг: Цена: 163680.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The Oxford Handbook of Workplace Discrimination synthesizes decades of evidence and inspires a brand new era of science-practice collaboration in understanding and reducing discrimination at work.
Автор: Krzywdzinski, Martin Название: Consent and Control in the Authoritarian Workplace ISBN: 0198806485 ISBN-13(EAN): 9780198806486 Издательство: Oxford Academ Рейтинг: Цена: 90810.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The book provides a comparative study of employment relations and personnel management in Russia and China. The book compares the experiences of multinational and domestic automobile companies. It links the analysis at the micro-level (workplace) and at the micro-level of labor regulation and culture.
Автор: Carlos Tasso Eira de Aquino; Robert W. Robertson Название: Diversity and Inclusion in the Global Workplace ISBN: 3319549928 ISBN-13(EAN): 9783319549927 Издательство: Springer Рейтинг: Цена: 111790.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
This edited collection offers a nontraditional approach to diversity management, going beyond gender, race, and ethnicity. Examining ageism, disability, and spirituality, the book provides a discussion of different D&I applications and introduces a framework consisting of a diagnostic phase, gap analysis, and an action plan, which can be modified to attend to specific needs of organizations. Researchers and practitioners will learn a viable way to address diversity in global organizations.
Автор: Robinson, Robert K. Franklin, Geralyn Mcclure Название: Employment regulation in the workplace ISBN: 0765640805 ISBN-13(EAN): 9780765640802 Издательство: Taylor&Francis Рейтинг: Цена: 57150.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This textbook acquaints readers with the major federal statutes and regulations that control management and employment practices in the American workplace. The book is designed as a tool for todays business and management professionals, and unlike some other texts in the field, maintains a pro-business or pro-management approach.
Автор: Pascal Paille Название: Greening the Workplace ISBN: 3030583872 ISBN-13(EAN): 9783030583873 Издательство: Springer Рейтинг: Цена: 46570.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The phrase "greening of the workplace" refers to the range of resources used by an organization to ensure its management and industrial processes are conducive to the adoption of workplace pro-environmental behaviors by its employees, irrespective of their position, the nature of their work or their rank within the organization.
Автор: Beth McCormack Название: Welcome Neurodiversity ISBN: 1953946631 ISBN-13(EAN): 9781953946638 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 23100.00 T Наличие на складе: Нет в наличии. Описание: Provides thought starters, information, and tools for people leaders and talent development professionals to better understand neurodivergent people and help them and neurotypical individuals together create a strong, productive, and healthy organisation.
Название: Neurodiversity in the workplace ISBN: 0367902974 ISBN-13(EAN): 9780367902971 Издательство: Taylor&Francis Рейтинг: Цена: 48990.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Neurodiversity in the Workplace presents a timely and needed perspective on the role and responsibility of employers and those working to increase the effectiveness of workplace practices to examine the many ways we preclude large segments of the population from employment; minimizing opportunities for building a truly inclusive work environment.This collection provides an opportunity to look at how discrimination can occur across the employment process and what can be done to minimize the exclusionary practices that prevent neurodiverse individuals from getting into the workplace, advancing, thriving, and contributing as each of us desires to do. With expertise from leading professionals, this book provides a holistic look at the application of leadership theories in a neurodiverse context and how the workplace can be adapted to accommodate for neurodiverse employees. This book also explores effective recruitment strategies by looking into applicant screening as well as interviewing and selection, adapting internal organizational resources to a neurodiverse workforce, and legal and regulatory environment considerations for autism hiring programs. Each chapter provides an overview of existing knowledge on effective workplace inclusion practices across the employment process, specific implications of research to date for a more neurodiversity-inclusive workplace, and what future research is needed to further inform these practices.This volume is intended to increase awareness about the challenges and opportunities in making the workplace more neurodiversity-inclusive, making it instrumental for I/O and other psychologists. This book is also crucial for management and business consultants; employers; diversity, equity, and inclusion specialists; human resource professionals; and others interested in neurodiversity inclusion more broadly.
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