Автор: Review Harvard Business Название: Dealing with Difficult People (HBR Emotional Intelligence Series) ISBN: 1633696081 ISBN-13(EAN): 9781633696082 Издательство: NBN International Рейтинг: Цена: 13540.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
Learn how to deal with difficult colleagues and clients.
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?
This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
Books in this series are based on the work of experts including:
Daniel Goleman
Tony Schwartz
Nick Morgan
Daniel Gilbert
This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries.
HOW TO BE HUMAN AT WORK.
The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Автор: Shore Zachary Название: Grad School Essentials: A Crash Course in Scholarly Skills ISBN: 0520288300 ISBN-13(EAN): 9780520288300 Издательство: Wiley Рейтинг: Цена: 16890.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Teaches you to master the five most crucial skills you need to succeed: how to read, write, speak, act, and research at a higher level. This guide outlines an approach for acquiring a skill and then demonstrates how to enhance it.
Автор: S?ren S.E. Bengtsen; Ronald Barnett Название: The Thinking University ISBN: 3030085074 ISBN-13(EAN): 9783030085070 Издательство: Springer Рейтинг: Цена: 83850.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book reinvigorates the philosophical treatment of the nature, purpose, and meaning of thought in today’s universities. The wider discussion about higher education has moved from a philosophical discourse to a discourse on social welfare and service, economics, and political agendas. This book reconnects philosophy with the central academic concepts of thought, reason, and critique and their associated academic practices of thinking and reasoning. Thought in this context should not be considered as a merely mental or cognitive construction, still less a cloistered college, but a fully developed individual and social engagement of critical reflection and discussion with the current pressing disciplinary, political, and philosophical issues. The editors hold that the element of thought, and the ability to think in a deep and groundbreaking way is, still, the essence of the university. But what does it mean to think in the university today? And in what ways is thought related not only to the epistemological and ontological issues of philosophical debate, but also to the social and political dimensions of our globalised age? In many countries, the state is imposing limitations on universities, dismissing or threatening academics who speak out critically. With this volume, the editors ask questions such as: What is the value of thought? What is the university’s proper relationship to thought?To give the notion of thought a thorough philosophical treatment, the book is divided into in three parts. The focus moves from an epistemological perspective in Part I, to a focus on existence and values in higher education in Part II, and then to a societal-oriented focus on the university in Part III. All three parts, in their own ways, debate the notion of thought in higher education and the university as a thinking form of being.
Автор: Slantcheva S., Levy D. Название: Private Higher Education in Post-Communist Europe: In Search of Legitimacy ISBN: 134953482X ISBN-13(EAN): 9781349534821 Издательство: Springer Рейтинг: Цена: 93160.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: An exploration of international privatization of higher education in post-communist Europe from two top scholars in the field. Levy and Slantcheva trace the ramifications of globalization in Central and Eastern Europe as well as in the former Soviet republics.
Автор: Emanuela Ceva, Enzo Rossi Название: Justice, Legitimacy, and Diversity: Political Authority Between Realism and Moralism ISBN: 0415597293 ISBN-13(EAN): 9780415597296 Издательство: Taylor&Francis Рейтинг: Цена: 148010.00 T Наличие на складе: Невозможна поставка. Описание: This book examines the management of ethical diversity in liberal democratic institutions by assessing whether legitimacy can be independent from justice. This book was published as a special issue of Critical Review of International Social and Political Philosophy.
Автор: Emilio D?ez-De-Castro; Marta Peris-Ortiz Название: Organizational Legitimacy ISBN: 3030093727 ISBN-13(EAN): 9783030093723 Издательство: Springer Рейтинг: Цена: 102480.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This volume explores organizational legitimacy in business, featuring examples from a variety of industries around the world. Synthesizing the most current theoretical insights and best practices, the contributing authors examine the ways in which organizational legitimacy can be understood, its perceived influence on the market, and the relationship between organizational legitimacy and overall organizational success. The authors draw from different methodological perspectives to develop a holistic approach to organizational legitimacy that transcends the traditional concepts of corporate reputation, business ethics or corporate social responsibility.Historically, efforts to understand how organizations acquire, manage and use legitimacy have applied insights from institutional theory, resource dependence theory, organizational ecology and stakeholder theory, but the field has remained fragmented, despite the profound implications of achieving legitimacy for ensuring organizational stability, survival and sustainability through access to capital, resources and business opportunities, as well as problem solving, performance measurement and stakeholder support. Presenting case studies of successful initiatives, the book addresses:· How organizational legitimacy is defined and measured· How organizations achieve legitimacy and how they acquire resources· How different stakeholders (e.g., consumers, investors, employees) make legitimacy judgments and resource allocation decisions· Whether audiences in the same socio-cultural context arrive at shared legitimacy judgments with regard to a focal organization
Автор: Karin Buhmann Название: Power, Procedure, Participation and Legitimacy in Global Sustainability Norms: A Theory of Collaborative Regulation ISBN: 0367273454 ISBN-13(EAN): 9780367273453 Издательство: Taylor&Francis Рейтинг: Цена: 32650.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book combines empirical experience on public-private regulation of global sustainability concerns and theoretical perspectives on transnational regulation in a post-national legal order. It sets out new procedural suggestions for legitimate collaborative regulation of global sustainability issues in a global legal and political order.
Автор: Italo Pardo; Giuliana B. Prato Название: Legitimacy ISBN: 331996237X ISBN-13(EAN): 9783319962375 Издательство: Springer Рейтинг: Цена: 93160.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Global in scope, this original and thought-provoking collection applies new theory on legitimacy and legitimation to urban life. An informed reflection on this comparatively new topic in anthropology in relation to morality, action, law, politics and governance is both timely and innovative, especially as worldwide discontent among ordinary people grows. The ethnographically-based analyses offered here range from banking to neighbourhoods, from poverty to political action at the grassroots. They recognize the growing gap between the rulers and the ruled with particular attention to the morality of what is right as opposed to what is legal. This book is a unique contribution to social theory, fostering discussion across the many boundaries of anthropological and sociological studies.
Автор: Rosser, Christian Pfaff, Conradin Название: Sweet spot of legitimacy ISBN: 3031151704 ISBN-13(EAN): 9783031151705 Издательство: Springer Рейтинг: Цена: 37260.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: It also explains how organizational legitimacy can be operationalized using governance legitimacy, purpose-rational legitimacy, and value-rational legitimacy. This book equips managers and executives working at hybrid organizations with useful guidance and hands-on strategic tools to develop legitimacy management strategies.
Автор: D?ez-De-Castro Название: Organizational Legitimacy ISBN: 3319759892 ISBN-13(EAN): 9783319759890 Издательство: Springer Рейтинг: Цена: 102480.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This volume explores organizational legitimacy in business, featuring examples from a variety of industries around the world. Synthesizing the most current theoretical insights and best practices, the contributing authors examine the ways in which organizational legitimacy can be understood, its perceived influence on the market, and the relationship between organizational legitimacy and overall organizational success. The authors draw from different methodological perspectives to develop a holistic approach to organizational legitimacy that transcends the traditional concepts of corporate reputation, business ethics or corporate social responsibility.Historically, efforts to understand how organizations acquire, manage and use legitimacy have applied insights from institutional theory, resource dependence theory, organizational ecology and stakeholder theory, but the field has remained fragmented, despite the profound implications of achieving legitimacy for ensuring organizational stability, survival and sustainability through access to capital, resources and business opportunities, as well as problem solving, performance measurement and stakeholder support. Presenting case studies of successful initiatives, the book addresses:· How organizational legitimacy is defined and measured· How organizations achieve legitimacy and how they acquire resources· How different stakeholders (e.g., consumers, investors, employees) make legitimacy judgments and resource allocation decisions· Whether audiences in the same socio-cultural context arrive at shared legitimacy judgments with regard to a focal organization
Автор: Jacob Dahl Rendtorff Название: Handbook of Business Legitimacy ISBN: 3030146227 ISBN-13(EAN): 9783030146221 Издательство: Springer Рейтинг: Цена: 652180.00 T Наличие на складе: Поставка под заказ.
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