Service Design Practices for Healthcare Innovation, Pfannstiel
Автор: Mario A. Pfannstiel; Christoph Rasche Название: Service Business Model Innovation in Healthcare and Hospital Management ISBN: 3319464116 ISBN-13(EAN): 9783319464114 Издательство: Springer Рейтинг: Цена: 158380.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators.
The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector.
Название: Service Design and Service Thinking in Healthcare and Hospit ISBN: 3030007480 ISBN-13(EAN): 9783030007485 Издательство: Springer Рейтинг: Цена: 79190.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book examines the nature of service design and service thinking in healthcare and hospital management.
Автор: Burns Название: China`s Healthcare System and Reform ISBN: 1316616460 ISBN-13(EAN): 9781316616468 Издательство: Cambridge Academ Рейтинг: Цена: 46470.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book provides a comprehensive review of China`s healthcare system, its historical development, the problems now confronting the country, and the modern state of health reform. It will appeal to industry professionals, policymakers, researchers, and students working in comparative global healthcare systems and the Chinese healthcare system.
Автор: Pfannstiel Mario A., Brehmer Nataliia, Rasche Christoph Название: Service Design Practices for Healthcare Innovation: Paradigms, Principles, Prospects ISBN: 3030872726 ISBN-13(EAN): 9783030872724 Издательство: Springer Рейтинг: Цена: 74530.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book offers an overview of service design practices for healthcare and hospital management.
Автор: Thomas Hoholm; Antonella La Rocca; Margunn Aanesta Название: Controversies in Healthcare Innovation ISBN: 1137557796 ISBN-13(EAN): 9781137557797 Издательство: Springer Рейтинг: Цена: 139750.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book examines healthcare innovation processes, shedding light on the controversies endemic to innovation, which make such processes notoriously challenging. While, in the heat of action, controversies may be seen as barriers to innovation, observations reported in this volume point to controversies also having an energizing role. Students and academics studying innovation, organization, and health management and economics will find this book a valuable read as it provides empirical case studies on innovation processes in practice. Controversies in Healthcare Innovation will also appeal to practitioners of health care management, innovation project managers and policy-makers in the health care sector.
Автор: Kodama Название: Collaborative Dynamic Capabilities for Service Innovation ISBN: 3319772392 ISBN-13(EAN): 9783319772394 Издательство: Springer Рейтинг: Цена: 130430.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Exploring the theoretical concept of collaborative dynamic capabilities, this book illustrates how service innovation can be achieved in an era of technological convergence.
Автор: Mitsuru Kodama Название: Collaborative Dynamic Capabilities for Service Innovation ISBN: 3030084086 ISBN-13(EAN): 9783030084080 Издательство: Springer Рейтинг: Цена: 130430.00 T Наличие на складе: Нет в наличии. Описание: Exploring the theoretical concept of collaborative dynamic capabilities, this book illustrates how service innovation can be achieved in an era of technological convergence. Focusing on e-healthcare systems within hospitals and private businesses, the author provides detailed case studies and answers topical questions about generating service innovation across different industries. Making a new and thought-provoking contribution to research on innovation and technology management, this useful book engages with theory and provides applicable solutions for practitioners to implement in the future.
Автор: Pfannstiel Mario A., Rasche Christoph Название: Service Business Model Innovation in Healthcare and Hospital Management: Models, Strategies, Tools ISBN: 3319835157 ISBN-13(EAN): 9783319835150 Издательство: Springer Рейтинг: Цена: 111790.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators. The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector.
Автор: Toni Название: The Digital Healthcare Revolution ISBN: 3031163397 ISBN-13(EAN): 9783031163395 Издательство: Springer Рейтинг: Цена: 41920.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The healthcare system is experiencing unprecedented challenges and opportunities that will revolutionize the sector. The rising demand for health services and the resources restrictions have put increased pressure on healthcare organizations to improve cost-efficiency and service offerings. The pandemic has further exacerbated the main pressure points of the healthcare sector. Currently, the shift towards patient centricity is gaining momentum, therefore there is a need to rethink how health systems can embrace this concept, in particular with digitization, service innovation and value co-creation. Focusing on digital healthcare, this book proposes a theoretical framework, along with managerial implications, on moving towards a patient-centric model. It explores the role of digitization and innovation in solving existing challenges in the sector, and includes the concept of 'One Digital Health', which refers to global health and transformation and recognizes the importance of the connection between humans, animals, nature and the interrelation of different health systems. With clear implications to Sustainable Development Goal 3: ‘Ensure healthy lives and promote wellbeing for all at all ages,’ the authors argue that innovative transformation in the sector can support the Agenda 2030.
Автор: Pfannstiel Название: Human-Centered Service Design for Healthcare Transformation ISBN: 3031201671 ISBN-13(EAN): 9783031201677 Издательство: Springer Рейтинг: Цена: 74530.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book explores the use of human-centered service design. Through a variety of case studies and best practices, it highlights ways to systematically improve the provision of healthcare services to different target and age groups in order to understand customer expectations and needs. The book also offers new insights into the dyadic relationship between service provider and customer, each of which has their own set of goals, purposes, and benefits and must cope with a scarcity of resources and opportunities to optimize and design. Written by recognized experts, scholars, and practitioners, this book demonstrates how, where, and when to successfully apply human-centered service design at multiple levels, including corporate, departmental, and product/service. Value-added services are not only assessed in terms of their effectiveness, efficiency, and productivity, but also bearing in mind human emotions, interactions, and communication techniques as an important part of service provision. Accordingly, the book will appeal to scholars and practitioners in the hospital and healthcare sector, and to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and the service experience.
Автор: Graham Thomas Название: Innovation the Cleveland Clinic Way: Transforming Healthcare by Putting Ideas to Work ISBN: 1259582957 ISBN-13(EAN): 9781259582950 Издательство: McGraw-Hill Рейтинг: Цена: 29730.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book examines the ways in which Cuba`s revolutions of 1933 and 1959 became touchstones for border-crossing endeavors of radical politics and cultural experimentation over the mid-twentieth century. It argues that new networks of solidarity building between US and Cuban allies also brought with them perils and pitfalls that could not be separated from the longer history of US empire in Cuba.
Автор: Burns Название: China`s Healthcare System and Reform ISBN: 1107164591 ISBN-13(EAN): 9781107164598 Издательство: Cambridge Academ Рейтинг: Цена: 82370.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book provides a comprehensive review of China`s healthcare system, its historical development, the problems now confronting the country, and the modern state of health reform. It will appeal to industry professionals, policymakers, researchers, and students working in comparative global healthcare systems and the Chinese healthcare system.
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