Crucial accountability: tools for resolving violated expectations, broken commitments, and bad behavior, second edition ( paperback), Kavokin, Alexey (chair Of Nanophysics And Photonics At The University Of Southampton And Chair Of Excellence At The University Of Rome "tor Vergata ")
The "New York Times" bestseller that changed the way millions communicate
" "Crucial Conversations"] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time." --from the Foreword by Stephen R. Covey, author of "The 7 Habits of Highly Effective People"
"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations." --Mark Victor Hansen, cocreator of the #1 "New York Times" bestselling series Chicken Soup for the Soul(R)
The first edition of "Crucial Conversations" exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situationsTransform anger and hurt feelings into powerful dialogueMake it safe to talk about almost anythingBe persuasive, not abrasive
Автор: Patterson, Kerry Grenny, Joseph Mcmillan, Ron Switzler, Al Название: Crucial conversations: tools for talking when stakes are high, second edition ISBN: 0071775307 ISBN-13(EAN): 9780071775304 Издательство: McGraw-Hill Рейтинг: Цена: 0.00 T Наличие на складе: Невозможна поставка. Описание: More than 1.5 million copies sold! The New York Times bestselling guide to communicating best when it matters most--revised and updated to provide greater command of any conversation
