Автор: Jeston, John|| Название: Business Process Management ISBN: 1138738409 ISBN-13(EAN): 9781138738409 Издательство: Taylor&Francis Рейтинг: Цена: 31680.00 T Наличие на складе: Нет в наличии. Описание: Business Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book’s runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM’s interrelationship with organizational management, culture and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it’s to be successful: augmented and aligned with other management disciplines. This highly anticipated fourth edition brings Jeston’s practicable frameworks and solutions up to date with the latest developments in BPM, including the robotics process automation, digital strategies and the changes necessary as a result of the impact of the quad generations in the workforce. This thoroughly revised and updated new edition includes: Enhanced BPM House noting the importance of traceability from strategy to execution activities New and revised case studies An analysis of the risks and benefits of robotic automation and cognitive computing. The book highlights that millennials will be 50% of the global workforce in 2020 and 67% by 2025—Jeston warns managers to ignore them at your peril. Business processes and the way work is performed must evolve! This book will prove to be an indispensable guide to any senior business executive or chief financial officer while providing practical BPM examples to undergraduate and postgraduate students alike.
Автор: Quigley, Jon M., Название: Project management for automotive engineers : ISBN: 0768080770 ISBN-13(EAN): 9780768080773 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 89630.00 T Наличие на складе: Невозможна поставка. Описание: This publication has been developed to help automotive engineers be better project managers as automotive projects involve suppliers dispersed across the globe, and can often span multiple years. Project scope change is common, and so too are the budget constraints and tight deadlines. This is an excellent guide on how to manage continuous change.
Автор: Duckworth Название: A Six Sigma Approach To Sustainabil ISBN: 1498720854 ISBN-13(EAN): 9781498720854 Издательство: Taylor&Francis Рейтинг: Цена: 93910.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: In an age when most business plans extend only to the next quarterly reporting period, the authors of this book propose an audaciously longer view of future planning. Reaching beyond the modern five or ten-year strategic plan, the authors take a cue from Kongo Gumi, a Japanese construction company launched in 578 AD that managed to thrive as a family-owned business for nearly 1500 years. With the 2010 publication of an international standard on social responsibility (ISO 26000), and increased attention to sustainability and sustainability reporting, many organizations today are heeding the call to operate with this standard in mind. However, once the guidelines are understood and the gaps measured, these same organizations often struggle during implementation. Leveraging many decades of combined experience in Quality Management and Product Development, the authors of this seminal book provide a proven solution to help you turn information into action. Defining exactly what social responsibility means, A Six Sigma Approach to Sustainability introduces SOFAIR, a six-step methodology for achieving sustainability through social responsibility performance improvement. This rigorous methodology uses Six Sigma, and other process improvement methods, as a basis for maximizing the efficiency and effectiveness of your organization's social responsibility performance improvement effort. The book explains and demonstrates the meaning of CISR® - continual improvement for social responsibility - and illustrates the six-step SOFAIR methodology with many examples. The authors explain how your existing organizational continual improvement efforts can be adapted to also focus on sustainability. Four case studies are provided that demonstrate the application of the methodology in manufacturing, healthcare, business processes, and everyday personal life. Finally, the authors provide 10 things you can do today as social responsibility action.Kongo Gumi represents the author’s goal of sustainability, and prompts the question, "What will your organization look like, not in 5-10 years, but in fifteen centuries?" This book provides a way for you to take action to create a more sustainable environment where your customers, suppliers, employees, and communities are available for your organization for decades, and even centuries, to come.About the Book's Cover: The six hands of many colors encircling the globe represent the diversity of stakeholders engaged in the six-step SOFAIR Process, and the global impact of CISR®.CISR® is a registered trademark and can be used with permission for non-commercial use. Contact: www.SherpaBCorp.com
Автор: S.G. Ponnambalam, Nachiappan Subramanian, Manoj Kumar Tiwari, Wan Azhar Wan Yusoff Название: Industry 4.0 and Hyper-Customized Smart Manufacturing Supply Chains ISBN: 152259079X ISBN-13(EAN): 9781522590798 Издательство: Mare Nostrum (Eurospan) Цена: 166320.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Next-generation supply chains revolve around smart manufacturing processes and personalized customization of products and services. For businesses to stay relevant in the market today, prioritizing customer satisfaction with speed and great service has become crucial. Industry 4.0 and Hyper-Customized Smart Manufacturing Supply Chains is an assemblage of innovative research ideas surrounding the methods of modern smart manufacturing technologies and digital supply chain management in the era of Industry 4.0. While highlighting topics including blockchain diffusion, logistics system, and data analytics, this book is ideally designed for industry professionals, researchers, managers, and students seeking current research on the role of technology in business production.
Автор: Andrea Krauz Название: Service Quality in Leisure & Tourism ISBN: 168117622X ISBN-13(EAN): 9781681176222 Издательство: Gazelle Book Services Рейтинг: Цена: 217350.00 T Наличие на складе: Невозможна поставка. Описание: Tourism has been one of the worlds fastest growing industries, and there are large societies entirely dependent upon the visitor for their sustenance. The quality of service in hotel industry is an important factor of successful business. The existing trend of complete quality management in hotel industry ensures the achievement of competitive advantage of hotel companies and is therefore the subject of contemporary research into service quality in hotel industry. Much of the attention given to service quality is motivated by the premise that it will increase customer satisfaction and ultimately lead to better financial performance. The quality of products and services has also been related to external indicators of customer satisfaction such as complaints, warranty, litigation and market share. Satisfied customers often lead to loyal customers who continuously repurchase the product or service. However, all organisations are dependent upon repeat purchases that lead to higher profitability. Empirical evidence suggests that customer satisfaction mediates the relationship between service quality and firm performance. This book aims to develop an awareness of the underpinning theories of quality as applicable to leisure and tourism. It deals with the impact of service quality in tourism and customer satisfaction; presents the theoretical model of the research indicating the dimensions of quality in tourism. It shows that such dimensions as Quality of accessibility, accommodation, venue and their components contribute directly in satisfaction of tourists, their intend to return and eventually development of tourism industry in a region. Delivering high quality service within the hospitality industry positively influences a customers perception of value. Tourist satisfaction is the result of the interaction between a tourists experience in the destination area and his or her previous expectations about the destination. Satisfying the tourist is critical because it has an effect on the expectations and intentions for the customers next destination purchasing decision. Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world.
Автор: Juuso, Ilkka Название: Developing an iso 13485-certified quality management system ISBN: 1032065737 ISBN-13(EAN): 9781032065731 Издательство: Taylor&Francis Рейтинг: Цена: 50010.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book details the lessons learned from a real-world project focusing on building an ISO 13485:2016 Quality Management System (QMS) from scratch and then having it officially certified. It is a practical guide to building or improving your existing QMS with tried and tested solutions.
Автор: Andrew Bolton Название: Quality management systems for the food industry ISBN: 1461359171 ISBN-13(EAN): 9781461359173 Издательство: Springer Рейтинг: Цена: 46570.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The early-Republican era (1923-1938) was a major period of musical and cultural change in Turkey. Representing more than twenty years of research, Alaturka: Style in Turkish Music is a study of the significance of style in Turkish music and, in particular, the polemical debate about an eastern style of Turkish music (alaturka) that developed during this rich and complicated era of Turkish history.
Автор: Ralph Early Название: Guide to Quality Management Systems for the Food Industry ISBN: 1461358876 ISBN-13(EAN): 9781461358879 Издательство: Springer Рейтинг: Цена: 65210.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Whenever I step into an aeroplane I cannot avoid considering the risks associated with flying. faith in the anaesthetist and theatre technicians, faith in the efficient resources and quality of the hospital all help to convince that there is little need to worry.
Автор: Ponnambalam S. G., Subramanian Nachiappan, Tiwari Manoj Kumar Название: Industry 4.0 and Hyper-Customized Smart Manufacturing Supply Chains ISBN: 1522590781 ISBN-13(EAN): 9781522590781 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 219910.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Next-generation supply chains revolve around smart manufacturing processes and personalized customization of products and services. For businesses to stay relevant in the market today, prioritizing customer satisfaction with speed and great service has become crucial. Industry 4.0 and Hyper-Customized Smart Manufacturing Supply Chains is an assemblage of innovative research ideas surrounding the methods of modern smart manufacturing technologies and digital supply chain management in the era of Industry 4.0. While highlighting topics including blockchain diffusion, logistics system, and data analytics, this book is ideally designed for industry professionals, researchers, managers, and students seeking current research on the role of technology in business production.
Автор: Seakhoa-king, Arthur Augustyn, Marcjanna M Mason, Peter Название: Tourism destination quality ISBN: 1839095598 ISBN-13(EAN): 9781839095597 Издательство: Turpin Рейтинг: Цена: 102250.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Tourism Destination Quality: Attributes and Dimensions critically compares dimensions of tourism destination quality established in the TDQ study with dimensions of product quality, service quality, place quality and destination service/product quality.
Автор: A. Bolton Название: Quality Management Systems for the Food Industry ISBN: 1461377900 ISBN-13(EAN): 9781461377900 Издательство: Springer Рейтинг: Цена: 81050.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: In recent years there has been growing pressure for consistent product quality, and a need for companies to demonstrate sound quality management practices in order to meet `Due Diligence` requirements of both legislation and the quality assurance practices of customers.
Автор: J. Andres Vasconcellos Название: Quality Assurance for the Food Industry A Practical Approach, 1st Edition ISBN: 0849319129 ISBN-13(EAN): 9780849319129 Издательство: Taylor&Francis Рейтинг: Цена: 224570.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Presents examples of Quality Assurance programs that can be applied to the food industry. This book discusses the role of Quality Assurance in product manufacturing, stressing the need for interactions between Quality Assurance, Quality Control, Product Development, Marketing, Sales, and Consumer Affairs departments.
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