Trust the Process: A Five Step Model to Becoming an Everyday Leader, Tempestt Adams, Willie Jones
Автор: Mitchell Jack Название: Selling the Hug Your Customers Way: The Proven Process for Becoming a Passionate and Successful Salesperson for Life ISBN: 1260134830 ISBN-13(EAN): 9781260134834 Издательство: McGraw-Hill Рейтинг: Цена: 19430.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Learn how to apply the proven principles of Hug Your Customers to refine your selling technique, boost your sales, and keep your customers coming back for more. In his groundbreaking books, Hug Your Customers--a Wall Street Journal bestseller--and Hug Your People, Jack Mitchell brought a warm human touch to the often-cold, bottom-line world of business. As the CEO of Mitchell's clothing stores, one of the most successful small businesses in the country, he noticed that customer service and satisfaction get a lot of lip service--but not enough hugs. When you focus on the emotional connection as well as the intellectual aspect of a sale, you form strong lasting relationships that keep your customers returning, sales rising, and business booming. You don't have to hug your customers literally, of course. Mitchell's personal approach to customer service involves a simple 5-stage process that anyone can master: 1st Stage: Making the ConnectionLearn how to make a great first impression that engages customers immediately--and keeps them coming back again and again. 2nd Stage: Decoding the MissionLook for easy-to-read tells to determine what each customer wants--and what you need to do to make him or her happy. 3rd Stage: Show and ShareInstead of a hard sales pitch, engage your customer in a genuine one-on-one conversation and form a personal connection to you and your product. 4th Stage: Allowing the BuyAdopt a warm, relaxed manner to gradually establish trust, gently convince the customer--and ultimately close the deal. 5th Stage: The Kiss GoodbyeJust as important as first impressions, make a strong lasting impression that makes each customer feel valued, special, and delighted. The Extra Stage: One for Good MeasureTake that extra step to follow up on your customers, build on your connections, and make them your customers for life. These winning sales strategies will help you adjust your mindset, refine your selling style, and embrace the joy and value of caring for your customers. Mitchell's tried-and-true techniques make it easy to size up your customer quickly and customize your approach perfectly to suit each individual and situation. You'll learn how to be a better listener so you can anticipate your customer's every need. You'll discover the power of positive, passionate words to establish a warm personal connection. Most importantly, you'll be able to close the deal and make that sale in a relaxed friendly manner that people will love. It's a win-win-win for you, your customers, and your business. It's Selling the Hug Your Customers Way.
Автор: Buehler Doyle Robert Название: The Digital Delusion: How to Overcome the Misguidance and Misinformation Online. 7 Simple Steps to Becoming the Online Leader in Your Indust ISBN: 0987499009 ISBN-13(EAN): 9780987499004 Издательство: Неизвестно Рейтинг: Цена: 22950.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The Digital Delusion offers a proven, award-winning, step-by step strategy for growing a profitable business online, for every scenario and industry. Thoroughly detailed, it offers readers a straightforward, universally applicable methodology for getting profitable, right now. It delivers first class, premium results online. The Digital Delusion has helped hundreds of businesses learn a streamlined, fascinating and more efficient way to operate online. One of the fundamental books about marketing and strategy for online businesses, it is based on over 14 years of research, personal experience and online implementation by the author. The Digital Delusion has the power to permanently change your views of online business and how to deliver value across the digital ecosystem. It will pull the carpet out from under businesses that are using the digital gap to take advantage of time-poor entrepreneurs struggling online, and wanting to get better results, as they grapple with what is really important and what is nothing but digital fluff. And, more importantly, how to get past the clutter and confusion of an online world that is fundamentally over populated with social media "gurus", marketing "rockstars", Content Marketing "Kings", and so-called "internet marketing millionaires". These are the 21st Century equivalent of the "Snake Oil Salesmen" of Centuries passed. In The Digital Delusion, Buehler argues that we dramatically miss the real value of our online business, and shows how you may be losing an incredible amount of credibility and potential customers as a result. He shows you how deeply these misconceptions and "delusions" are affecting how we work online, and how we are losing business as a result, and how ingrained these misconceptions permeate the online world by the marketing agencies and the existing silos of online business. He also introduces us to the unique and powerful process and proven methodology that successful businesses can use to become phenomenally successful with their business online. If you want to stay competitive in today's online industry, you need to make some changes as to how to tap into significant value that you can deliver to your audience and starving crowd - this is digital leadership. This book delivers the value that is missing in today's fast-paced, everything changes-every-minute mentality that businesses face online. This book will educate, empower and enlighten the focussed entrepreneur or business owner who wants to get the most out of online. If you are looking at getting serious results for your business online, this is the book that will get you there. Buehler has coached and inspired many in the areas of digital leadership, online marketing and digital strategy. He has electrified businesses and audiences around the world, with his wit, high octane public speaking, and is called by some as the World's #1 Digital Leadership Coach. His mission is to prove that every business can be phenomenally successful online. Book Testimonials "At long last the Digital Delusion is smashed. There is so much misinformation and downright confusion about the online world, thank goodness someone has finally written the book to make sense of it all. Doyle Buehler gives all the right information, delivered in a no BS way, that is the key to actually making the most of the online world and social media in any business." Andrew Griffiths, Australia's #1 Small Business and Entrepreneurial Author.
HOW WOULD IT FEEL TO MASTER THE OWN TRUST PROBLEMS AND REALLY BE SUCCESSFUL IN BRANDING?
We would all love being so successful, that we convince with our personality, leadership and brand. But how would it be, being also successful with regard to trust?
Fact is: Branding matters more than ever - it can be the key to your success.
But trust matters, too - even more.
Entrepreneur, author, trust expert and personal branding coach (Key Person of Trust (KPT)) Karin Sebelin has developed the new branding concept "Becoming a Key Person of Trust (KPT)" that is based on 4 pillars: 1. Trust, 2. Personality, 3. Leadership and 4. Brand. It is the "exclusive" education for entrepreneurs who want to achieve more.
This book shows you how to become such a "compelling" Key Person of Trust (KPT). In the end you are best prepared for maximum and long-term success.
LEARN THE RECIPE FOR BRANDING SUCCESS
In this book Karin Sebelin teaches you the background and the 14 KEY COMPONENTS FOR BUILDING TRUST. She reveals the 10 KEY QUALITIES for "Becoming a Key Person of Trust (KPT)".
Implement what you learn in the book and you can:
Become successful with regard to trust
Gain a new attitude with regard to success
Gain self-trust and self-confidence
Become authentic, credible and trustworthy
Develop character and attitude
Make a difference, become unique and distinctive / Position yourself
Better present and better perform
Become visible and attractive (for people, contacts, dream customers)
Become a thought leader / Build effective teams
Convince with the own personal voice, message, mission, vision
Create chances and opportunities / Get orders easily
Develop a good reputation
Enjoy more trust and influence
The book is a powerhouse resource packed with inspiring and new insights that will change the way that businesses approach trust, entrepreneurship and branding.
Stochastic Modeling: A Thorough Guide to Evaluate, Pre-Process, Model and Compare Time Series with MATLAB Software allows for new avenues in time series analysis and predictive modeling which summarize more than ten years of experience in the application of stochastic models in environmental problems. The book introduces a variety of different topics in time series in the modeling and prediction of complex environmental systems. Most importantly, all codes are user-friendly and readers will be able to use them for their cases. Users who may not be familiar with MATLAB software can also refer to the appendix.
This book also guides the reader step-by-step to learn developed codes for time series modeling, provides required toolboxes, explains concepts, and applies different tools for different types of environmental time series problems.
The ultimate goal of the FasTrack Process is to provide a business solution that will maximize a company's success in global markets by streamlining its global expansion process and exponentially growing its sales and profits while reducing overall costs. The FasTrack Export Step-by-Step Process is available in a series of seven volumes. Each volume addresses one of phases in the FasTrack Process. The Phase 2 volume will assist in selecting the company's highest potential export products and developing a synergistic export promotion organization and resource network. A major task in this phase will be identifying, selecting, and prioritizing the company's highest potential target markets. Other tasks include determining the most appropriate market entry method for each target market, selecting the customer segments to be served in each market, determining the distribution channels to be used in each market, and determining the positioning of the products that will be offered in the markets. Export plans will be finalized for each targeted market and the rest-of-world market.
The ultimate goal of the FasTrack Process is to provide a business solution that will maximize a company's success in global markets by streamlining its global expansion process and exponentially growing its sales and profits while reducing overall costs. The FasTrack Export Step-by-Step Process is available in a series of seven volumes. Each volume addresses one of phases in the FasTrack Process. The Phase 1 volume will assist in defining the FasTrack Process, explaining the differences between a global and a globalized company, and providing guidance in organizing or reorganizing your company's market expansion program. The company will benchmark its company against a series of best-practice standards and define the expected outcomes of its successful export market expansion program. This volume is the first phase of a seven phase process.
Автор: John McMahon Название: The Qualified Sales Leader: Proven Lessons from a Five Time CRO ISBN: 0578895064 ISBN-13(EAN): 9780578895062 Издательство: Gazelle Book Services Рейтинг: Цена: 21430.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Over the past decade, the gravitational centre of contemporary conflict has shifted from the physical battlefield to the online battlespace. Kevin Foster shows how conventional militaries in the US, Britain, Israel and Australia have responded to this challenge by integrating social media into their systems and operations, and the organisational and cultural impediments they have confronted.
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