Making Devolution Work for Service Delivery in Kenya, Abdu Muwonge, Christine Owuor, Kinuthia Muratha, Timothy Stephen Williamson

Автор: Anjula Gurtoo; Colin Williams
Название: Developing Country Perspectives on Public Service Delivery
ISBN: 8132229118 ISBN-13(EAN): 9788132229117
Издательство: Springer
Рейтинг:
Цена: 93160.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The book examines the status of public service in developing countries, in the sectors of health, infrastructure, labour and marginalized populations, rural economy and public administration.

Автор: Andrea Jarman
Название: Custom, Community and Common Land: Rights of Access to Land in Scotland from the Union to Devolution
ISBN: 1845860373 ISBN-13(EAN): 9781845860370
Издательство: Bloomsbury Academic
Рейтинг:
Цена: 79200.00 T
Наличие на складе: Нет в наличии.
Описание: In the mid-nineteenth century, the Court of Session imposed common law restrictions on access to land that would last into the twenty-first century when they were revised by statute. This book contains a historical study of the legal recognition of customary rights in Scotland in the eighteenth and nineteenth centuries.

Автор: Hern Erin
Название: Developing States, Shaping Citizenship: Service Delivery and Political Participation in Zambia
ISBN: 0472054147 ISBN-13(EAN): 9780472054145
Издательство: Mare Nostrum (Eurospan)
Рейтинг:
Цена: 23100.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: At the nexus of political science, development studies, and public policy, Developing States, Shaping Citizenship analyses an overlooked driver of political behaviour: citizens` past experience with the government through service provision.

Автор: Ringold Dena, Holla Alaka, Koziol Margaret
Название: Citizens and Service Delivery: Assessing the Use of Social Accountability Approaches in Human Development Sectors
ISBN: 0821389807 ISBN-13(EAN): 9780821389805
Издательство: Mare Nostrum (Eurospan)
Рейтинг:
Цена: 23100.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors – health, education and social protection – which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various “social accountability” tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens – individually and collectively – can influence service delivery through access to information and opportunities to use it to hold providers – both frontline service providers and program managers – accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.

Автор: Anjula Gurtoo; Colin Williams
Название: Developing Country Perspectives on Public Service Delivery
ISBN: 8132221591 ISBN-13(EAN): 9788132221593
Издательство: Springer
Рейтинг:
Цена: 93160.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The book examines the status of public service in developing countries, in the sectors of health, infrastructure, labour and marginalized populations, rural economy and public administration.