Human Resources Leadership in Hospitality, John Walker, Nicholas Thomas
Автор: Delphina Fonseca Название: Human Resources Management in the Hospitality Industry ISBN: 1681175479 ISBN-13(EAN): 9781681175478 Издательство: Gazelle Book Services Рейтинг: Цена: 230210.00 T Наличие на складе: Невозможна поставка. Описание: To have maintained its place as an essential text for so many years Human Resource Management in the Hospitality Industry has had to remain relevant to its broad audience. Todays hospitality professional must be an expert at managing many functions. Altogether, human resource management is the process of proper and maximises utilisation of available limited skilled workforce. The core purpose of the human resource management is to make efficient use of existing human resource in the organisation. Managing the workforce effectively is perhaps the single most important issue in delivering first-class service which underpins a hotels performance, reputation and profitability. At the international level, the countries of origin of hotel staff, particularly management and supervisors, have changed dramatically. In the past, companies, in order to preserve their brand integrity in new countries, tended to post skilled staff from their own already successful properties. In many countries, however, immigration rules have changed in order to protect local employment, ensuring that home-grown employees have employment priority. In addition, more international companies can now rely on a more abundant source of local trained labor in domestic markets, as a result of local education and training initiatives. Even so, restrictions on importing senior management and skilled supervisors present companies with challenges as they work to protect the integrity of their brand. This book provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprises workforce within the current business and social environment. The book examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the hospitality industry. The book provides comprehensive overview of the hospitality and tourism industries, and emphasizes the importance of effective human resources management to all organisations within them.
Название: Managing the ageing workforce in the east and the west ISBN: 1787146391 ISBN-13(EAN): 9781787146396 Издательство: Emerald Рейтинг: Цена: 102980.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book brings together Eastern and Western perspectives to explore human resource interventions into extending working life, including phased retirement, healthy work environments and lifelong learning. It assesses issues of implementation in differing cultural, intergenerational, institutional and family contexts.
Автор: Ozge Tayfur Ekmekci, Selin Metin Camgoz Название: Destructive Leadership and Management Hypocrisy: Advances in Theory and Practice ISBN: 1800431813 ISBN-13(EAN): 9781800431812 Издательство: Emerald Рейтинг: Цена: 100270.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Destructive Leadership and Management Hypocrisy: Advances in Theory and Practice explores detailed insights into destructive leadership, providing a deeper understanding of the implications of destructive leadership and valuable warnings and lessons to apply to your own career or organization.
Автор: Stallard Michael Lee Название: Connection Culture: The Competitive Advantage of Shared Identity, Empathy, and Understanding at Work ISBN: 195049652X ISBN-13(EAN): 9781950496525 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 18480.00 T Наличие на складе: Невозможна поставка. Описание: Provides a fresh way of thinking about leadership and offers recommendations for how to tap into the power of human connection. If you want to begin fostering a connection culture in your organisation, this book is your game-changing opportunity.
Автор: Van der Wagen/Davies Название: Supervision and Leadership in Tourism and Hospitality ISBN: 0304706868 ISBN-13(EAN): 9780304706860 Издательство: Cengage Learning Рейтинг: Цена: 66520.00 T Наличие на складе: Нет в наличии. Описание: A guide to supervision and leadership in the tourism and hospitality industry. It focuses on managing workplace operations and the management of staff, including job design, selection and training, and monitoring workplace performance. It also deals with policies and procedures.
Автор: Elshaer Название: Labor in Tourism and Hospitality Industry ISBN: 1771887311 ISBN-13(EAN): 9781771887311 Издательство: Taylor&Francis Рейтинг: Цена: 133730.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education.
Автор: Nickson Dennis Название: Human Resource Management for Hospitality and Tourism, 2 ed. ISBN: 0080966489 ISBN-13(EAN): 9780080966489 Издательство: Taylor&Francis Рейтинг: Цена: 58170.00 T Наличие на складе: Невозможна поставка. Описание: This book takes an integrated look at existing human resource management (HRM) policies and practices in the tourism and hospitality industries. Utilizing existing HRM theory and practice, tourism and hospitality industries are put into context, by considering the specific employment practices of these industries, such as managing tour reps or working in the airline industry.
Автор: Tesone, Dana Название: Handbook of Hospitality Human Resources Management ISBN: 0080450814 ISBN-13(EAN): 9780080450810 Издательство: Taylor&Francis Рейтинг: Цена: 224570.00 T Наличие на складе: Нет в наличии.
Автор: Chesser Jerald Название: Human Resource Management in a Hospitality Environment ISBN: 1771883006 ISBN-13(EAN): 9781771883009 Издательство: Taylor&Francis Рейтинг: Цена: 76550.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hospitality industry continues to grow every day, bringing new challenges and opportunities. This up-to-date textbook provides the information on effective human resource management that mana
Автор: Hayes David K., Ninemeier Jack D. Название: Human Resources Management in the Hospitality Industry ISBN: 1118988507 ISBN-13(EAN): 9781118988503 Издательство: Wiley Рейтинг: Цена: 130890.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Human Resources Management in the Hospitality Industry, 2nd Edition helps today s hospitality professional be an expert at managing many functions.
Автор: Magnini Vincent P. Название: Hotel Manager`s Handbook ISBN: 1771883480 ISBN-13(EAN): 9781771883481 Издательство: Taylor&Francis Рейтинг: Цена: 84710.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and benefit. With this practical, easy-to-use book, there is no need to sift through pages of narratives in order to identify actionable tactics and strategies that can be applied at the property-level. The book presents one unique and actionable customer satisfaction technique on each page--a useful feature for busy managers.
Автор: Huub Ruel, Ralf Burbach, Stefan Jooss Название: Talent Management Innovations in the International Hospitality Industry ISBN: 180071307X ISBN-13(EAN): 9781800713079 Издательство: Emerald Рейтинг: Цена: 93490.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Talent Management Innovations in the International Hospitality Industry explores a wide range of subjects within the talent management field, including employer branding, creative talent, talent pools, and mentoring initiatives, along with a focus on talent identification, development, and retention.
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