In his thirty years of working in corporations, Harvard Business School professor Michael Beer has witnessed firsthand how organizational silence derails strategic objectives. When employees can't speak truth to power, senior leaders don't hear what they need to hear about their company's fitness to compete, and employees lose trust in those leaders and become less committed to change.
In Fit to Compete, Beer presents an antidote to silence--principles and a time-tested innovative process for holding honest conversations with everyone in your organization. Used by over eight hundred organizations across the globe, the strategic fitness process has helped leaders in a diverse range of industries--including medical technology, information technology, banking, restaurant chains, and pharmaceuticals--hear the raw but necessary truth about the sources of misalignment between their strategies and their organizations.
In addition to step-by-step instructions, Beer offers detailed and illustrative case studies of companies that have conducted honest conversations to great effect. He also shows how to apply the process more broadly to a variety of strategic challenges and at multiple levels throughout the organization.
Practical, enlightening, and comprehensive, Fit to Compete is the book you should turn to if you to want create winning strategies that your entire company will rally behind.
Автор: Johnston Sue Название: Talk to Me: Workplace Conversations That Work ISBN: 0978283007 ISBN-13(EAN): 9780978283001 Издательство: Неизвестно Рейтинг: Цена: 24460.00 T Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Lisa Kuchta Название: Conversations with Your Audience: A Practical Guide for Preparing and Delivering Professional Presentations ISBN: 162661976X ISBN-13(EAN): 9781626619760 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 95260.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Conversations with Your Audience: A Practical Guide for Preparing and Delivering Professional Presentations provides practical and accessible advice to college students and pre-professionals on how to present effectively in a work environment. This book is a collaborative effort of the Communication Department at Southern Connecticut State University and represents their time-tested method of teaching students to design and deliver professional presentations to clients.Unlike many standard texts on oral communication skills that focus on writing and memorization, Conversations with Your Audience advocates a more realistic, audience-centered approach. Based on the tenet that effective presenters make their presentations feel like conversations, the material focuses on audience engagement and strengthening communication skills rather than on reciting manuscript or memorized speeches.Specific topics include analyzing and adjusting to your audience, planning and delivering organized and memorable presentations, refining your vocal quality and nonverbal communication, handling question-and-answer sessions, demonstrating respect for clients, creating effective visual aids, and working and presenting in groups. Performance-based rather than theory-based, Conversations with Your Audience helps students navigate the various stages of planning and delivering presentations in an easy-to-read format.
Автор: Lee Christopher D. Название: Performance Conversations: Using Questions to Coach Employees, Improve Productivity and Boost Confidence (Without Appraisals) ISBN: 158644669X ISBN-13(EAN): 9781586446697 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 28650.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Presents a new approach that is built upon a sound theoretical foundation, uses proven management techniques, and offers a novel framework and tool for managers for regulating and enhancing the performance of their staff.
The "New York Times" bestseller that changed the way millions communicate
" "Crucial Conversations"] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time." --from the Foreword by Stephen R. Covey, author of "The 7 Habits of Highly Effective People"
"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations." --Mark Victor Hansen, cocreator of the #1 "New York Times" bestselling series Chicken Soup for the Soul(R)
The first edition of "Crucial Conversations" exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situationsTransform anger and hurt feelings into powerful dialogueMake it safe to talk about almost anythingBe persuasive, not abrasive
Автор: Ike Lasater Название: Words That Work in Business, 2nd Edition: A Practical Guide to Effective Communication in the Workplace ISBN: 1934336157 ISBN-13(EAN): 9781934336151 Издательство: Gazelle Book Services Рейтинг: Цена: 20010.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Addressing the most common workplace relationship challenges, this manual shows how to use the principles of nonviolent communication to improve any workplace atmosphere. Offering practical tools that match recognizable work scenarios, this guide can help all employees positively affect their work relationships and company culture, regardless of their position. This handbook displays proven communication skills for effectively handling difficult conversations, reducing workplace conflict and stress, improving individual and team productivity, having more effective meetings, and giving and receiving meaningful feedback, thereby creating a more enjoyable work environment.
The ability to communicate effectively is not a skill everyone has, yet it remains the most important life skill of all. Even if your talents are lacking in this area, it doesn't mean you can't develop better communication tactics with practice.
But how to improve your communication skills? What benefit you can obtain?
With Effective Communication Skills, you will gain a better understanding of not only yourself but also other people around you. This will help you become a better problem solver, build trust and respect in business relationship and grow your career.
In Effective Communication Skills you will discover:
how to effectively convey a message in an assortment of talking situations.
the most common barriers the information may encounter at any stage and how to effectively overcome them.
what communication style is more powerful to express yourself and to display your emotions.
tips on how to relate with individuals with different communication styles.
the 9 Steps to effective listening (resolving disagreements, mending relationships and clearing out misunderstandings).
a step-by-step plan to run effective and successful meetings.
the secrets to write business emails, letters or reports quickly and easily.
Every good communicator continually works on the improvement of their skills. So even if you feel you've reached an all-star level, you can always benefit from reading Effective Communication Skills.
And even if you are an introvert or a shy person, especially in stressful situations, who thinks it's impossible to change... well, even in this case Effective Communication Skills will give you hints on how you can develop more assertive communication skills.
The ability to communicate effectively is not a skill everyone has, yet it remains the most important life skill of all. Even if your talents are lacking in this area, it doesn't mean you can't develop better communication tactics with practice.
But how to improve your communication skills? What benefit you can obtain?
With Effective Communication Skills, you will gain a better understanding of not only yourself but also other people around you. This will help you become a better problem solver, build trust and respect in business relationship and grow your career.
In Effective Communication Skills you will discover:
how to effectively convey a message in an assortment of talking situations.
the most common barriers the information may encounter at any stage and how to effectively overcome them.
what communication style is more powerful to express yourself and to display your emotions.
tips on how to relate with individuals with different communication styles.
the 9 Steps to effective listening (resolving disagreements, mending relationships and clearing out misunderstandings).
a step-by-step plan to run effective and successful meetings.
the secrets to write business emails, letters or reports quickly and easily.
Every good communicator continually works on the improvement of their skills. So even if you feel you've reached an all-star level, you can always benefit from reading Effective Communication Skills.
And even if you are an introvert or a shy person, especially in stressful situations, who thinks it's impossible to change... well, even in this case Effective Communication Skills will give you hints on how you can develop more assertive communication skills.
To communicate is to have power
Автор: Stoker John Название: Overcoming Fake Talk: How to Hold REAL Conversations That Cr ISBN: 0071815791 ISBN-13(EAN): 9780071815796 Издательство: McGraw-Hill Рейтинг: Цена: 26300.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: A compendium of ideas, frameworks, examples, and actions to improve conversations. It offers advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results.
Автор: Hayashi Shawn Kent Название: Conversations That Get Results and Inspire Collaboration: En ISBN: 0071805931 ISBN-13(EAN): 9780071805933 Издательство: McGraw-Hill Рейтинг: Цена: 18290.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The nineteenth century saw a lengthy and unusually intense conflict between religion and national politics over public space. Using case-studies of nations in both Europe and Latin America, the contirbutors to this unusual comparative volume explore the nature, background and consequences of this conflict from a revisionist and empirical viewpoint.
Автор: Schlachter Christina Tangora Название: Critical Conversations For Dummies ISBN: 1118490312 ISBN-13(EAN): 9781118490310 Издательство: Wiley Рейтинг: Цена: 15830.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The easy way to communicate best when it matters most Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts.
Автор: Baker Tim Название: Conversations at Work ISBN: 1137534168 ISBN-13(EAN): 9781137534163 Издательство: Springer Рейтинг: Цена: 18630.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Organizations are about conversations. For any organization to achieve its goals, people need to interact and those interactions require dialogue and conversation. Yet, thanks to technology, we seem to be having fewer genuine conversations. This book seeks to change this, through "how to skills" and wider cultural change advice.
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