Inclusive Development of Society: Proceedings of the 6th International Conference on Management and Technology in Knowledge, Service, Tourism & Hospit, Lumban Gaol Ford, Filimonova Natalia, Frolova Irina
Role and Impact of Tourism in Peacebuilding and Conflict Transformation is an essential reference source that provides an approach to peace through tourism by presenting a theoretical framework of tourism dynamics in international relations, as well as a set of peacebuilding case studies that illustrate the role of tourism in violent or critical scenarios of conflict. Featuring research on topics such as cultural diversity, multicultural interaction, and international relations, this book is ideally designed for policymakers, government officials, international relations experts, academicians, students, and researchers.
Автор: Toubes Diego R., Araъjo-Vila Noelia Название: Risk, Crisis, and Disaster Management in Small and Medium-Sized Tourism Enterprises ISBN: 1799869962 ISBN-13(EAN): 9781799869962 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 206970.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Tourism destinations are traditionally dominated by small and medium-sized enterprises that provide a wide range of products to tourists such as accommodation, travel services, transportation, recreation and entertainment, and food and beverage services. New knowledge and global risks have emerged, and small and medium-sized tourism enterprises (SMTEs) are now highly vulnerable.
Recently, the COVID-19 pandemic has hit the whole world and caused a change in the tourism paradigm. Many SMTEs around the world have been severely affected by the need to completely shut down their activities for months, and expectations for recovery in the medium term are not optimistic. SMTEs do not have the capacity and increased resources—financial, human, operational—of large companies to prepare for crisis contingencies (planning) and respond to the challenges they face. They simply do not have the resources or knowledge for risk analysis and the creation of crisis teams or plans.
This is an area of growing importance and concern, both in the public and private sectors, where specific research and more in-depth knowledge are needed.
Risk, Crisis, and Disaster Management in Small and Medium-Sized Tourism Enterprises connects research in the field of crisis management with the risks affecting small and medium-sized tourism enterprises. The book presents prevailing research on SME-related planning, response, and recovery during crisis situations, further propelling much-needed literature on these challenges in today's tourism industry. The chapters cover important topics such as terrorism threats, disaster management, resilient strategies, pandemic management, and risk analysis.
The target audience of this book will be composed of professionals working in the tourism and hospitality industries, restaurateurs, travel agencies, hotel executives, directors, managers, crisis and risk planners, policymakers, government officials, researchers, and academicians who are interested in the threats to tourism businesses and how small and medium-sized enterprises can manage and navigate these risks.
Role and Impact of Tourism in Peacebuilding and Conflict Transformation is an essential reference source that provides an approach to peace through tourism by presenting a theoretical framework of tourism dynamics in international relations, as well as a set of peacebuilding case studies that illustrate the role of tourism in violent or critical scenarios of conflict. Featuring research on topics such as cultural diversity, multicultural interaction, and international relations, this book is ideally designed for policymakers, government officials, international relations experts, academicians, students, and researchers.
"The Next Frontier of Restaurant Management is of the highest quality and appropriate for Service Management courses at the graduate level." ? (Richard Ghiselli, Purdue University)
The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: * Creating and preserving a healthy company culture * Developing and upholding standards of service * Successfully navigating guest complaints to promote loyalty * Creating a desirable (and profitable) ambiance * Harnessing technology to improve guest and employee experiences * Mentoring employees
Maynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
Название: Applying partial least squares in tourism and hospitality research ISBN: 1787567001 ISBN-13(EAN): 9781787567009 Издательство: Emerald Рейтинг: Цена: 116530.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Ten chapters discuss key aspects of advanced PLS analysis and its practical applications, covering new guidelines and improvements in the use of PLS-PM as well as various individual topics.
Автор: Bilgin Mehmet Huseyin, Danis Hakan, Demir Ender Название: Eurasian Business Perspectives: Proceedings of the 25th Eurasia Business and Economics Society Conference ISBN: 3030350533 ISBN-13(EAN): 9783030350536 Издательство: Springer Цена: 139750.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This volume of Eurasian Studies in Business and Economics presents selected theoretical and empirical papers from the 25th Eurasia Business and Economics Society (EBES) Conference, held in Berlin, Germany, in May 2018.
Автор: Spohrer Jim, Leitner Christine Название: Advances in the Human Side of Service Engineering: Proceedings of the Ahfe 2020 Virtual Conference on the Human Side of Service Engineering, July 16-2 ISBN: 3030510565 ISBN-13(EAN): 9783030510565 Издательство: Springer Рейтинг: Цена: 139750.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Identifying trendsetters in online social networks - a machine learning approach.- Consume less, create more - Digital services in the context of sustainability.- Influence of survey link locational placement on the user rating.- Toward a computable scholarly record.- Research approaches to service innovation: Organizational perspectives.- Innovation-as-a-service: Emergent lessons from an AI innovation management project.- Barriers to Service Innovation using Data Science.- Service design approaches to drive employee engagement.
Автор: Bilgin Mehmet Huseyin, Danis Hakan, Demir Ender Название: Eurasian Business Perspectives: Proceedings of the 23rd Eurasia Business and Economics Society Conference ISBN: 3030401596 ISBN-13(EAN): 9783030401597 Издательство: Springer Рейтинг: Цена: 139750.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book presents selected theoretical and empirical papers from the 23rd Eurasia Business and Economics Society (EBES) Conference, held in Madrid, Spain.
Автор: Bilgin Mehmet Huseyin, Danis Hakan, Demir Ender Название: Eurasian Business Perspectives: Proceedings of the 28th Eurasia Business and Economics Society Conference ISBN: 3030485072 ISBN-13(EAN): 9783030485078 Издательство: Springer Цена: 93160.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book gathers selected theoretical and empirical papers from the 28th Eurasia Business and Economics Society (EBES) Conference, held in Coventry, United Kingdom.
Автор: Bilgin Mehmet Huseyin, Danis Hakan, Demir Ender Название: Eurasian Business Perspectives: Proceedings of the 25th Eurasia Business and Economics Society Conference ISBN: 3030350509 ISBN-13(EAN): 9783030350505 Издательство: Springer Рейтинг: Цена: 139750.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This volume of Eurasian Studies in Business and Economics presents selected theoretical and empirical papers from the 25th Eurasia Business and Economics Society (EBES) Conference, held in Berlin, Germany, in May 2018.
Автор: Coşkun İnci Oya, Lew Alan, Othman Norain Название: Heritage Tourism Beyond Borders and Civilizations: Proceedings of the Tourism Outlook Conference 2018 ISBN: 9811553726 ISBN-13(EAN): 9789811553721 Издательство: Springer Цена: 139750.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The book also analyzes both the tangible and intangible properties of natural, cultural, and historical heritage and how these relate to and influence tourism, and evaluates the importance and role of heritage in tourism destinations and products.
Автор: Bilgin Mehmet Huseyin, Danis Hakan, Demir Ender Название: Eurasian Business Perspectives: Proceedings of the 29th Eurasia Business and Economics Society Conference ISBN: 3030650847 ISBN-13(EAN): 9783030650841 Издательство: Springer Цена: 139750.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: People use science every single day in their jobs! From a smoothie maker creating a vortex to blend fruit and vegetables to firefighters extinguishing a blaze by breaking the fire triangle, the jobs and occupations at the heart of this super-creative non-fiction read will inspire all children to seek out the everyday science in the world around us.
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