Автор: Boice James Montgomery, Ryken Philip Название: Foundations of the Christian Faith: A Comprehensive & Readable Theology ISBN: 083085214X ISBN-13(EAN): 9780830852147 Издательство: Неизвестно Рейтинг: Цена: 56090.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: In one systematic volume, James Montgomery Boice provides a readable overview of Christian theology. Both students and pastors will benefit from this rich source that covers all the major doctrines of Christianity. With scholarly rigor and a pastor's heart, Boice carefully opens the topics of the nature of God, the character of his natural and special revelation, the fall, and the person and work of Christ. He then goes on to consider the work of the Holy Spirit in justification and sanctification. The book closes with careful discussion of ecclesiology and eschatology. This updated edition includes a foreword by Philip Ryken and a section-by-section study guide. Both those long familiar with Boice and those newly introduced to him will benefit from his remarkable practicality and thoroughness, which will continue to make this a standard reference for years to come.
Автор: Boice, James Montgomery Название: Whatever happened to the gospel of grace? ISBN: 1433511290 ISBN-13(EAN): 9781433511295 Издательство: Неизвестно Рейтинг: Цена: 16890.00 T Наличие на складе: Поставка под заказ. Описание: Believing that ignorance of God and neglect of the gospel of grace are at the root of evangelicalism`s problems, Boice`s explanation of the five "solas" of the Reformation offer the solution for the church today.
Автор: Boice, James Montgomery Название: Psalms ISBN: 0801065852 ISBN-13(EAN): 9780801065859 Издательство: Неизвестно Рейтинг: Цена: 24280.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This insightful commentary from James Montgomery Boice offers a thorough exploration of Psalms 42-106.
Автор: Boice James Название: The Shooting ISBN: 1939419743 ISBN-13(EAN): 9781939419743 Издательство: Неизвестно Рейтинг: Цена: 15630.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Meet the most hated woman in America: Jenny Sanders (also known as the country's most successful gun control advocate). On her way to New York City, to the site of yet another shooting, she encounters one of her many opponents. Their shocking collision will plunge you directly into the world of James Boice's fourth and most urgent novel. It begins with Lee Fisher, a boy raised as a patriot and native son who cannot escape the influence of his troubled father. The heir to a massive family fortune, Lee struggles to find his place in the world. By the time a stranger walks through the unlocked door of his New York City penthouse, Lee is as terrified by his own isolation as he is by the threat posed by the intruder. The stranger -- unarmed teenager Clayton Kabede -- carries with him an immigrant story as profound as the American experience itself. Refugees and militia men, Russian physicists and inner city teens, Rikers Island inmates and Second Amendment repealists, beat cops and $1000-per-hour defense attorneys -- James Boice delivers an unprecedented portrait of contemporary America through the prism of a single shooting.
Автор: Boice Judith Название: The Green Medicine Chest: Healthy Treasures for the Whole Family ISBN: 1614480583 ISBN-13(EAN): 9781614480587 Издательство: Неизвестно Рейтинг: Цена: 18350.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Are you concerned about how pharmaceutical drugs are affecting your health? Do you want to use medicines that are good for your body and the Earth? Are you looking for natural ways to improve your family`s health? The Green Medicine Chest guides you in effectively using natural medicines to treat acute illnesses and build greater levels of health.
Автор: Boice Heath P. Название: O.G.- It`s Christmas: An Ocean Grove Mystery ISBN: 0615815057 ISBN-13(EAN): 9780615815053 Издательство: Неизвестно Цена: 8030.00 T Наличие на складе: Есть у поставщика Поставка под заказ.
Автор: Boice Michael Scot Название: Escape Key ISBN: 1794544062 ISBN-13(EAN): 9781794544062 Издательство: Неизвестно Цена: 11490.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Literally ripped from today's headlines. A mysterious illness that is mimicking Alzheimer's, rendering both young and old alike entirely without thought. One remote research data analyst slowly pulls the pieces together and is swept up in a world of politics and intrigue she never intended. Torn between family and duty she chooses family, only to be pulled back into the panicked medical and military community to seek a way out of this impending disaster. Overwhelmed infrastructure starts to collapse with the onslaught of dead or dying lining the streets. The military is activated to handle the problem. Martial law declared. Nothing will be as it was. Then the lights go out.
Автор: Boice-Pardee Heath, Richardson Emily, Soisson Eileen Название: Elevating Customer Service in Higher Education: A Practical Guide ISBN: 1948658038 ISBN-13(EAN): 9781948658034 Издательство: Неизвестно Цена: 74710.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
Elevating Customer Service in Higher Education provides an in-depth guide by three practitioners with decades of combined experience in the higher education and hospitality sectors. Our authors are deeply embedded in customer service initiatives and have certified hundreds of higher-ed professionals at Academic Impressions' customer service trainings and on-campus workshops.
In this guide, our authors will walk you through:
Core service competencies
Strategies for supporting frontline staff in enhancing customer service
Examples of customer service scripts for dialogue, phone, voicemail, and email
Detailed guidelines for creating physical environments on campus that facilitate better service
Worksheets and tools for auditing policies and practices that impact customer service
Tips for cultivating faculty and staff buy-in
Examples of exemplary customer service initiatives at other colleges and universities
REVIEWS
"Elevating Customer Service should be read by every administrator who cares about retention and service excellence." - Neal Raisman, N. Raisman & Associates
"In today's competitive market in higher education, a partnership between academics and customer service is key to attracting and retaining students. This handbook shows practitioners how to enhance service excellence while maintaining academic integrity." - Bill Destler, President Emeritus, Rochester Institute of Technology
"How refreshing and encouraging it is to read a book about customer service on today's college campuses. The reality is higher education today is rapidly changing and models of leading a university are significantly altered in todays environment. Customer service can no longer be viewed as a negative concept on our campuses. Rather, such service is mandated today in whatever form one wishes to call it. Students, parents, employers, and college employees are demanding it. Implementing such measures that change a campus's culture may mean the difference between those colleges that survive and those that do not. The foundations of quality service discussed in this book should be mandatory reading for all college administrators." - David DeCenzo, President, Coastal Carolina University
"This insightful book provides a step-by-step guide to assess, evaluate, and implement strategies to improve the effectiveness of any department or division within the academy. The authors provide valuable information and a workable template to enhance the student experience on campus and ultimately improve retention, and recruitment efforts in an era in which colleges and universities are fiercely competing to attract and retain students." - Jim Pillar, Associate Vice President of Housing, Monmouth University
"This really made me think about our office environment and how we can work toward improving not only the student experience but the front-line staff experience as well. It truly is a practical guide with relevant activities and things to consider." - Kerri Wilson, Director of Off-Campus Living and Community Partnerships, Rutgers University-New Brunswick
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