The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service, Guy Mary E., Mastracci Sharon H., Yang Seung-Bum
Автор: Mary E. Guy; Sharon H. Mastracci; Seung-Bum Yang Название: The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service ISBN: 3030248224 ISBN-13(EAN): 9783030248222 Издательство: Springer Рейтинг: Цена: 186330.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and its disavowal of the emotive component to public service delivery. Providing a comprehensive and comparative overview of the current research in this previously understudied area, this handbook situates emotional labor within public service and establishes emotional labor within individual, organizational, cultural, and situational scenarios. With chapters spanning twelve different countries across six continents, this handbook provides groundbreaking survey research that probes the daily work experience of public servants, paying special attention to the relational aspect of public service delivery. It ultimately seeks to revise the current public service paradigm, and will be an invaluable resource to researchers, public managers, and international public service organizations as the first of its kind for the public administration market.
Автор: Anjula Gurtoo; Colin Williams Название: Developing Country Perspectives on Public Service Delivery ISBN: 8132221591 ISBN-13(EAN): 9788132221593 Издательство: Springer Рейтинг: Цена: 93160.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The book examines the status of public service in developing countries, in the sectors of health, infrastructure, labour and marginalized populations, rural economy and public administration.
Автор: Anjula Gurtoo; Colin Williams Название: Developing Country Perspectives on Public Service Delivery ISBN: 8132229118 ISBN-13(EAN): 9788132229117 Издательство: Springer Рейтинг: Цена: 93160.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The book examines the status of public service in developing countries, in the sectors of health, infrastructure, labour and marginalized populations, rural economy and public administration.
Автор: Guy Mary E., Newman Meredith a., Mastracci Sharon H. Название: Emotional Labor: Putting the Service in Public Service: Putting the Service in Public Service ISBN: 0765621177 ISBN-13(EAN): 9780765621177 Издательство: Taylor&Francis Рейтинг: Цена: 63280.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice. This book focuses on this emotional labor and what it takes to perform it. It contains stories from the trenches gleaned through interviews, focus groups, and survey data.
Автор: Sullivan, Helen, Dickinson, Helen, Henderson, Hayl Название: The Palgrave Handbook of the Public Servant ISBN: 3030299791 ISBN-13(EAN): 9783030299798 Издательство: Springer Рейтинг: Цена: 559010.00 T Наличие на складе: Поставка под заказ. Описание: The Palgrave Handbook of the Public Servant examines what it means to be a public servant in today`s world(s) where globalisation and neoliberalism have proliferated the number of actors who contribute to the public purpose sector and created new spaces that public servants now operate in.
Автор: Gbenga Emmanuel Afolayan, Akeem Ayofe Akinwale Название: Global Perspectives on Development Administration and Cultural Change ISBN: 1522506292 ISBN-13(EAN): 9781522506294 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 165390.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Investigates the impact of economic growth on different demographics throughout the world. Identifying theoretical concepts and notable topics in the areas of economic development, organisational culture, and cultural shifts, this book is an essential reference for policymakers, development planners, international institutions, public policy analysts, administrators, researchers, and NGOs.
Автор: Brian Watermeyer; Judith McKenzie; Leslie Swartz Название: The Palgrave Handbook of Disability and Citizenship in the Global South ISBN: 3030090523 ISBN-13(EAN): 9783030090524 Издательство: Springer Рейтинг: Цена: 260870.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The volume explores what life for disabled people in low and middle income countries tells us about subjects such as identity and intersectionality, labour and the global market, family life and intimate relationships, migration, climate change, access to the digital world, participation in sport and the performing arts, and much else.
Автор: Olena Hankivsky; Julia S. Jordan-Zachery Название: The Palgrave Handbook of Intersectionality in Public Policy ISBN: 3319984721 ISBN-13(EAN): 9783319984728 Издательство: Springer Рейтинг: Цена: 279500.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Grounded in black feminist scholarship and activism and formally coined in 1989 by black legal scholar Kimberle Williams Crenshaw, intersectionality has garnered significant attention in the field of public policy and other disciplines/fields of study.
Автор: Loeffler Elke, Bovaird Tony Название: The Palgrave Handbook of Co-Production of Public Services and Outcomes ISBN: 3030537048 ISBN-13(EAN): 9783030537043 Издательство: Springer Цена: 214280.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This Handbook provides a comprehensive and authoritative account of the movement towards co-production of public services and outcomes, a topic which has recently become one of the most intensely debated in public management and administration, both in practice and in the academic literature.
Автор: Debora Valentina Malito; Gaby Umbach; Nehal Bhuta Название: The Palgrave Handbook of Indicators in Global Governance ISBN: 3319627066 ISBN-13(EAN): 9783319627069 Издательство: Springer Рейтинг: Цена: 186330.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This volume brings together both academic and institutional perspectives to examine the production, use and contestation of indicators in global governance.
Автор: Boonin Название: The Palgrave Handbook of Philosophy and Public Policy ISBN: 3319939068 ISBN-13(EAN): 9783319939063 Издательство: Springer Рейтинг: Цена: 204970.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
This book brings together a large and diverse collection of philosophical papers addressing a wide variety of public policy issues. Topics covered range from long-standing subjects of debate such as abortion, punishment, and freedom of expression, to more recent controversies such as those over gene editing, military drones, and statues honoring Confederate soldiers. Part I focuses on the criminal justice system, including issues that arise before, during, and after criminal trials. Part II covers matters of national defense and sovereignty, including chapters on military ethics, terrorism, and immigration. Part III, which explores political participation, manipulation, and standing, includes discussions of issues involving voting rights, the use of nudges, and claims of equal status. Part IV covers a variety of issues involving freedom of speech and expression. Part V deals with questions of justice and inequality. Part VI considers topics involving bioethics and biotechnology. Part VII is devoted to beginning of life issues, such as cloning and surrogacy, and end of life issues, such as assisted suicide and organ procurement. Part VIII navigates emerging environmental issues, including treatments of the urban environment and extraterrestrial environments.
Автор: David Boonin Название: The Palgrave Handbook of Philosophy and Public Policy ISBN: 3030067424 ISBN-13(EAN): 9783030067427 Издательство: Springer Рейтинг: Цена: 204970.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
This book brings together a large and diverse collection of philosophical papers addressing a wide variety of public policy issues. Topics covered range from long-standing subjects of debate such as abortion, punishment, and freedom of expression, to more recent controversies such as those over gene editing, military drones, and statues honoring Confederate soldiers. Part I focuses on the criminal justice system, including issues that arise before, during, and after criminal trials. Part II covers matters of national defense and sovereignty, including chapters on military ethics, terrorism, and immigration. Part III, which explores political participation, manipulation, and standing, includes discussions of issues involving voting rights, the use of nudges, and claims of equal status. Part IV covers a variety of issues involving freedom of speech and expression. Part V deals with questions of justice and inequality. Part VI considers topics involving bioethics and biotechnology. Part VII is devoted to beginning of life issues, such as cloning and surrogacy, and end of life issues, such as assisted suicide and organ procurement. Part VIII navigates emerging environmental issues, including treatments of the urban environment and extraterrestrial environments.
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