Transforming Communication in Leadership and Teamwork: Person-Centered Innovations, Motschnig Renate, Ryback David
Автор: Motschnig Название: Transforming Communication in Leadership and Teamwork ISBN: 3319454854 ISBN-13(EAN): 9783319454856 Издательство: Springer Рейтинг: Цена: 102480.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This accessible, highly interactive book presents a transformative approach to communication in leadership to meet workplace challenges at both local and global levels. Informed by neuroscience, psychology, as well as leadership science, it explains how integrating and properly balancing two key focal points of management—the tasks at hand and the concerns of others and self—can facilitate decision-making, partnering with diverse colleagues, and handling of crises and conflicts. Case examples, a self-test, friendly calls for reflection, and practical exercises provide readers with varied opportunities to assess, support, and evoke their readiness to apply these real-world concepts to their own style and preferences. Together, these chapters demonstrate the best outcomes of collaborative communication: greater effectiveness, deeper empathy with improved emotional fulfillment, and lasting positive change. Included in the coverage: · As a manager, can I be human? Using the two-agenda approach for more effective—and humane—management.· Being and becoming a person-centered leader and manager in a crisis environment.· Methods for transforming communication: dialogue.· Open Case: A new setting for problem-solving in teams.· Integrating the two agendas in agile management.· Tasks and people: what neuroscience reveals about managing both more effectively.· Transforming communication in multicultural contexts for better understanding across cultures. As a skill-building resource, Transforming Communication in Leadership and Teamwork offers particular value:· to diverse business professionals, including managers, leaders, and team members seeking to become more effective· business consultants and coaches working with people in executive positions and/or teams· leaders and members of multi-national teams · executives, decision makers and organizational developers · instructors and students of courses on effective communication, social and professional skills, human resources, communication and digital media, leadership, teamwork, and related subjects.
Автор: Timothy Storlie Название: Person-Centered Communication with Older Adults ISBN: 0124201326 ISBN-13(EAN): 9780124201323 Издательство: Elsevier Science Рейтинг: Цена: 52770.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
Providers serving older adults face a growing problem. Older adults are becoming increasingly dissatisfied with service quality citing deficits in provider communication and relationship skills. The author argues this dissatisfaction is largely related to three widespread issues: ageism, use of professional jargon, and age-related changes in the older adult. To address these concerns, Dr. Storlie advocates adoption of an evidence-based, person-centered approach to communication.
The benefits of person-centered communication are many. They can increase older adult satisfaction with provider services, enhance mutual respect and understanding, improve accuracy of information exchanged, positively impact service outcomes, increase compliance with provider recommendations, and reduce the frustration and stress often experienced by both provider and older adult.
Rare to this genre, readers are introduced to several under-explored topics within the field of communication, along with methods for applying concepts from research findings into these topics to enhance the quality of interpersonal communication. Topics include the role of mental imagery in the communication process, the influence of neurocardiology on relationships, and controversial findings from research into quantum physics. The book concludes by highlighting progress made in narrowing the interpersonal communication gap and forecasts how communications-oriented technological advances might improve quality of life for 21st century older adults and the providers who serve them.
Utilizing interdisciplinary case studies to illustrate common problematic situations, this book provides detailed exercises that explain how providers can integrate person-centered communication into their practices to improve provider-older adult interactions. Written in a style designed to maximize learning, it helps providers find the information they need, understand what they read, and apply what they've learned to improve professional communication.
Person-Centered Communication with Older Adults is an essential guide for today's healthcare professionals and other aging-services providers, and also for the educators who help to prepare the providers of tomorrow.
Автор: Motschnig Renate Название: Person-centred Communication ISBN: 0335247288 ISBN-13(EAN): 9780335247288 Издательство: McGraw-Hill Рейтинг: Цена: 41170.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Articulates the first comprehensive person-centred communication model, and its use in therapy and the helping professions.
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