Innovating and Collaborating in the Digital Era: The Role of Emotional Intelligence for Innovation Leadership and Collaborative Innovation, Jara Pascual
Only by understanding IT-driven business services and anchoring them in a service design statement (SDS) can enterprises translate business needs into IT-intensive business services.
In Collaborative Business Design - Improving and innovating the design of IT-driven business services, Brian Johnson and L on-Paul de Rouw comprehensively explain how to use business service design (BSD) to formulate an effective SDS that will help business and IT cooperate to create robust, efficient services that support business requirements.
Product overview
Collaborative Business Design delves into the inner workings of services, with the aim of making sure that each side - business and IT - understands the other's needs and drivers so that services can deliver what is required, expected and promised throughout their lifecycle. It:
Examines the gap in understanding between IT and business.
Introduces BSD - an analytic approach to understanding the characteristics of IT-driven business services.
Provides an overview of the components and characteristics of IT-driven business services.
Considers the different parts of the BSD and SDS.
Offers insight into the design of IT-driven business services using BSD.
Discusses practical consequences for business transformation to continuously define, develop and improve services that customers want to use.
Full of useful diagrams and examples (and quotations from an unusual range of sources including Star Trek, Mick Jagger and Oscar Wilde), Collaborative Business Design explains how to guide the development, building, programme management, and maintenance of IT-driven business services.
Introducing business service design (BSD)
BSD is a simple approach to designing the overarching architecture of any IT-driven business service.
It merges the pragmatism and logic of the UK Government Gateway method with service blueprinting and the stakeholder approach to gaining consensus.
BSD is not an architecture for software development or for technology support - it complements existing frameworks such as TOGAF, IT4IT, BiSL(R) Next and ITIL(R) by focusing on business architecture, a subject rarely discussed before designing an IT-intensive, complex business service.
Who should read this book
This book is intended for anyone responsible for designing and implementing IT-driven services, or who is involved in their operation. This includes everyone on both sides of supply and demand, including:
Internal and external service providers, such as service managers, contract managers, bid managers, lead architects, requirement analysts
Business, financial, sales, marketing and operations managers who are responsible for output and outcome
Sales and product managers who need to present and improve service offerings
Developers who need to develop new and improved services
Contract managers and those responsible for purchasing
Consultants, strategists, business managers, business process owners, business architects, business information managers, chief information officers, information systems owners and information architects
About the authors
Brian Johnson has published more than 30 books, including over a dozen official titles in the IT Infrastructure Library (ITIL), many of which are used worldwide. He designed and led the programme for ITIL version 2. L on-Paul de Rouw studied technical management and organisation sociology. He worked for several years as a consultant and researcher in the private sector.
Автор: Awdhesh Singh Название: Practising Spiritual Intelligence: For Innovation, Leadership & Happiness ISBN: 8183283241 ISBN-13(EAN): 9788183283243 Издательство: Gazelle Book Services Рейтинг: Цена: 14230.00 T Наличие на складе: Невозможна поставка. Описание: Spiritual Intelligence refers to the intuitive knowledge of the self, others, situations and techniques to achieve the desired objectives. Hence it can be called the soul of all intelligences.
Spiritual Intelligence enhances our power to inspire others by transforming their souls in such a way that their desires and aspirations are aligned in a single direction.
Soul is beyond all reason and intellect. It is, in fact, the source of mind and intellect. One who knows his soul knows the universe, since soul is nothing but the microcosm of the universe. This book explains this body-soul continuum and suggests practical steps to evolve through the body-senses-mind-intellect to reach our soul.
Innovation and Collaboration in the Digital Era provides a holistic approach to collaborative innovation, innovation management and innovation leadership. It is full of practical advice and includes 34 interviews with high-level politicians, innovation industry leaders, academics and entrepreneurs discussing the reality of innovation and how to create change for a positive impact. Many quotes are included from researchers and practitioners in the innovation field who have participated as guests in the author’s podcast “Business of Collaboration” or in interviews with the Collabwith Magazine which she produces.
This is a powerful book full of practical frameworks and one-page canvases which act as reminders of the value of making needs and expectations explicit. The author provides frameworks and tools that can be used to support collaboration journeys across different sectors and organizations. She also offers clarity to the reader for their innovation journey and brings a new perspective on how to innovate and understand innovation.
Jara Pascual focuses on the importance of managing emotions and feelings of frustration which can be very common during a collaborative innovation process. She explores the interaction between Emotional Intelligence and business and shows how to remove and manage frustration and how to produce a positive outcome.
Innovation and Collaboration in the Digital Era will empower the reader to take action and show how to change your conversation about innovation and collaboration. “Jara Pascual, with colleague Celia Avila-Rauch, has been able to distill and apply the ability model of emotional intelligence to the art and science of innovation and innovation leadership. In our work we note that feelings are not always facts but that emotions as a form of data. More than that, emotions can assist or facilitate with decision making, creativity and innovation rather than getting in the way, but only if leaders are “smart” about emotions and develop and deploy their emotional intelligence skills.” Dr David R Caruso, Emotional Intelligence Skills Group, Founder Yale Center for Emotional Intelligence, Research Affiliate
Innovation needs innovation: Innovation is broken. Business leadership and management struggle to find ways to crack through their own corporate politics or bureaucratic silos, to move from defense to offense, to nurture real breakthrough, to drive visionary creativity in ways that add new value to everything they do. In Innovating Innovation, David Morey, one of America's leading strategic consultants, will teach, coach, and guide you across eleven concrete and pragmatic steps that unlock and drive day-to-day innovation in your business and help you take long-term competitive advantage in your marketplace.
Make change and innovation happen: Innovating Innovation synergizes what is best in classic innovation theories with an insurgent strategic model inspired by one of Morey's first corporate clients, Apple founder Steve Jobs. It shows how to lead innovation that creates the products of visionary genius without the necessity for actual genius. It provides practical tools and guidance on building and leading the teams, working conditions, organizational structures, and cultures of market-made and market-making innovation. It illustrates a roadmap to the disruptive periphery, the organizational margins at which real innovation actually takes place.
Innovation can be taught: Innovating Innovation is a framework to counter failure. It directs you, the reader, to the consumer, the very person who will actually tell you how to innovate the benefits to create a future you can own. This book invites you to "think different," to become a change leader, to go the "wrong" way to get to the right places. And it shows you how to apply the pragmatic lessons of Agile software development to absolutely everything and to accelerate your leadership career and your company's success by stepping up from mere evolution to punctuated equilibrium, evolution as breakthrough.
Your business needs unique innovation: You and your business need innovation as never before and unlike anyone else's. This is lesson number one. And in the space of eleven chapters, Innovating Innovation offers lesson number two: You don't need to be a genius to deliver the performances, products, and services of innovation at genius levels in the most opportunity-rich and threat-intensive business environment in history. Your management and leadership skills will improve immensely, taking your business to a level of innovation success beyond what it has ever achieved before.
Innovating Innovation is a step-by-step handbook for teaching, and at times even tricking, your organization, your culture, and your company into real-world change. After reading this new battlefield manual for innovation, you will:
Learn the Disruptive Periphery Concept and how it can give you the tools to help your business
Discover a practical marketing-centric focus applied to innovation
Reap the benefits of lessons developed from thirty years of real-world global consulting and training experience
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Автор: John B. Nash Название: Design Thinking in Schools: A Leader`s Guide to Collaborating for Improvement ISBN: 1682534200 ISBN-13(EAN): 9781682534205 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 50160.00 T Наличие на складе: Нет в наличии. Описание: School innovation expert John B. Nash demonstrates how design thinking can be adapted successfully by busy school leaders seeking student-centered solutions to a range of challenges. Based on a decade of work teaching school leaders nationally and internationally, Design Thinking in Schools shows how leaders can adopt a design thinking mindset to uncover problems and harness the ideas and energy of students and other stakeholders to create unique, effective solutions within a single semester or school year. The book is a step-by-step guide that offers critical guidance and field?tested tools for choosing design teams, developing prototypes, and selecting promising ideas to take to scale. It includes rich examples of educators at the elementary, middle, and high school level who have used design thinking to find creative solutions for improving student engagement, school climate, and parent-teacher conferences, among many other challenges. Nash illustrates how school leaders can use the design thinking process to access a range of student voices for a diversity of opinions and feedback on topics that better inform school change. Lively and inspiring, Design Thinking in Schools is a critical resource for school leaders seeking to leverage the untapped wealth of knowledge and experience contained within their own buildings to make schools innovative places of learning.
Автор: John B. Nash Название: Design Thinking in Schools: A Leader`s Guide to Collaborating for Improvement ISBN: 1682534197 ISBN-13(EAN): 9781682534199 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 25910.00 T Наличие на складе: Нет в наличии. Описание: School innovation expert John B. Nash demonstrates how design thinking can be adapted successfully by busy school leaders seeking student-centered solutions to a range of challenges. Based on a decade of work teaching school leaders nationally and internationally, Design Thinking in Schools shows how leaders can adopt a design thinking mindset to uncover problems and harness the ideas and energy of students and other stakeholders to create unique, effective solutions within a single semester or school year. The book is a step-by-step guide that offers critical guidance and field?tested tools for choosing design teams, developing prototypes, and selecting promising ideas to take to scale. It includes rich examples of educators at the elementary, middle, and high school level who have used design thinking to find creative solutions for improving student engagement, school climate, and parent-teacher conferences, among many other challenges. Nash illustrates how school leaders can use the design thinking process to access a range of student voices for a diversity of opinions and feedback on topics that better inform school change. Lively and inspiring, Design Thinking in Schools is a critical resource for school leaders seeking to leverage the untapped wealth of knowledge and experience contained within their own buildings to make schools innovative places of learning.
Автор: Ninivaggi Frank John Название: Making Sense of Emotion: Innovating Emotional Intelligence ISBN: 144227588X ISBN-13(EAN): 9781442275881 Издательство: Rowman & Littlefield Publishers Рейтинг: Цена: 119680.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Emotions often get in the way of our functioning or understanding a situation. This book helps readers better understand emotions, as they learn to perceive, recognize, identify, and adapt their emotional reserves to increase well-being and happiness. Parents will also learn how to teach emotional fitness to developing children.
Автор: Linder Kathryn E. Название: The Business of Innovating Online: Practical Tips and Advice from Industry Leaders ISBN: 1620368420 ISBN-13(EAN): 9781620368428 Издательство: Taylor&Francis Рейтинг: Цена: 137810.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Through specific examples and practical suggestions from experienced e-learning leaders, this book introduces readers to concrete strategies for how to create a climate of creativity and innovation that can lead to more successful and scalable online programs and initiatives. The book describes the logistics required to create an agile online education enterprise.
Автор: Peter A. Gloor Название: Swarm Leadership and the Collective Mind: Using Collaborative Innovation Networks to Build a Better Business ISBN: 1787142019 ISBN-13(EAN): 9781787142015 Издательство: Emerald Рейтинг: Цена: 31120.00 T Наличие на складе: Есть Описание: This book helps you to become the leader of your own swarm by building its collective consciousness. A successful swarm business channels the competitive energies of all stakeholders towards collaboration. The journey from homo competitivus to homo collaborensis starts with recruiting and building an intrinsically motivated group of early enthusiasts, the Collaborative Innovation Network. These teams of homo collaborensis combine the four principles of social quantum physics to create collective consciousness: empathy that builds entanglement, and reflection that leads to personal reboot and refocus. Once the team is operational, its collaboration can be tracked and boosted using the "six honest signals of collaboration", patterns of collaboration, which will further increase the performance of the swarm. The six honest signals are central leadership, rotating leadership, balanced contribution, responsiveness, honest sentiment, and shared context. These concepts are illustrated with examples from leading organizations based on decades of research by the author at MIT, ranging from the creation of the Web, Uber and Airbnb to Fortune 500 high tech firms and healthcare organizations.
Автор: Linder Kathryn E. Название: The Business of Innovating Online: Practical Tips and Advice from Industry Leaders ISBN: 1620368439 ISBN-13(EAN): 9781620368435 Издательство: Taylor&Francis Рейтинг: Цена: 48950.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Through specific examples and practical suggestions from experienced e-learning leaders, this book introduces readers to concrete strategies for how to create a climate of creativity and innovation that can lead to more successful and scalable online programs and initiatives. The book describes the logistics required to create an agile online education enterprise.
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