G.E.T. Customer Service Excellence: Create Wold-Class Customer Service Standards 9781098319816

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Автор: Walpert Nick
Название: G.E.T. Customer Service Excellence: Create Wold-Class Customer Service Standards
ISBN: 9781098319816
Издательство: Bookbaby
Классификация:

Религии и верования

Религиоведение: Общие положения

Христианство

Христанская духовность и религиозный опыт

Христанская жизнь и культовая практика Христианства

Личные свидетельства христианской мистики и популярные духоподъёмные произведения

Молитвы и богослужебные тексты

Гендерные исследования: женщины

Реализация личных прав и личностное развитие

ISBN-10: 1098319818
Обложка/Формат: Paperback
Страницы: 54
Вес: 0.09 кг.
Дата издания: 29.10.2020
Язык: English
Размер: 21.08 x 13.72 x 0.76 cm
Читательская аудитория: General (us: trade)
Подзаголовок: Create wold-class customer service standards
Рейтинг:
Поставляется из: США
Описание: G.E.T. Customer Service Excellence is a must-have book to add to any customer service training program. Its great for large or small companies since it is general enough for any industry but in-depth enough to be truly useful. This book can be the basis of a training program, an addition to a training program and a reference guide.

Every manager/owner should have a copy of this book for themselves. Specifically targeted at managers/owners and includes many valuable insights.

Managers/owners will come away with a new appreciation and understanding of their role in attaining company wide, world-class customer service standards, as well as ideas on how to effectively reward, or constructively criticize, their customer service personnel.

Every executive and manager has a responsibility to positively influence their workplace culture. G.E.T. Customer Service Excellence gives you the tools and insights to do it with simplicity and style.

G.E.T. Customer Service Excellence also comes with a wealth of information and motivational tools and programs, guides and reward certificate ideas to further enhance your customer service experience and employee skills.

G.E.T. Customer Service Excellence: Create Wold-Class Customer Service Standards, Walpert Nick