Mediation for Managers, Crawley, John,Graham, Katherine
Автор: Crawley, Don R Название: Cisco ASA for Accidental Administrators: An Illustrated Step-by-Step ASA Learning and Configuration Guide ISBN: 0983660751 ISBN-13(EAN): 9780983660750 Издательство: Неизвестно Цена: 55170.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Cisco ASA for Accidental Administrators is a major update to the previous Accidental Administrator ASA book. This new edition is packed with 48 easy-to-follow hands-on exercises to help you build a working firewall configuration from scratch. Based on software version 9.x, it continues as the most straight-forward approach to learning how to configure the Cisco ASA Security Appliance, filled with practical tips and secrets learned from years of teaching and consulting on the ASA. There is no time wasted on boring theory. The essentials are covered in chapters on installing, backups and restores, remote administration, VPNs, DMZs, usernames, transparent mode, static NAT, port address translation, access lists, DHCP, password recovery, logon banners, AAA (authentication, authorization and accounting), filtering content and more. Inside this concise, step-by-step guide, you'll find: **How to backup and restore software images and configurations **How to configure different types of VPNs, including AAA authentication **The secrets to successfully building and implementing access-lists All this information is presented in a straight-forward style that you can understand and use right away. The idea is for you to be able to sit down with your ASA and build a working configuration in a matter of minutes. Of course, some of the more advanced configs may take a little longer, but even so, you'll be able to "get it done" in a minimal amount of time
Автор: Crawley, Nate Название: 100 best video games (that never existed) ISBN: 1781086141 ISBN-13(EAN): 9781781086148 Издательство: Simon&Schuster UK Рейтинг: Цена: 14290.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: After a rash twitter boast, Nate Crowley found himself on an epic quest to conjure up a thousand entirely fictional videogame titles, from BeastEnders to 90s Goth Soccer and BinCrab Destiny. This beautiful retrospective takes the reader on a lavish, slightly feverish tour of the most groundbreaking games never made.
Автор: Crawley Dave, Callen Liz Название: Reading, Rhyming, and `Rithmetic ISBN: 1590785657 ISBN-13(EAN): 9781590785652 Издательство: Random House (USA) Цена: 11010.00 T Наличие на складе: Нет в наличии. Описание: Another zany day at school. Judy is caught kissing Justin. Vanessa is eating paste.
Mrs. Reilly, a teacher, turns into a ghoul from the dark side of the moon. And Ollie, the classroom mascot, who happens to be a seven-foot-long snake, is chasing Principal Poole.
In other words, it's a day at school as imagined by Dave Crawley, author of the popular Cat Poems and Dog Poems. With lively illustrations by Liz Callen, this comical collection examines everything from taking tests, coming up with ever more original excuses for not doing homework, and the shock of seeing a teacher on a Saturday, buying groceries like an actual human being.
Автор: Crawley Ashon T. Название: Blackpentecostal Breath: The Aesthetics of Possibility ISBN: 0823274551 ISBN-13(EAN): 9780823274550 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 23410.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
WINNER OF THE JUDY TSOU CRITICAL RACE STUDIES AWARD
In this profoundly innovative book, Ashon T. Crawley engages a wide range of critical paradigms from black studies, queer theory, and sound studies to theology, continental philosophy, and performance studies to theorize the ways in which alternative or "otherwise" modes of existence can serve as disruptions against the marginalization of and violence against minoritarian lifeworlds and possibilities for flourishing. Examining the whooping, shouting, noise-making, and speaking in tongues of Black Pentecostalism--a multi-racial, multi-class, multi-national Christian sect with one strand of its modern genesis in 1906 Los Angeles--Blackpentecostal Breath reveals how these aesthetic practices allow for the emergence of alternative modes of social organization. As Crawley deftly reveals, these choreographic, sonic, and visual practices and the sensual experiences they create are not only important for imagining what Crawley identifies as "otherwise worlds of possibility," they also yield a general hermeneutics, a methodology for reading culture in an era when such expressions are increasingly under siege.
Note: There is a newer version of this book available. Please look up ISBN 978-0983660736.
A real-world, plain-language how-to guide for delivering amazing customer service to end-users.
Now in its second edition, The Compassionate Geek was written by tech people for tech people. There are no frills, just best practices and ideas that actually work Filled with practical tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results.
Here's what you'll find:
Best practices for communicating with email, including examples
The four intrinsic qualities of great service providers
Best practices for communicating using chat and texting
Ten tips for being a good listener
Two practical ways to keep your emotions in check
A flow chart for handling user calls
What to do when the user is wrong
How to work with the different generations in the workplace
All of the information is presented in a straightforward style that you can understand and use right away. There's nothing "foo-foo", just down-to-earth tips and best practices learned from years of working with IT pros and end-users.
Newly expanded edition. A real-world, plain-language how-to guide for delivering amazing customer service to customers and end-users.
Now in its third edition, The Compassionate Geek is the definitive guide for delivering amazing customer service to customers and end-users. Filled with practical tips, best practices and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Each chapter contains a reflection and discussion section to help improve customer service skills. Inside are lots of personal stories and examples of mistakes made and lessons learned in addition to an entire chapter on overcoming personal and professional obstacles. All of the information is presented in a straightforward style that can be understood and used right away. There's nothing foo-foo, just down-to-earth tips and technical support best practices learned from years of working with technical staff and demanding customers and end-users.
Here's what you'll find:
The four intrinsic qualities of great customer service providers
Customer service tips on how to say no without alienating your customer or end user
Best practices for communicating with email, including examples
Best practices for communicating using chat and texting
Ten tips for being a good listener
Two practical ways to keep your emotions in check using emotional intelligence (eq) techniques
A six-step flow chart for handling customer and end user calls
Customer service skills to use when the customer or end user is wrong
How to work with the different generations in the workplace
Motivational stories of human triumph with reflection and discussion questions
Techniques for overcoming personal and professional obstacles
All of the information is presented in a straightforward style that you can understand and use right away. There's nothing "foo-foo," just down-to-earth tips and technical support best practices learned from years of working with technical staff and demanding customers and end users.
Автор: Crawley Donny R. Название: Face Value ISBN: 1480872253 ISBN-13(EAN): 9781480872257 Издательство: Неизвестно Рейтинг: Цена: 22060.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
Jessie grew up with an abusive father, while Amber was a happy teen in a well-to-do neighborhood. Their families were once friends, but when Jessie rapes Amber, everything changes. Due to the assault, Jessie ends up in prison, but he does not sit idly by. Instead, he orchestrates his father's murder and plots revenge on Amber's family. Amber, meanwhile, moves to California where she learns to heal and escape the events of her past.
When Jessie is released, he begins an inheritance-funded journey that takes him to Italy and ultimately to California where he reunites with Amber. However, something has changed--namely, Jessie's appearance. Due to the five years that have passed and Jessie's face lift intended to alter his appearance, Amber has no idea that her new love interest is the boy who attacked her.
Jessie wants revenge on Amber and her family, but he also must hide from the men he hired to kill his father who now want much more than initially discussed. He is dedicated to the hunt, having spent years incarcerated obsessing over his vengeance. Amber begins to realize the truth about Jessie, and good struggles to prevail over evil as two broken families learn that when things are not as they appear, they might just kill you.
Автор: Crawley Donny R. Название: Face Value ISBN: 1480872261 ISBN-13(EAN): 9781480872264 Издательство: Неизвестно Рейтинг: Цена: 39500.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
Jessie grew up with an abusive father, while Amber was a happy teen in a well-to-do neighborhood. Their families were once friends, but when Jessie rapes Amber, everything changes. Due to the assault, Jessie ends up in prison, but he does not sit idly by. Instead, he orchestrates his father's murder and plots revenge on Amber's family. Amber, meanwhile, moves to California where she learns to heal and escape the events of her past.
When Jessie is released, he begins an inheritance-funded journey that takes him to Italy and ultimately to California where he reunites with Amber. However, something has changed--namely, Jessie's appearance. Due to the five years that have passed and Jessie's face lift intended to alter his appearance, Amber has no idea that her new love interest is the boy who attacked her.
Jessie wants revenge on Amber and her family, but he also must hide from the men he hired to kill his father who now want much more than initially discussed. He is dedicated to the hunt, having spent years incarcerated obsessing over his vengeance. Amber begins to realize the truth about Jessie, and good struggles to prevail over evil as two broken families learn that when things are not as they appear, they might just kill you.
Автор: K. Wayne Yang, Eve Tuck, Ashon Crawley Название: Critical Ethnic Studies 4.1 ISBN: 151790563X ISBN-13(EAN): 9781517905637 Издательство: Marston Book Services Цена: 22430.00 T Наличие на складе: Невозможна поставка.
Автор: Crawley Heaven, Duvell Franck, McMahon Simon Название: Unravelling Europe`s "Migration Crisis ": Journeys Over Land and Sea ISBN: 1447343212 ISBN-13(EAN): 9781447343219 Издательство: Marston Book Services Цена: 17150.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This important new book provides a framework for understanding the dynamics underpinning recent unprecedented levels of migration across, and loss of life in, the Mediterranean, casting new light on the `migration crisis` and challenging politicians, policy makers and the media to rethink their understanding of why and how people move.
Автор: Crawley Thomas Edward Название: The Structure of Leaves of Grass ISBN: 0292766181 ISBN-13(EAN): 9780292766181 Издательство: Marston Book Services Рейтинг: Цена: 26390.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The basic premise of this study is that Walt Whitman`s Leaves of Grass is a unified work, lyrical, yet epic in quality, design, and spirit.
Название: Dorking, Reigate & Crawley ISBN: 0319475107 ISBN-13(EAN): 9780319475102 Издательство: Неизвестно Рейтинг: Цена: 17940.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Examines the roles women play in smallholder and pastoralist systems in practising and sustaining livestock production, and their active decisions concerning breeding and choice of livestock. It presents case studies from different geographical areas and summarises the handful of studies that focus explicitly on the role of women livestock keepers as active breeders and conservers of local breeds.
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