Web-Based and Traditional Outsourcing, Sharma, Vivek , Sharma, Varun , Rajasekaran, K.S
Автор: Jack W. Plunkett Название: Plunkett`s Outsourcing & Offshoring Industry Almanac 2018: Outsourcing & Offshoring Industry Market Research, Statistics, Trends & Leading Companies ISBN: 1628314443 ISBN-13(EAN): 9781628314441 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 317670.00 T Наличие на складе: Невозможна поставка. Описание: Outsourcing of all types, offshoring of business processing, offshore contract manufacturing and globalization in general continue to create massive change in the world of business. This revolution creates both opportunities and challenges for organizations, managers and professionals of all types. Plunkett’s Outsourcing & Offshoring Industry Almanac covers these sectors in detail. We provide you with our famous industry trends analysis, statistical tables and a glossary, along with a database of industry contacts, including associations and professional societies. We analyze topics such as captive offshore facilities; insourcing; IT outsourcing; BPO; KPO; offshored professional services such as accounting and design; offshored clinical trials; and outsourced logistics and distribution. And, you receive our proprietary, in-depth profiles of 350 leading companies in all facets of this industry—public and private companies, U.S. and non-U.S. based. Our company profiles include complete business descriptions and up to 27 executives by name and title. You'll find a complete overview, industry analysis and market research report in one superb, value-priced package.
Автор: Stefanie Leimeister Название: IT Outsourcing Governance ISBN: 3834922757 ISBN-13(EAN): 9783834922755 Издательство: Springer Рейтинг: Цена: 74530.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Information systems (IS) outsourcing is a key driver as well as an outcome of the professio- lization, industrialization, and service orientation in the IT services industry. It has become an established business practice and a popular research issue. Along with this popularity, o- sourcing has changed tremendously over the past decades and so have its scope, complexity, and the variety of outsourcing options. Surprisingly, still many outsourcing arrangements are not successful. Divergent expectations of both parties towards the venture along with an - sufficient governance can cause the outsourcing relationship to turn sour. Current research shows that a one-size-fits-all governance approach for outsourcing projects is not appropriate and a differentiation of outsourcing clients is necessary. Encouraged by the current challenges of the outsourcing market, this work presents a dif- rentiated approach to investigate various types of IS outsourcing relationships and their c- racteristics depending on the underlying expectations of the outsourcing clients. Grounded on the current body of knowledge of the outsourcing research literature and a variety of current theories in the fields of information systems, business administration, and social theories, it develops a framework for classifying outsourcing projects and clients. This framework builds the foundation to empirically examine different outsourcing projects, their constitutive e- ments, and management approaches among German IT executives and CIOs. Based on these insights, the work proposes appropriate governance mechanisms for the management of each outsourcing client type.
Автор: Hodosi, Georg. Название: Risks, relationships and success factors in it outsourcing : ISBN: 3030059243 ISBN-13(EAN): 9783030059248 Издательство: Springer Рейтинг: Цена: 46570.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The book will help researchers in ITO as well as practitioners like ITO decision makers in large companies to understand how to mitigate the ITO risks, improve their ITO relationships and identify the ITO success factors.
Автор: S. Datta; N. Oschlag-Michael Название: Understanding and Managing IT Outsourcing ISBN: 1137497300 ISBN-13(EAN): 9781137497307 Издательство: Springer Рейтинг: Цена: 53100.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book explains and illustrates how uncertainty and trust interact with each other, and how an understanding of this interaction is critical to success in IT outsourcing. A partnership approach that is built on trust can determine success but this book explains in which particular outsourcing context this approach is likely to pay dividends.
Автор: Mark Kobayashi-Hillary Название: Outsourcing to India ISBN: 3642062997 ISBN-13(EAN): 9783642062995 Издательство: Springer Рейтинг: Цена: 83850.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
A day does not pass without a newspaper report about yet another company that has started outsourcing technology or other business processes to India. The Senate recently voted 70 to 26 in favor of preventing federal contracts going offshore, yet US managers continue to beat a path to India because it is the global leader for offshore IT-enabled services. Many CEOs seek to reduce their costs or improve service quality, but not many understand India on their first visit and some are confused by the culture.
In this book author Mark Kobayashi-Hillary introduces India and the major players in the Indian service industry. He offers a balanced view on the trend to outsource to India, describing the reasons why a business should utilize India as an offshore outsourcing destination and the steps needed to find and work with a local partner. Not only does the book make a compelling economic case for outsourcing to this region, it also discusses how to manage the entire transition process, including the potential impact on local resources.
Mark Kobayashi-Hillary is a British writer and independent outsourcing consultant based in London. He has worked at a senior level for several leading banking and technology groups and has been involved in managing outsourced relationships in the UK, Singapore and India. He is a regular commentator on India and outsourcing in the European press.
Outsourcing To India is written from personal experience and several years of research. This practical guide will help managers navigate through the offshore outsourcing maze, allowing them to avoid many of the major pitfalls others have faced when setting up shop in India.
Автор: Leslie P. Willcocks; Mary C. Lacity; Chris Sauer Название: Outsourcing and Offshoring Business Services ISBN: 3319526502 ISBN-13(EAN): 9783319526508 Издательство: Springer Рейтинг: Цена: 149060.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon.
Автор: Thatcher Название: Outsourcing Technical Communication ISBN: 0415784654 ISBN-13(EAN): 9780415784658 Издательство: Taylor&Francis Рейтинг: Цена: 45930.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Examines the impact of outsourcing on the field of technical communication. This title addresses the needs of graduate students, faculty, and technical communicators who want to teach, practice, or conduct research in this area. It explores issues of curriculum, project management, legal considerations, and intercultural communication problems.
Автор: Vinod V. Sople Название: Business Process Outsourcing: A Supply Chain of Expertises ISBN: 812035236X ISBN-13(EAN): 9788120352360 Издательство: Mare Nostrum (Eurospan) Цена: 17550.00 T Наличие на складе: Невозможна поставка. Описание: The book, in its new edition, continues to present the fundamental concepts of Business Process Outsourcing (BPO) and its applications in Indian industry. Divided into 19 chapters, the book offers a strategic framework for BPO management which is crucial for creating competitive advantage for a business enterprise.In the Second Edition, three new chapters on BPO Analytics, Outsourcing in Cloud Environment and BPO Transformation Strategy and an appendix on Sample Contract-Outsourcing Services have been introduced. Further, the book has been enriched with latest updates in the form of tables and exhibits in almost all the chapters. Chapter-end questions help in easy comprehension of the underlying principles.This book is designed for BBA, MBA, PGDM students, students of BPO training school and executives working in BPO sector.New to the seond edition:Strategic, tactical, control and operational aspects of BPO administration.BPO business models in operations.Regulatory and legal framework of BPO industry.Terms, conditions, responsibilities and obligations involved in the BPO contract and service level agreement.Service issues regarding supplier selection and process quality.Criteria for performance evaluation of service provider.Challenges involving upward shift in service value chain as well as human resource management.Concepts are supported with live illustrations.
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