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Service Operations Management, Jonah C. Pardillo


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Цена: 79420.00T
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Автор: Jonah C. Pardillo
Название:  Service Operations Management
ISBN: 9781774072899
Издательство: Mare Nostrum (Eurospan)
Классификация:
ISBN-10: 1774072890
Обложка/Формат: Paperback
Страницы: 290
Вес: 0.60 кг.
Дата издания: 30.12.2019
Серия: Economics/Business/Finance
Язык: English
Размер: 229 x 155 x 11
Читательская аудитория: Professional and scholarly
Ключевые слова: Economics,Economics, finance, business & management, BUSINESS & ECONOMICS / General
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Поставляется из: Англии
Описание: Service Operations Management gives an introduction to service operations management and also talks about the customer experiences and satisfaction. It elaborates on the improvement of service processes and talks about the networking and technology. Also discussed in the book is the performance management in service operations, strategic changes and its management, innovations and their relationship with the service development and supply chain management and its role in service operations management. These give deep insights on the subject matter in order to provide good understanding of it.
Дополнительное описание: Economics, Finance, Business and Management|Economics


The Art Kiki Delivery Service

Автор: Miyazaki Hayao
Название: The Art Kiki Delivery Service
ISBN: 1421505932 ISBN-13(EAN): 9781421505930
Издательство: Viz Media
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Цена: 30790.00 T
Наличие на складе: Есть
Описание: Aprestige format, lavishly illustrated hardback book gives fans a rare glimpse into the creative process of the director.

Discrete Event Simulation for Health Technology Assessment

Автор: Caro J. Jaime, Moller Jorgen, Stahl James
Название: Discrete Event Simulation for Health Technology Assessment
ISBN: 1482218240 ISBN-13(EAN): 9781482218244
Издательство: Taylor&Francis
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Цена: 117390.00 T
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Описание:

Discover How to Apply DES to Problems Encountered in HTA

Discrete event simulation (DES) has traditionally been used in the engineering and operations research fields. The use of DES to inform decisions about health technologies is still in its infancy. Written by specialists at the forefront of this area, Discrete Event Simulation for Health Technology Assessment is the first book to make all the central concepts of DES relevant for health technology assessment (HTA). Accessible to beginners, the book requires no prerequisites and describes the concepts with as little jargon as possible.

The book first covers the essential concepts and their implementation. It next provides a fully worked out example using both a widely available spreadsheet program (Microsoft Excel) and a popular specialized simulation package (Arena). It then presents approaches to analyze the simulations, including the treatment of uncertainty; tackles the development of the required equations; explains the techniques to verify that the models are as efficient as possible; and explores the indispensable topic of validation. The book also covers a variety of non-essential yet handy topics, such as the animation of a simulation and extensions of DES, and incorporates a real case study involving screening strategies for breast cancer surveillance.

This book guides you in leveraging DES in your assessments of health technologies. After reading the chapters in sequence, you will be able to construct a realistic model designed to help in the assessment of a new health technology.


Inventory Strategy: Maximizing Financial, Service and Operations Performance with Inventory Strategy

Автор: Frazelle Edward
Название: Inventory Strategy: Maximizing Financial, Service and Operations Performance with Inventory Strategy
ISBN: 0071847170 ISBN-13(EAN): 9780071847179
Издательство: McGraw-Hill
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Цена: 94940.00 T
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Описание: An executive-level strategic guide to maximizing financial, service, and operations performance using the proven RightStock model of inventory managementIn most organizations, highly qualified professionals are required to respond to a barrage of typically uncoordinated initiatives from across the organization.

Public Service Operations Management

Название: Public Service Operations Management
ISBN: 1138813699 ISBN-13(EAN): 9781138813694
Издательство: Taylor&Francis
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Цена: 158230.00 T
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Описание: Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. Of interest to those in public management, service operations management and public policy studies.

Challenges for Next Generation Network Operations and Service Management

Автор: Yan Ma; Deokjai Choi; Shingo Ata
Название: Challenges for Next Generation Network Operations and Service Management
ISBN: 3540886222 ISBN-13(EAN): 9783540886228
Издательство: Springer
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Цена: 93160.00 T
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Описание: Constitutes the refereed proceedings of the 11th Asia-Pacific Network Operations and Management Symposium, APNOMS 2008, held in Beijing, China, in October 2008. This book features sections on routing and topology management, fault management, community and virtual group management, autonomous and distributed control, and sensor network management.

The Handbook of Behavioral Operations Management: Social and Psychological Dynamics in Production and Service Settings

Автор: Bendoly Elliot, Wezel Wout Van, Bachrach Daniel G.
Название: The Handbook of Behavioral Operations Management: Social and Psychological Dynamics in Production and Service Settings
ISBN: 0199357226 ISBN-13(EAN): 9780199357222
Издательство: Oxford Academ
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Цена: 54910.00 T
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Описание: This handbook provides easy to access insights into behavioral phenomena in production and service settings, ready-to-play games and activities for class settings, and applicable prescriptions for practice. The text serves a dual role as a desk/training reference to practitioners seeking to develop greater system understanding among their workers.

Process Excellence for It Operations: A Practical Guide for It Service Process Management

Автор: Verma MR Prafull, Kumar B. MR Kalyan
Название: Process Excellence for It Operations: A Practical Guide for It Service Process Management
ISBN: 0615877524 ISBN-13(EAN): 9780615877525
Издательство: Неизвестно
Цена: 34430.00 T
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Foundation of Intelligent It Operations: Cmdb and Service Maps

Автор: Verma MR Prafull, Kewalramani MR Mohan, Kumar MR Kalyan
Название: Foundation of Intelligent It Operations: Cmdb and Service Maps
ISBN: 0692380922 ISBN-13(EAN): 9780692380925
Издательство: Неизвестно
Цена: 18330.00 T
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Описание: The scale of enterprise IT environments are growing rapidly and computing resources are deployed in abundance. Consequently, management of IT operations gets increasingly complex. Service Maps and the CMDB (Configuration Management Database) are key tools to enable an organization to intelligently manage the complexity of dependencies and relationships between components. Theoretically, this sounds reasonable and easily achievable, especially since the concept of a CMDB was introduced in ITIL v2 more than a decade ago and the assumption is that almost all organizations that have adopted ITIL would have a CMDB and be delivering on its intended objectives. The reality is far removed from theory though. Designing, implementing and maintaining a sensible CMDB that is fit for purpose and does not end up being a project set up for failure requires more than just theoretical knowledge. Additionally, with the rapid adoption of cloud computing, Internet of Things (IoT) and other disruptive technologies in an increasingly complex multi supplier environment with implementations of "Service Integration and Management (SIAM)", the old school vision of the CMDB needs to be designed with a renewed perspective to keep it relevant to our IT environments today. This book tries to educate IT generalists with the basics of a CMDB and service maps without the need for understanding technology or any specialist tools, while trying to guide IT service management professionals to build an intelligent information system that produces real benefits to support the management of IT services by having a reliable and enriched source of information, that helps in making better, more informed decisions.

Vol. 3 - Running the Service Department: Sops for Managing Technicians, Daily Operations, Service Boards, and Scheduling

Автор: Palachuk Karl W.
Название: Vol. 3 - Running the Service Department: Sops for Managing Technicians, Daily Operations, Service Boards, and Scheduling
ISBN: 0990592340 ISBN-13(EAN): 9780990592341
Издательство: Неизвестно
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Цена: 48990.00 T
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Описание: From the Texas panhandle to the mountains of Arizona, Amy Auker has lived the cowboy life-as wife, as mother, as cook, as ranch hand, as writer. In fine-grained detail she captures the prairie light, the traffic on small farm-to-market roads, the vacant stillness of shipping pens when fall works are over. But she also captures the unmistakable westernness of the people and creatures around her.

Service Level Agreements for the Operations and Support Section

Автор: Alvarez Mario
Название: Service Level Agreements for the Operations and Support Section
ISBN: 1249410568 ISBN-13(EAN): 9781249410560
Издательство: Неизвестно
Цена: 21770.00 T
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Analysis of Combat Service Support Doctrine for the Mechanized Infantry Division During Wide Frontage Operations

Автор: Rhynsburger Robert B.
Название: Analysis of Combat Service Support Doctrine for the Mechanized Infantry Division During Wide Frontage Operations
ISBN: 1249403952 ISBN-13(EAN): 9781249403951
Издательство: Неизвестно
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Цена: 71050.00 T
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