Exploring Service Science, Gerhard Satzger; Lia Patr?cio; Mohamed Zaki; Nikla
Автор: Henriqueta N?voa; Monica Dr?goicea; Niklas K?hl Название: Exploring Service Science ISBN: 3030387232 ISBN-13(EAN): 9783030387235 Издательство: Springer Рейтинг: Цена: 46570.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.
Автор: Cox, Andrew Verbaan, Eddy Название: Exploring research data management ISBN: 178330278X ISBN-13(EAN): 9781783302789 Издательство: Facet Рейтинг: Цена: 91520.00 T Наличие на складе: Невозможна поставка. Описание: Exploring Research Data Management is an accessible introduction to RDM with engaging tasks for the reader to follow and build their knowledge. It will be useful reading for all students studying librarianship and information management.
Автор: Graham Shawn Et Al Название: Exploring Big Historical Data: The Historian`S Macroscope ISBN: 1783266376 ISBN-13(EAN): 9781783266371 Издательство: World Scientific Publishing Рейтинг: Цена: 33790.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The Digital Humanities have arrived at a moment when digital Big Data is becoming more readily available, opening exciting new avenues of inquiry but also new challenges. This pioneering book describes and demonstrates the ways these data can be explored to construct cultural heritage knowledge, for research and in teaching and learning. It helps humanities scholars to grasp Big Data in order to do their work, whether that means understanding the underlying algorithms at work in search engines, or designing and using their own tools to process large amounts of information.Demonstrating what digital tools have to offer and also what 'digital' does to how we understand the past, the authors introduce the many different tools and developing approaches in Big Data for historical and humanistic scholarship, show how to use them, what to be wary of, and discuss the kinds of questions and new perspectives this new macroscopic perspective opens up. Authored 'live' online with ongoing feedback from the wider digital history community, Exploring Big Historical Data breaks new ground and sets the direction for the conversation into the future. It represents the current state-of-the-art thinking in the field and exemplifies the way that digital work can enhance public engagement in the humanities.Exploring Big Historical Data should be the go-to resource for undergraduate and graduate students confronted by a vast corpus of data, and researchers encountering these methods for the first time. It will also offer a helping hand to the interested individual seeking to make sense of genealogical data or digitized newspapers, and even the local historical society who are trying to see the value in digitizing their holdings.The companion website to Exploring Big Historical Data can be found at www.themacroscope.org/. On this site you will find code, a discussion forum, essays, and datafiles that accompany this book.
Автор: Stefano Za; Monica Dr?goicea; Maurizio Cavallari Название: Exploring Services Science ISBN: 3319569244 ISBN-13(EAN): 9783319569246 Издательство: Springer Рейтинг: Цена: 65210.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: IESS 2017 covered major research and development areas related to Service Science foundations, service engineering and management, service innovation, service orientation of processes, applications in service sectors and ICT support for services.
Автор: Theodor Borangiu; Monica Dr?goicea; Henriqueta N?v Название: Exploring Services Science ISBN: 3319326880 ISBN-13(EAN): 9783319326887 Издательство: Springer Рейтинг: Цена: 81990.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание:
Part 1: Service Exploration Theories and Processes.- Part 2: Modelling Service Requirements and Management of Business Processes.- Part 3: Value Co-Creation Through Knowledge Management and User-Centric Services.- Part 4: Service Design Methodologies and Patterns.- Part 5: Service Innovation and Strategy.- Part 6: IT-based Service Engineering.- Part 7: Servitization in Sustainable Manufacturing: Models and Information Technologies.- Part 8: Product-Service Systems.- Part 9: Business Software Services and Data-Driven Service Design.- Part 10: Web Service Design and Service-Oriented Agents.- Part 11: IoT and Mobile Apps for Public Transport Service Management.- Part 12: E-Health Services and Medical Data Interoperability.- Part 13: Service and IT-oriented Learning and Education Systems.
Автор: Gassmann Название: Exploring the Field of Business Model Innovation ISBN: 3319411438 ISBN-13(EAN): 9783319411439 Издательство: Springer Рейтинг: Цена: 46570.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Presenting a broad literature review of scholarly work in the area of Business Model Innovation, this new book analyses 50 management theories in the context of BMI to yield valuable new insights. Research on BMI is still in its infancy and has so far proved to be more than just a sub-discipline of strategy or innovation research. Exploring the field of Business Innovation demonstrates the importance of the discipline as a more specialized management research field and offers new understandings of this important subject. It presents ‘grand theories’ that will help researchers approach BMI through a different angle and describes business models as phenomena, enabling readers to understand their patterns and mechanisms. Reviewing the most important academic work on the subject over the last 15 years, the authors aim to open up the debate and inspire researchers to look at this phenomenon from new and different angles.
Автор: Graham Shawn Et Al Название: Exploring Big Historical Data: The Historian`S Macroscope ISBN: 1783266082 ISBN-13(EAN): 9781783266081 Издательство: World Scientific Publishing Рейтинг: Цена: 85530.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The Digital Humanities have arrived at a moment when digital Big Data is becoming more readily available, opening exciting new avenues of inquiry but also new challenges. This pioneering book describes and demonstrates the ways these data can be explored to construct cultural heritage knowledge, for research and in teaching and learning. It helps humanities scholars to grasp Big Data in order to do their work, whether that means understanding the underlying algorithms at work in search engines, or designing and using their own tools to process large amounts of information.Demonstrating what digital tools have to offer and also what 'digital' does to how we understand the past, the authors introduce the many different tools and developing approaches in Big Data for historical and humanistic scholarship, show how to use them, what to be wary of, and discuss the kinds of questions and new perspectives this new macroscopic perspective opens up. Authored 'live' online with ongoing feedback from the wider digital history community, Exploring Big Historical Data breaks new ground and sets the direction for the conversation into the future. It represents the current state-of-the-art thinking in the field and exemplifies the way that digital work can enhance public engagement in the humanities.Exploring Big Historical Data should be the go-to resource for undergraduate and graduate students confronted by a vast corpus of data, and researchers encountering these methods for the first time. It will also offer a helping hand to the interested individual seeking to make sense of genealogical data or digitized newspapers, and even the local historical society who are trying to see the value in digitizing their holdings.The companion website to Exploring Big Historical Data can be found at www.themacroscope.org/. On this site you will find code, a discussion forum, essays, and datafiles that accompany this book.
Автор: Henriqueta N?voa; Monica Dr?goicea Название: Exploring Services Science ISBN: 3319149792 ISBN-13(EAN): 9783319149790 Издательство: Springer Рейтинг: Цена: 52170.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Towards a Framework of Influence Factors for Value Co-creation in Service Systems.- Towards Contributory Development by the Means of Services as Common Goods.- Knowledge Sharing and Value Co-creation: Designing a Service System for Fostering Inter-generational Cooperation.- Towards a Cyberinfrastructure for Social Science Research Collaboration: The Service Science Approach.- Evolution and Overview of Linked USDL.- An Agile BPM System for Knowledge-Based Service Organizations.- A SoaML Approach for Derivation of a Process-Oriented Logical Architecture from Use Cases.- A Service Oriented Architecture for Total Manufacturing Enterprise Integration.- On the Necessity and Nature of E-Mobility Services - Towards a Service Description Framework.- Towards the Alignment of a Detailed Service-Oriented Design and Development Methodology with ITIL v.3.- How Social Responsibility Influences Innovation of Service Firms: An Investigation of Mediating Factors.- Verifying the Image-Dominant (ID) Logic Through Value Cross-Creation Between Social and Imagined Communities.- E-Health and Value Co-creation: The Case of Electronic Medical Record in an Italian Academic Integrated Hospital.- Service Convenience on Call Centers: Impacts on Repurchase.- Tourism as a Life Experience: A Service Science Approach.- Technological Trends in the Sport Field: Which Application Areas and Challenges?.- Shared Services: Exploring the New Frontier.- Towards a Conceptual Framework for Classifying Visualisations of Data from Urban Mobility Services.- Agent Based Simulation of Trust Dynamics in Dependence Networks.- Towards an IT-Based Coordination Platform for the German Emergency Medical Service System.- Education on Service Science Management and Engineering: A Comparative Analysis.- Business School Innovation Through a Service Science Approach: Organizational and Performance Measurement Issues.- Disclosing Paths for Multi-channel Service Research: A Contemporaneous Phenomenon and Guidelines for Future Investigations.- Interrelations of Success Factors for Selling Product-Service Systems from a Solution Sales Perspective.- How to Encourage the Use of Public Transport? A Multiservice Approach Based on Mobile Technologies.- Relationship Bonds and Customer Loyalty: A Study Across Different Service Contexts.- Exploring Opportunities to Improve Retail Store Quality Using RSQS.
Автор: Jo?o Falc?o e Cunha; Mehdi Snene; Henriqueta N?voa Название: Exploring Services Science ISBN: 3642363555 ISBN-13(EAN): 9783642363559 Издательство: Springer Рейтинг: Цена: 46570.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Strategic Reorientation and Influences on Business-IT Alignment: Case Study of a Luxembourgish Financial Services Provider.- A Service Oriented Simulation Architecture for Intelligent Building Management.- Capabilities in Systems Engineering: An Overview.- Applying the Lead User Method for Designing e-Services - Practical Techniques and Experiences.- Theory of Constraints in the Service Sector: Characterization for Banking and Analysis of the Factors Involved in Its Adoption.- Service Innovation Analytics: Towards an Approach for Validating Frameworks for Service Innovation Capabilities via Text Mining.- Modeling ITIL Business Motivation Model in ArchiMate.- Service Science: A Service System Design Science Research Method?.- Modeling Service Relationships for Service Networks.- Evaluating the IT Strategic Plan for the Public Administration in Portugal.- Open Semantic Service Networks: Modeling and Analysis.- Ontological Representation and Governance of Business Semantics in Compliant Service Networks.- Simulation-Based Quantification of Business Impacts Caused by Service Incidents.- IT Governance Mechanisms: A Literature Review.- A Model-Driven Environment for Service Design, Simulation and Prototyping.- Towards a Taxonomy of Service Design Methods and Tools.- A Survey of Tool Support for the Animation of IT Services Process Models Execution.- Factors Influencing the Internationalization of Services Firms: The Case of Design, Engineering and Architecture Consulting Firms.- A Proposal for a Mobile Ticketing Solution for Metropolitan Area of Oporto Public Transport.- Benchmarking as a Development Tool in Healthcare.- Towards an Ontology and Modeling Approach for Service Science.- Extended DEMO-Based SLAs to Specify Customers' Expectations.- Exploring the Drivers of E-Commerce through the Application of Structural Equation Modeling.- A Model for Open, On-Demand, Collaborative Education for Service Science.- Factors Influencing Purchase Intention of Private Label Products: The Case of Smartphones.- Media Sharing in Situated Displays: Service Design Lessons from Existing Practices with Paper Leaflets.- Towards a Personal Relationship-Based Assignment of Client Representatives to Accounts.- Future Deployment of Technology in Healthcare Services - A Delphi Approach.
Автор: Mehdi Snene; Michel Leonard Название: Exploring Services Science ISBN: 3319048090 ISBN-13(EAN): 9783319048093 Издательство: Springer Рейтинг: Цена: 42860.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Some Aspects Concerning a Generic Service Process Model Building.- Building an Extended Ontological Perspective on Service Science.- How Open Data Are Turned into Services?.- A Classification Framework of Value Co-creation in Electronic and Mobile Services.- Transition and Delivery Challenges of Retained Organizations in IT Outsourcing.- Servitization - Its Raise through Information and Communication Technologies.- Introducing Service-oriented Organizational Structure for Capability Sourcing.- Why Is Aligning Economic- and IT Services So Difficult?.- Towards the Consideration of Performance Risks for the Design of Service Offers.- Developing Municipal e-Government in Italy: The City of Alfa Case.
Автор: Alessandra Lazazzara; Francesca Ricciardi; Stefano Название: Exploring Digital Ecosystems ISBN: 3030236641 ISBN-13(EAN): 9783030236649 Издательство: Springer Рейтинг: Цена: 93160.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: The recent surge of interest in digital ecosystems is not only transforming the business landscape, but also poses several human and organizational challenges. Due to the pervasive effects of the transformation on firms and societies alike, both scholars and practitioners are interested in understanding the key mechanisms behind digital ecosystems, their emergence and evolution. In order to disentangle such factors, this book presents a collection of research papers focusing on the relationship between technologies (e.g. digital platforms, AI, infrastructure) and behaviours (e.g. digital learning, knowledge sharing, decision-making). Moreover, it provides critical insights into how digital ecosystems can shape value creation and benefit various stakeholders. The plurality of perspectives offered makes the book particularly relevant for users, companies, scientists and governments. The content is based on a selection of the best papers – original double-blind peer-reviewed contributions – presented at the annual conference of the Italian chapter of the AIS, which took place in Pavia, Italy in October 2018.
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