Автор: Cohen-hatton, Dr Sabrina Название: Heat of the moment ISBN: 0857525778 ISBN-13(EAN): 9780857525772 Издательство: Random House - Penguin Рейтинг: Цена: 12310.00 T Наличие на складе: Невозможна поставка. Описание: ITIL(R) Intermediate Release, Control and Validation - 4 daysThe four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities of its application and use by lifecycle. The courses within the Service Capability is role-based modules, each with a separate certification. Each course includes a grouping of processes and roles within ITIL is intended to give participants a specific knowledge of the practice and application related to the daily work.You`ll learn You get a deeper understanding of the part of the ITIL framework which deals with testing, validation and deployment of services. The course is aimed primarily at people working actively to plan and execute changes in IT services. You get a deeper understanding of the interaction between the requirements definition, testing and deployment as well as the importance of having a well functioning configuration management.Target groupThe target group of the ITIL Expert Qualification: Release, Control and Validation is:¢ Individuals who have attained the ITIL Foundation certificate in Service Management and who wish to advance to higher level ITIL certifications.¢ Individuals who require a deep understanding of ITIL Certificate in Release, Control and Validation processes and how it may be used to enhance the quality of IT service support within an organization.¢ IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement programme¢ Operational staff involved in Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management, who wish to enhance their role-based capabilities.This may include but is not limited to, IT professionals, business managers and business process owners.ExamThe examination is closed book and made up of multiple choice questions based on a scenario. Students will be allowed 120 minutes to answer the questions. You need at least 70% (28/40 points) to pass.PrerequisitesCandidates wishing to pass the exam for this qualification must already hold the ITIL Foundation Certificate.
Автор: Cohen-Hatton Dr Sabrina Название: Heat of the Moment ISBN: 085752576X ISBN-13(EAN): 9780857525765 Издательство: Random House - Penguin Рейтинг: Цена: 14950.00 T Наличие на складе: Невозможна поставка. Описание: `[One of] the wonder women of our emergency services` GlamourDr Sabrina Cohen-Hatton has been a firefighter for eighteen years. from scenes of devastation and crisis, through triumphs of bravery, to the quieter moments when these assumed heroes question themselves, their choices, and decisions made in the most unforgiving circumstances.
Автор: Hatton Shane Michael Название: Lead The Room: Communicate a message that counts in moments that matter ISBN: 0648479528 ISBN-13(EAN): 9780648479529 Издательство: Неизвестно Рейтинг: Цена: 18380.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Communicate a message that counts in moments that matter. In the moments that really matter, people don't just look for something to inform them, they look to someone who will lead them. They don't just want a speaker, they need a leader. This is a book about making those moments count. If you struggle with public speaking or presenting this book will help, but the real purpose aims higher than that. This is a book to help you become a more effective leader, to help you build and leverage your leadership platform to lead and mobilise your people.
Автор: Hatton Doreen L. Название: Then Sings My Soul ISBN: 164140941X ISBN-13(EAN): 9781641409414 Издательство: Неизвестно Рейтинг: Цена: 18350.00 T Наличие на складе: Невозможна поставка.
Автор: Akram, Yasmeen,Hatton, Chris,Shah, Robina,Emerson, Название: Supporting South Asian Families with a Child with Severe Disabilities ISBN: 1843101610 ISBN-13(EAN): 9781843101611 Издательство: Jessica Kingsley Рейтинг: Цена: 0.00 T Наличие на складе: Невозможна поставка. Описание: Social workers will find this book to be a valuable tool, highlighting ways of improving the cultural sensitivity of disability services and parental and family support. Combining a wide-ranging survey and in-depth interviews, the authors build a rich picture how culture and ethnicity can impact on a family`s experience of disability.
Автор: Hatton Les Название: Email Forensics: Eliminating Spam, Scams and Phishing ISBN: 1908422009 ISBN-13(EAN): 9781908422002 Издательство: Неизвестно Цена: 45970.00 T Наличие на складе: Есть у поставщика Поставка под заказ.
