Emotional intelligence in tourism and hospitality, 

Название: Robots, artificial intelligence and service automation in travel, tourism and hospitality
ISBN: 1787566889 ISBN-13(EAN): 9781787566880
Издательство: Emerald
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Цена: 105690.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries.

Название: Delivering Tourism Intelligence
ISBN: 1787698106 ISBN-13(EAN): 9781787698109
Издательство: Emerald
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Цена: 128730.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This volume demonstrates that tourism research can deliver quality implications for a range of stakeholders. Contributions from authors across the continents serve to illustrate ways in which academic analysis can, and does, result in action.