Up Close and Personal: The Equine Paintings, Frank Nancy B.

New to the Second Edition:

• A chapter-long focus on facilitation skills for designers
• The addition of a seventh central case study related to processes following the Trayvon Martin shooting in Sanford, Florida
• A new appendix with an overview of mediation for students who have not taken a prior course in mediation
• An interesting new story by a Brazilian judge who used Designing Systems and Processes for Managing Disputes to create new processes to resolve multiple cases, some pending over 20 years, arising from lands taken to create a new national park
• A new question focusing on the issues related to designing court-connected mediation programs
• Updates throughout all chapters and the appendix

Professors and students will benefit from:

• Focus on skills development for dispute systems designers
• A multidisciplinary approach
• Biographies of designers, providing students with a sense of how to get into dispute systems design work
• An appendix assisting students who have no background in dispute resolution, with brief overviews of negotiation, mediation, and arbitration
• Problems and exercises to help students apply their learning
• Examples of complex disputes
• Featured disputes including eBay, a child abuse claims tribunals, court-related mediation, intra-institutional disputes, and community and post-violence conflicts

The relationship of this very unlikely pair blossoms with each activity these two friends share. Whether it is playing hide-and-seek or watching Frank take a dust bath, Luella has truly found a friend for life.

The summer days quickly pass. Fall has arrived. Harvest season is in the air. There is a distant sound of a tractor in Frank's cornfield.

Luella runs down the road to catch the school bus. What will happen to this precious friendship?

"Luella and Frank the Pheasant" is the third book in the Luella Book Series.

The "Luella Books" are wholesome and family oriented. They were written especially for children in the primary grades. Parents and grandparents will enjoy reading these books to their children
-Ann Vogt, school teacher

After reading the first four books in the "Luella Books" series, I enthusiastically recommend them for children and their parents Ms. Gaenzle's writing style reflects both her love for children and her appreciation of those small but important childhood experiences. The books also encourage a love and appreciation of nature and wildlife - especially for our feathered friends. Enjoy
-Teresa Alexander

The relationship of this very unlikely pair blossoms with each activity these two friends share. Whether it is playing hide-and-seek or watching Frank take a dust bath, Luella has truly found a friend for life.

The summer days quickly pass. Fall has arrived. Harvest season is in the air. There is a distant sound of a tractor in Frank's cornfield.

Luella runs down the road to catch the school bus. What will happen to this precious friendship?

"Luella and Frank the Pheasant" is the third book in the Luella Book Series.

The "Luella Books" are wholesome and family oriented. They were written especially for children in the primary grades. Parents and grandparents will enjoy reading these books to their children
-Ann Vogt, school teacher

After reading the first four books in the "Luella Books" series, I enthusiastically recommend them for children and their parents Ms. Gaenzle's writing style reflects both her love for children and her appreciation of those small but important childhood experiences. The books also encourage a love and appreciation of nature and wildlife - especially for our feathered friends. Enjoy
-Teresa Alexander