Автор: Grant, Philip Название: In demand, in command ISBN: 1788785924 ISBN-13(EAN): 9781788785921 Издательство: Неизвестно Рейтинг: Цена: 38580.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: A comprehensive, insightful and practical guide to transforming your customer value and costs of service. Great, you're in demand You have a brilliant product, excellent services, and competitive pricing. But that only gets you a seat at the table. If you really want to stay ahead of the game and be in command of a modern, always-connected world, you need a winning digital customer experience strategy. In Demand, in Command is essential to anyone that considers the growth, allegiance, and advocacy of customers at lower operating costs as paramount. Increasingly, there is a need to stand out from the crowd and not be easily imitated by others. This book gives you immediate access to shrewd, insightful and comprehensible advice on customer strategy, digital optimisation and organisational transformation. Packed with thought-leading expertise, proven 'how to' techniques, and real-life experiences, it enables you to accelerate improvements in your customer insight, service performance, business margins and competitiveness. In Demand, in Command is as much about the people and processes that drive your desired business growth, as it is about digital technologies. Put simply - if you sell to, or serve the public in any shape or form, this book is a must for you.
Автор: Grant Philip Название: A Peer Among Princes: The Life of Thomas Graham, Victor of Barrosa, Hero of the Peninsular War ISBN: 1526745410 ISBN-13(EAN): 9781526745415 Издательство: Неизвестно Рейтинг: Цена: 26400.00 T Наличие на складе: Невозможна поставка. Описание: Full biography of Thomas Graham, Lord Lynedoch, one of the most remarkable soldiers of the French Revolutionary and Napoleonic Wars.
Автор: Gordon McMullan, Philip Mead, Ailsa Grant Ferguson, Mark Houlahan, Kate Flaherty Название: Antipodal Shakespeare: Remembering and Forgetting in Britain, Australia and New Zealand, 1916 - 2016 ISBN: 1350126543 ISBN-13(EAN): 9781350126541 Издательство: Bloomsbury Academic Рейтинг: Цена: 35890.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Despite a recent surge of critical interest in the Shakespeare Tercentenary, a great deal has been forgotten about this key moment in the history of the place of Shakespeare in national and global culture – much more than has been remembered. This book offers new archival discoveries about, and new interpretations of, the Tercentenary celebrations in Britain, Australia and New Zealand and reflects on the long legacy of those celebrations. This collection gathers together five scholars from Britain, Australia and New Zealand to reflect on the modes of commemoration of Shakespeare across the hemispheres in and after the Tercentenary year, 1916. It was at this moment of remembering in 1916 that ‘global Shakespeare’ first emerged in recognizable form. Each contributor performs their own ‘antipodal’ reading, assessing in parallel events across two hemispheres, geographically opposite but politically and culturally connected in the wake of empire.
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