Gill`s Complete Body of Practical and Doctrinal Divinity: : Being a System of Evangelical Truths, Deduced from the Sacred Scriptures., Gill John, Staughton William
Автор: Pascoe Michelle, Staughton Dave, Stoughton Dave Название: The VIP Principle: Discover How Guest Experiences Drive Long Term Growth ISBN: 1599325578 ISBN-13(EAN): 9781599325576 Издательство: Неизвестно Цена: 13790.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: WOW Your VIP Guests And Boost Your Business Whether you run a casino, resort, club, hotel, restaurant or conference centre, it has never been harder to compete for your guests' dollar. How can your business cater to all of its highest-paying guests if they are from different generations and cultures, each with their own languages and high expectations? The VIP Principle is your answer. Inside, you will learn the best strategies that business veterans Michelle Pascoe and David Staughton have collected over a combined 50 years to help you continuously improve your guest experience. Inside, you will discover easy-to-implement ways to: - Measure guest satisfaction to find your strengths and weaknesses - Gather competitor intelligence - Create a workplace of high-quality values and ethics - Develop team-oriented leaders that impress your guests - Satisfy current VIP guests and identify future ones - Prioritise improvements based on your guests' needs - Use entertainment, dining and decor to fill your venue all year long The VIP Principle is a sure bet to keep your best guests coming back--and bringing their friends.
Автор: Lynd Staughton Название: Doing History from the Bottom Up: On E.P. Thompson, Howard Zinn, and Rebuilding the Labor Movement from Below ISBN: 1608463885 ISBN-13(EAN): 9781608463886 Издательство: Mare Nostrum (Eurospan) Рейтинг: Цена: 14210.00 T Наличие на складе: Есть у поставщика Поставка под заказ. Описание: Staughton Lynd challenges academics to see American history through eyes of the poor and working class participants in history.
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