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Total Quality Management (TQM): Stress & Human Performance, Enugala Manohar


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Цена: 52890.00T
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Автор: Enugala Manohar
Название:  Total Quality Management (TQM): Stress & Human Performance
ISBN: 9788177083026
Издательство: Gazelle Book Services
Классификация:
ISBN-10: 8177083023
Обложка/Формат: Hardcover
Страницы: 206
Вес: 0.48 кг.
Дата издания: 05.11.2012
Серия: Economics/Business/Finance
Язык: English
Размер: 225 x 165 x 21
Читательская аудитория: General (us: trade)
Ключевые слова: Quality Assurance (QA) & Total Quality Management (TQM)
Подзаголовок: Stress & human performance
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Поставляется из: Англии
Описание: Organisational stress has become a crucial challenge for contemporary business undertakings. There is adequate empirical evidence which indicates a strong correlation between organisational stress and total quality management (TQM). TQM programmes had their origins in the US companies in the 1980s in response to the competitive onslaught of Japanese companies in the automobile and electronics industries. Companies in many other industries quickly followed suit, as did the consulting firms to help companies adopt TQM. TQM is viewed as the continuous improvement of work processes to enhance an organisations ability to deliver high quality products/services in a cost-effective manner. It typically involves a number of interventions like identification of customer requirements, cross functional teams, selection of suppliers based on quality, and use of a variety of technical (scientific) methods to enhance analysis and process management methods. TQM also involves a multiple stakeholder philosophy which values community, customers and employees equally. Implicit in this philosophy are values of teamwork and collaboration. There is little doubt that when implemented properly, TQM can have a dramatic impact on the performance and culture of an organisation.

Results And Performance Of The World Bank Group 2012

Автор: World Bank
Название: Results And Performance Of The World Bank Group 2012
ISBN: 0821398539 ISBN-13(EAN): 9780821398531
Издательство: Mare Nostrum (Eurospan)
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Цена: 19410.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The World Bank Group has made important contributions to poverty reduction in developing countries. But to stay relevant under the uncertain conditions that characterise today’s global development context, the Bank Group needs to enhance its capacity to help clients cope with weak economic growth, address persistent disparities in development progress, and manage the increasingly global and cross-cutting nature of development solutions. The messages in this report from the Independent Evaluation Group (IEG) seek to help the Bank Group improve its programs and development outcomes. Thus the primary audience is Bank Group management. Additional audiences include other development organisations, nongovernmental organisations, and civil society organisations that are involved in development issues, as they also seek better development outcomes. <br><br>This report addresses IEG’s work over the last year, summarising findings from its evaluations and discussing the trends that are revealed. In particular, as a consequence of the Bank Group’s rapid, large-scale response to the 2008-09 crisis, the Bank’s remaining capital headroom precludes a comparable expansion should another crisis occur. In addition, the extent to which country programmes meet their objectives has yet to reach the performance target set in the Bank’s Corporate Scorecard. Development outcome ratings of Bank-funded investment projects, as well as the outcome ratings for International Finance Corporation (IFC) investments, have recently declined. IEG’s findings suggest that enhancing the quality of projects at their outset as well as their supervision would help reverse the decline in Bank project ratings; along the same line, improving IFC’s work quality would strengthen the results of its investments. Evaluation evidence also underscores the importance of sustained dialogue with stakeholders and of high-quality analytical work to sharpen the understanding of client circumstances, which is essential for successful outcomes. Effective development solutions require intensified efforts by the Bank Group to work across conventional boundaries.

Data for business performance

Автор: Southekal, Prashanth H.
Название: Data for business performance
ISBN: 1634621840 ISBN-13(EAN): 9781634621847
Издательство: Gazelle Book Services
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Цена: 72910.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Today, digitisation is dramatically changing the business landscape, and many progressive organisations have started to treat data as a valuable business asset. While many enterprises are investing in improved data management, only a few have leveraged data to truly impact business performance. To address this problem, this book provides readers with practical guidance and proven techniques to derive value from data in todays business environment. Specifically, the book has five key elements that make it unique: 1. The book is holistic, as it looks at deriving value for all three key purposes of data: decision making, compliance, and customer service; 2. The book is for practitioners, with practical guidance and proven techniques supported by real world examples; 3.The book is relevant for the current business and IT landscape; 4. The book is novel, with the adoption of the Goal-Question-Metric (GQM) framework as the core mechanism to monetise data in the organisation, based on business goals, key questions, and key performance indicators (KPIs); 5. The book is technology-agnostic, as concepts are used for unlocking the value of data without any reference to proprietary technologies.

Working with external quality standards and awards

Автор: Mulvie, Angela (corporate Elevation International, Uk)
Название: Working with external quality standards and awards
ISBN: 1138064025 ISBN-13(EAN): 9781138064027
Издательство: Taylor&Francis
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Цена: 45930.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Practical and applied, this textbook is ideal for any professional HR or performance improvement practitioner that wants to understand how a CI/BE approach could benefit their organisation, as well as postgraduate students of HR or quality management.

Working with External Quality Standards and Awards: The Strategic Implications for Human Resource and Quality Management

Автор: Angela Mulvie
Название: Working with External Quality Standards and Awards: The Strategic Implications for Human Resource and Quality Management
ISBN: 1138064017 ISBN-13(EAN): 9781138064010
Издательство: Taylor&Francis
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Цена: 148010.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Practical and applied, this textbook is ideal for any professional HR or performance improvement practitioner that wants to understand how a CI/BE approach could benefit their organisation, as well as postgraduate students of HR or quality management.

Quality Beyond Borders

Автор: Hutchins
Название: Quality Beyond Borders
ISBN: 1138565075 ISBN-13(EAN): 9781138565074
Издательство: Taylor&Francis
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Цена: 76550.00 T
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Описание: This book explores the cultural basis for the divergence between West and East before concentrating on the quality related responsibilities of each of the most common organisational roles to be found in industry. It is a valuable resource for business practitioners, students and academics alike.

Название: Standards, Applications and Quality Assurance in Medical Radiation Dosimetry (IDOS): Proceedings of an International Symposium Held in Vienna, Austria 9–12 November 2010
ISBN: 9201162103 ISBN-13(EAN): 9789201162106
Издательство: Mare Nostrum (Eurospan)
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Цена: 110880.00 T
Наличие на складе: Невозможна поставка.
Описание: Presents the proceedings of an international symposium on standards, applications and quality assurance in medical radiation dosimetry. These proceedings include a selection of peer reviewed papers that were presented at the symposium.

After action review: continuous improvem

Автор: Mahal, Artie
Название: After action review: continuous improvem
ISBN: 1634623231 ISBN-13(EAN): 9781634623230
Издательство: Gazelle Book Services
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Цена: 22870.00 T
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Описание:

Master the After Action Review (AAR) to improve the outcome of any personal or professional activity.

From the beginning of time, humans have survived and thrived by learning from their experiences - both good and bad - and then tweaked their actions for better results next time. This continual quest for improvement stems from the difference between "what was" and "what could be."

Even if we're not consciously aware of it, we're constantly seeking improvement in this very same way. If we turn to this analysis in a more intentional and methodical way, with an eye towards continuous improvement (CI), then next time around the outcomes can be more rewarding and desirable.

After Action Review (AAR) is a continuous improvement approach for reflecting on the work of a group or team. Learn how to apply both informal and formal AAR approaches. Along with a complete walkthrough, the book includes resources and materials you can use in your work right now. For example, the Group Insights template will help you distinguish "likes" from "wishes," and the Planning Template will show you how to optimize the time spent during the AAR.

Chapter 1 covers basic facilitation skills needed to conduct an AAR including active listening, questioning, information gathering and analysis, public speaking, presenting, intervening, and managing group dynamics. Chapter 2 explains the AAR in detail including its value proposition and frameworks. Chapter 3 explores the informal AAR and Chapter 4 the formal AAR.



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