Автор: Hardy, Gary Axelos Название: Interfacing and adopting itil and cobit ISBN: 0113314523 ISBN-13(EAN): 9780113314522 Издательство: Неизвестно Рейтинг: Цена: 52360.00 T Наличие на складе: Невозможна поставка.
Автор: Axelos Название: Itil foundation ISBN: 0113316070 ISBN-13(EAN): 9780113316076 Издательство: Неизвестно Рейтинг: Цена: 91730.00 T Наличие на складе: Невозможна поставка. Описание: ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.
Автор: Axelos Название: Prince2 handbook ISBN: 0113315422 ISBN-13(EAN): 9780113315420 Издательство: Неизвестно Рейтинг: Цена: 18150.00 T Наличие на складе: Невозможна поставка. Описание: This handbook condenses the Managing Successful Projects with PRINCE2 6th edition into a concise and handy format to use in conjunction with the main manual, offering an ideal quick reference guide for all PRINCE2 practitioners
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