Mishra‚ R.K. , Geeta Potaraju Enhancing Accountability in Public Service Delivery through Citizens` Charters: The Indian Experience 9789332703094

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Автор: Mishra‚ R.K. , Geeta Potaraju
Название: Enhancing Accountability in Public Service Delivery through Citizens` Charters: The Indian Experience
ISBN: 9789332703094
Издательство: Mare Nostrum (Eurospan)
Классификация:

Государственная служба и государственный сектор

ISBN-10: 9332703094
Обложка/Формат: Hardback
Страницы: 178
Вес: 0.43 кг.
Дата издания: 30.03.2017
Серия: Economics/Business/Finance
Язык: English
Размер: 235 x 159
Читательская аудитория: Professional and scholarly
Ключевые слова: Civil service & public sector
Подзаголовок: The indian experience
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Поставляется из: Англии
Описание: Public services are used by a majority of the Indian population, and the Government of India has been pushing reforms to bring in greater transparency, accountability and responsiveness in public service delivery. This book focuses on the citizens` charter which is one of the most effective tools used by governments the world over to improve service delivery, especially to the poor.

Enhancing Accountability in Public Service Delivery through Citizens` Charters: The Indian Experience, Mishra‚ R.K. , Geeta Potaraju