Using Emotional Intelligence in the Workplace, Meloney Sallie-Dosunmu

Автор: Joann Farrell Quinn, Sarah Hoffe
Название: The Importance of Emotional Intelligence in Healthcare
ISBN: 1562864408 ISBN-13(EAN): 9781562864408
Издательство: Mare Nostrum (Eurospan)
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Цена: 21250.00 T
Наличие на складе: Невозможна поставка.
Описание: To thrive in the modern healthcare setting, healthcare practitioners need strong emotional intelligence and interpersonal skills. In The Importance of Emotional Intelligence in Healthcare, Joann Farrell Quinn and Sarah E. Hoffe teach talent development practitioners about the emotional intelligence and interpersonal skills that health practitioners need. This issue of TD at Work includes:tools to help healthcare practitioners build their emotional intelligenceguidance on how healthcare practitioners can practice emotional intelligence to succeed at all levelsthe emotional intelligence frameworkexercises to use with healthcare practitioners.

Автор: Stein
Название: Emotional Intelligence Skills Assessment (EISA) Participant Workbook
ISBN: 0470462108 ISBN-13(EAN): 9780470462102
Издательство: Wiley
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Цена: 50160.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: Your Personal Guide to Understanding and Increasing Your Emotional Intelligence This hands-on workbook is your companion to the dynamic Emotional Intelligence Skills Assessment (EISA) workshop in which you will be given the opportunity to measure your skills in five key areas-Perceiving, Managing, Decision Making, Achieving, and Influencing.

Автор: Gagari Chakrabarti; Tapas Chatterjea
Название: Employees` Emotional Intelligence, Motivation & Productivity, and Organizational Excellence
ISBN: 9811057583 ISBN-13(EAN): 9789811057588
Издательство: Springer
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Цена: 51230.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: This book focuses on emotional intelligence, which has emerged as a factor in superior on-the-job performance and ability to lead an effective life.

Автор: Wall Bob
Название: Coaching for Emotional Intelligence: The Secret to Developing the Star Potential in Your Employees
ISBN: 0814433782 ISBN-13(EAN): 9780814433782
Издательство: McGraw-Hill
Цена: 13710.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: "At some point in their careers, all managers face a frustrating and seemingly insurmountable challenge -- the highly intelligent, highly skilled direct report who is failing when he should be excelling. Often, this employee is destroying not only his own career, but also the morale of the rest of the team. While this behavior may initially seem willful, it is more than likely due to a lack of emotional intelligence -- the ability to comprehend one's emotions, empathize with the feelings of others, and interact with people in ways that promote congenial working relationships. More than any other trait, emotional intelligence is the one variable that can transform a mediocre employee into an exceptional one. Managers now have a new and demanding role. They must become coaches who help their employees to develop emotional intelligence and the positive interpersonal relationships that result. And while this kind of corrective coaching may seem daunting and unpleasant to many managers, it is also achievable with the right tools. In Coaching for Emotional Intelligence, Bob Wall offers coaching strategies that will enable every manager to elicit excellence by improving the negative behaviors and communications flaws that are undermining an employee's performance. The book provides a structured format for formulating and delivering both praise and corrective feedback, as well as a step-by-step method and sample scripts for conducting a coaching session. Readers will: Overcome the fear of coaching on sensitive, personal issues. Learn the critical importance of praise--and how to give it. Understand the influences that shaped the behaviors of the individual being coached. Determine whether an employee is responding to corrective coaching, when to keep him -- and when to fire him. Create an action plan for teaching employees to identify and alter unwanted behavior. Master spontaneous coaching: delivering praise in 15-20 seconds -- and corrective feedback within 45 seconds. Formulate structured conversations when corrective coaching isn't working. Create successful, detailed, and clear personal, team, and work evaluations and mission statements. The first book of its kind, Coaching for Emotional Intelligence is a thoughtful, realistic, and accessible guide that will change the way managers lead in the workplace -- and will ensure that their employees are reaching their full potential."

Автор: Joost Kampen
Название: Emotional Abuse and Neglect in the Workplace
ISBN: 1137534311 ISBN-13(EAN): 9781137534316
Издательство: Springer
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Цена: 121110.00 T
Наличие на складе: Есть у поставщика Поставка под заказ.
Описание: The author explores striking similarities between the symptoms of ailing organizations and abusive or neglectful families. He developed not only a new theory of neglected organizations, but also a set of methods enabling OD practitioners to restore employees` trust in their workplace.

Автор: Silberman
Название: PeopleSmart: Developing Your Interpersonal Intelligence
ISBN: 1576750914 ISBN-13(EAN): 9781576750919
Издательство: Random House (USA)
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Цена: 12850.00 T
Наличие на складе: Невозможна поставка.
Описание: Everyone is in the people business, because all of us deal with other people all the time. Thats why its smart to reap the benefits of this eminently practical guide. ""PeopleSmart"" details the eight essential skills of interpersonal intelligence and provides a powerful plan for becoming more effective in every relationship -- with supervisors, coworkers, a spouse, family and friends.

The authors present a realistic four-step plan for self-improvement. Theyll teach you to see the current depth of each skill in yourself, encourage you to develop it, provide clear suggestions for how to put it into action, and inspire you to live it every day. Nothing short of an interpersonal fitness plan complete with creative exercises, examples, and tools -- ""PeopleSmart"" will empower you to become the kind of person who can establish solid relationships, connect with others, and effectively link the their needs with what you have to offer.

""As e-commerce 'commoditizes the world, PeopleSmart is the preeminent intelligence. Seldom do you see scholars become this practical Theoretically sound. Well researched. Very reader friendly ""
-- Stephen Covey, author of ""The Seven Habits of Highly Effective People""