Talking to "Crazy ": How to Deal with the Irrational and Impossible People in Your Life 9780814439296

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Автор: Goulston Mark
Название: Talking to "Crazy ": How to Deal with the Irrational and Impossible People in Your Life
Перевод названия: Марк Гулстон: Разговор с сумашедшим
ISBN: 9780814439296
Издательство: McGraw-Hill
Издательство: Amacom
Классификация:

Социальная, групповая или коллективная психология

Деловое общение и деловые презентации

Реализация личных прав и личностное развитие

Популярная психология

ISBN-10: 0814439292
Обложка/Формат: Paperback
Страницы: 272
Вес: 0.29 кг.
Дата издания: 12.07.2018
Язык: English
Размер: 230 x 155 x 20
Рейтинг:
Поставляется из: США
Описание: Finally The book that helps you deal with irrational, impossible people. -- Oprahs Book Club 2.0

Lets face it: we all know people who are downright irrational. No matter how hard you try to reason with them, it never works. So whats the solution? How do you talk to someone who just wont listen? What can you do with an unrealistic boss, an angry spouse, or an overly emotional friend?

You cant win by ignoring the insanity--and you cant argue it away. But you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you how in Talking to Crazy, a life-changing book for everyone trapped in maddening personal or professional relationships.

Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them. Youll learn:

Why people act the way they do - How instinctive responses can exacerbate the situation--and what to do instead - When to confront a problem and when to walk away - How to activate the Sanity Cycle--which quickly transforms you from threat to ally - How to use 14 simple, but effective communication techniques, including assertive submission flattery, the kiss-off, and more - And much more

You cant reason with unreasonable people--but you can reach them. This powerful and practical book shows you how.

Talking to "Crazy ": How to Deal with the Irrational and Impossible People in Your Life, Goulston Mark